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August 2022 by Dao M.
I called the pharmacy and I was put on hold for 20 minutes. Went through the menu over and over for 10 and than put on hold for another 20 MINUTES, I was really disappointed. I ended up hanging up. Wasted 30 min of my time.
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March 2022 by Crystal S.
Pharmacy employees have really bad customer service your prescription is never ready on time bad enough they couldn't find my sons prescription. They need serious help
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January 2022 by Vanessa E.
Horrible customer service here. Especially the pharmacy. Your better off at the rite aid by the circle. I never have issues their. Pharmacy people talk over you and will have you sit and wait for no reason.
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April 2021 by Oscar Rosales
Wrong location
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February 2021 by Jessica S.
This pharmacy needs help! They have horrible customer service! Not even Walmart employees are this rude! They take forever to fill your prescriptions, and Bryan thinks it is okay to treat people like crap. He was very unprofessional, can't even imagine why a large corporation like Rite Aid would employ someone who has no customer service skills. If you aren't happy with your job, find a new one! Forgot to add that while I was waiting in line, Bryan was helping a customer with over-the-counter stuff and as he asked to be buzzed back in, he says "Even though I don't want to". I'll be calling Mary to report this as well. Go across the street to Walgreens everyone!!
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December 2020 by Aubrey W.
Worst pharmacy service ever. Never have my prescriptions ready even when I call ahead or they text me they are. Either they don't have the medication or they put it back whatever that means. Absolutely horrible service. Don't do it. Take your business elsewhere.
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September 2020 by Lay On Tha R.
Some people in this exact store doesn't know how to scoop ice cream! I went to go there twice to get a double scoop in a cup and on both occasions a guy gave less. I mean like not touching the top of the cup yet. Don't go there for ice cream they suck
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April 2020 by Matthew S.
Probably the worse pharmacy I have ever used! Office is basically run by three workers, two of which have the worst customer service skills know to retail! The lone pharmacist is the only one who attempts to be friendly and that is muted by culture limitations! Avoid this pharmacy if possible! There is another one on Cherry!
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April 2020 by Ellie S.
The 1 star is for the pharmacy connected to this store. I have had countless problems picking up my prescription to the point where I had to delay medications for a whole month. My prescription is constantly delayed and the time or day they promise to be ready for pick up is never consistent or reliable. I try to be understanding and patient but when I call or speak in person the pharmacists are either rude or unclear in explaining why there are complications.
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March 2020 by Esmeralda G.
I wish they fix the Metal detector it always beats when I walk in and when I walk out it's annoying I know it isn't me they have to fix it ASAP because I get mad when it beeps on me when I try to leave security guard yesterday stopped me and said why did it beep when you walked out I'm like it always poops when I walk out you're welcome to check my bag but he didn't so they seriously have to fix that.
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February 2020 by Chamnan H.
Rude staff ever! They are not even say hi or thanks to you ! Keep your Money and spend somewhere else!my one star is not worth it for them . Sorry is the true .
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January 2020 by Jerry O.
Old Mexican lady named " Blanca " that works at the 601 pine rite aid is stealing makeup and other small items and selling them on craigslist and offer up for extra money !!! Someone needs to fire her soon!!!!
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January 2020 by Payne M.
They will make you wait (no joke) 2 weeks for a prescription and won't even apologize for it.
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November 2019 by Sara C.
Weird customer service (if u wanna call it that?) I go for convenience and it is the last resort.. with 2 exceptions every employee will make you want to leave immediately. Not sure if they are really trained to be this way? At first this was a complaint. ... but now it's a compliment to whom ever trained these employees to be so dismissive and rude to every single person that walks through the door make them want to leave immediately. You did an amazing job!! Consistancy is key right
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November 2019 by Bj S.
The RX tech is rude and very unprofessional, she need to learn some human kindness. I have never had any of the other employees be rude and loud as this angry person. I will be addressing this matter with corporate and will not be coming back until she is let go