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June 2022 by Joycedw1230 ..
UPDATE: Called today and Jackie picked up. Yes! Now that I got her she was able to give me some assistance....not done yet though...but thankful I was able to reach her and didn't have to seek a consultation elsewhere. Thanks for your help.
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February 2022 by Elvira M.
If you want a responsive accountable tax office stay away from this business! Not only did they keep my paperwork for weeks without working on it because "it was at the bottom of a pile" but they also kept my deposit. They never return phone calls or emails. They told me they would give me a call in 5 minutes when I called to ask about my taxes but never did. They literally did nothing with my file I got fed up and finally decided to pick up my paperwork after 3 months of waiting for an update from them. When they told me my paperwork was put at the bottom of the file the owner said they took on more that they could handle. I read the bad review of another customer however I decided to give them a chance since they are a local business yet they did the exact same thing to me. No returned calls, no email responses just a lot blah blah blah on their part. I am still waiting on a call from them regarding my deposit which has been a month now.
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November 2021 by DeWon Sneed
EXCELLENT!!! Jackie got me out of serious tax situation.KUDOS!!! I will HIGHLY recommend her services to anybody that has tax problems or looking to refinance.
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November 2021 by Byron Ford
We typically do not expose our experiences for all to see. However, our refinancing experience with Jackie was so efficient and stress free we felt we had to share something to let all know SHE IS THE REAL DEAL. Jackie provides a work ethic that is both professional and personal. She took the extra time to ensure all concerns that were raised were addressed to our satisfaction; even if it meant readdressing a topic a time or two. So if you are looking for an individual who has the expertise and goes the extra mile, I would recommend Jackie as an individual for your refinance needs
