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February 2024 by Ivory Mccullouch
Customer service was great
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November 2023 by Anna J
Just wanted to inform anyone who takes a controlled substance, this specific Walgreens will utilize their "legal" discretion, not allowing you to use goodrx coupons or similar discounts for these medications. While it is their right, this pharmacy is (based on similar experiences and reviews) causing some people more harm then good and seemingly allowing their biases of working in the industry to affect, to varying degrees, peoples medication regime, which is as reprehensible as it is funny given the purpose of a pharmacy, to distribute medication. I recommend using a different Walgreens.
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November 2023 by Val C.
Just wanted to inform anyone who takes a controlled substance, this specific Walgreens will utilize their "legal" discretion, not allowing you to use goodrx coupons or similar discounts for these medications. While it is their right, this pharmacy is (based on similar experiences and reviews) causing some people more harm then good and seemingly allowing their biases of working in the industry to affect peoples medication regime. Which is as reprehensible as it is funny given the purpose of a pharmacy, to dispense medication. I recommend using a different Walgreens.
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October 2023 by Tamara F.
The parking lot is absolutely gross and the lady at the cash register Thursday morning 8am on 10/12 was even more gross. If you don't want to be around sick people you not only shouldn't work around the public let alone AT A PHARMACY. She was ridiculous. I literally have on a mask (which many don't even care to do right now). She's grabbing gloves and being dramatic under her breath talking saying "see... this is why I don't touch nothing blah blah blah" and when I told her I didn't want to touch the pad to put in my phone number because I didn't feel well (was there getting Vicks tissue) and she said "well I DAMN sure don't want to touch it either!" Ummm definitely I get it but really? Ma'am- you're clocked in. And most people aren't even courteous enough to care about you to even care to not touch things or wear a mask. She needs to work in the back or not work at a keyword PHARMACY. I bet she'll come in contact with worse later in the day...
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October 2023 by Christopher S
Customer service here is usually hit or miss but today I had the worst experience with a very rude cashier while trying to pay my rent, which I do often at this exact location. She misunderstood my request and rather than trying to be helpful to figure out where our misunderstanding was, she immediately treated me like an annoyance, assured me I was wrong and that they didn’t provide said service, then immediately pawned me off on a supervisor who quickly realized her mistake and was able to help me easily. He’s the only reason they got 2 stars. Customers should never be made to feel stupid, especially when it’s the incompetence and impatience of the staff that is the issue.
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September 2023 by lorelai b.
Every single time I have been here to fill my prescription (I've been going since I moved here last year for college) something is wrong and they are so rude and never offer any solutions. This time was my last straw. I was going to pick up a prescription that had been refilled last Monday (9/18) and it is now Sunday (9/24). When I get there, they give me the wrong prescription saying that the other one is back ordered and they don't have any to give me. I received no call or anything saying that they didn't have my medication in stock. I am absolutely appalled at the treatment I received when I asked for a solution. I was thinking they could see if other Walgreens in the area had the medication and if they could transfer my prescription there. But all I received was "Well we don't have it." Won't ever be going back.
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September 2023 by Parker Chaffee
Pharmacy has the perfect combination of poor resource management and poor communication. Showed up for our vaccine appointment to be told that they didn't have any more, but we should have been contacted to inform us of this (which we obviously weren't).Then they called us back 3 hours later to let us know they DID have more available, even though we had made other plans.
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September 2023 by T L.
This review is for Robert the pharmacist. He was prompt and responsive. Was very helpful with me getting the vaccine I needed for a trip
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July 2023 by Tiffany C.
Karen is the best worker she should be manager thank you she has patience and she is a great cashier. I'll be back & hopefully she's on the clock
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July 2023 by Jacob
Tried to buy something today that was locked up and they didn't have the key for the case. Worst Walgreens ever. Couldn't help me. Told me to go to another store to buy that stuff.
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July 2023 by Yami
I always do curbside pick up here. Sometimes it’s fast. There’s times where I wait 20 minutes for my stuff. The worst thing about it is that 99% of the time both spots for curbside pick up are occupied by people going inside. And you have to park somewhere else and hope the employee finds you.
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July 2023 by Dash B
I absolutely hate this location; disgustingly rude staff. Condescending, disrespectful, lackluster personnel who mostly seem to hate their job, life, and customers. Why waste your time at this, often times, filthy store when you can go across the street to rite aide (where at least you greeted and offered some semblance of customer service).
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July 2023 by josue morales
this is the worst poorly stocked store in long beach never has anything for house for fridges are always empty no restocking and no customer service this store is a disappointment
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April 2023 by Ingrid S.
The pharmacist Robert was very obtuse and rude I have never been talked to and treated that way by anyone I know he has a job to do but his job is not to insult myself nor my doctor of 25 years I will never ever ever get my prescriptions filled at this pharmacy ever again and I will post and blog about it so no one has to undergo the treatment and rudeness I was given
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March 2023 by Annie L.
Thank you to the employee who had to spend an hour helping me print out photos, I really appreciate it!