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March 2024 by Manda Richardson
The clerk at this location was patient and pleasant. I was grateful for such a nice experience.
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October 2023 by Lloyd Carter 2nd
Terrible service I tried to give to give this post office the benefit of doubt until I became a victim like others that gave this office a negative review. My mail and checks came up missing until the last time I wanted answer's, I asked that why is this keep happening and they gave a number to a supervisor at annex station that gives them the mail and this supervisor by the name of Scott Nguyen started making threats to me saying you asking about your mail was harassment because I should not be giving a hard time about it and things would get worse for me and I was surprised and very upset and he also told me I can complain to whoever they are protected through a union so good luck. True Story be careful and take heave to comments or learn the hard way like me. This place is known to for lost, stolen and I believe throwing away mail and just like Scott Nguyen the supervisor said complain all you want they are protected.
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October 2023 by Ms. P Pettigrew
I just received a notification that mail was undeliverable due to address. I have received mail from sender a few days prior. I was asked to pay a shipping redeliiverable fee. What is this?
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October 2023 by Toya Patton
Weekend delivery service at this location is horrible. I waited all day for my package to arrive on Sunday only to witness the postal employee pull up to my residence, wait a few minutes and leave. Then they proceeded to update my delivery status with "unable to access residence"? I watched from my window waiting for my doorbell to ring, and the postal employee NEVER got out of the vehicle. This always happens on weekend deliveries. Please do better!
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October 2023 by Pea Gee
I've lived in Long beach for about 7 months and had issues with the mail service from day 1. Now this week is my birthday and I was expecting several packages. Not a single one has been delivered. I sat on my couch looking out the front door day after day because they kept sending me messages saying my mail was undeliverable for different reasons which were all untrue. One said there was no access, not true. One said the box was too small when in truth, I have a mail slot on my door and they're supposed to leave it on the porch. Etc. This post office really has to get its mess together. They're never going to be able to compete with the other delivery services if they don't get it together. Do better Market St Post Office
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July 2023 by Let's GO Eagles
What's the point of being charged for a package from USPS for my package being held at this post station for me to pick it up. It's Inconvenience
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June 2023 by Archie “EihcrA” Salas
The post workers are polite and helpful.First time sending mail in Long Beach.
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November 2022 by Ana Jimenez
The lady at the front counter was very polite and quick when giving me different options on mailing a letter. There were 3 people ahead of me when I went but she attended to everyone efficiently and the line moved at a fast rate. I also liked that there was parking behind the building.
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October 2022 by Patrice Scott
This is my favorite post office. The staff members are very nice, they are very professional. I never wait inline a long time, they keep it clean inside, it's convenient to get there and lots of parking in the lot.
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August 2022 by Willis Body
The characters bring the mail to your house do not put it in the box they threw it on the front porch and leave for several days they’ve been doing this I’ve been trying to catch them and take pictures I would like some help with this thank you
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July 2022 by E Williams
So many difficulties retrieving mail, with some of the worst customer service skills you will encounter. What’s worse is traveling to this location on Saturdays, and they decide to randomly close and not allow P.O. Box access. Which is what happened today, again. It’s crazy that the employees can operate this facility this way.
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June 2022 by Brandon B.
Would love to give them zero stars honestly. Since I've moved to the 90805 the mail issues have been very frequent. Often very important pieces of mail that I see on Smart Delivery never come. Checks don't show up or have been delivered to a house almost a mile away. I've had important pieces of mail from the Treasury NEVER show up. So who knows who has all of my most important information right now! I will be making a trip up there TODAY to see somebody.
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April 2022 by Alice Hill
Constantly lie about attempting to deliver packages. I had a valentines day gift melt because they decided they would rather mail it back across the entire country than deliver it two blocks away. Absolutely pathetic service. Currently I'm dealing with them lying about attempting to deliver another package! And as other reviewers have stated, calling in is useless.
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February 2022 by Jenetta Taylor
Had a vacation hold on myMail, postal worker barely looked, didn't find mail. Another time went at 9 stayed till 10:45 am, NO ONE SHOWED UP! 3rd visit at 1:40 pm RUDE worker was locking door yelling I need to go to lunch!??♀️ Girl you need a Snicker. Need training or close this location down!
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January 2022 by Marcelo F.
Horrible, Lost my package, when i try to reach out to fix the problem i do not get my calls or emails acknowledged or replied to, all i get is a copy and paste response, drive the extra few miles for a better USPS.
