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February 2024 by Roberto Guillen
Awesome customer service, I bought 2 sets of snow chains for my big bear trip and ended up not using them. I work near another auto zone in (5471 Lincoln Ave, Cypress, CA 90630) and they refused to received them. It's a chain store, so they can be returned anywhere, awful service there. I went back to this store in Los Alamitos and they took them right away.
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February 2024 by Dana Marquez
I called today for some information, and Spoke to Eric now I could barely hear him, I asked if he could please speak a little louder, and he gave me attitude. Wow, rude. I ended up going to the Cypress store, atleast I was treated nicely.
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November 2023 by Tom Streible
Better than the movies!I watched a 17 year old boy try to walk out with wiper blades hidden in his coat. Sorry, but you don't "forget" to pay for 20-inch wiper blades.The manager and clerk were very cool about it. They asked him to leave the store and he refused. He kept standing there repeating, "I don't know how to change the blades. I'm only 17 !"The manager kept asking him to leave the store or the police would be called.The kid just stood there demanding they help him install the wipers...Yes, the Los Alamitos PD showed up... He finally drove away.It's one of the dumber things I've seen in my life.
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September 2023 by Sean Connolly
I had a malfunction indicator light come on and I went to AutoZone to see if they could get the code of what wasn't working Vincent coolnds helpful, he explained the possibilities of what could be wrong and offered some solutions and gave me a copy of the code.Great customer service.
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September 2023 by Raul Bayardo
Thank you Vincent for the great service of giving showing and buying the right product for my vehicle.
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August 2023 by Retrowerks Garage
Not the most knowledgeable, but definitely very eager to help and accommodate. The staff is very friendly and they try genuinely hard.
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July 2023 by Marylou Bernabe
Customer service is amazing because they go above and beyond to get what you need and with a smile and great attitude, thanks Pat for helping
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May 2023 by Tanyss Buchanan (Soggy Dog)
Very helpful and great selection of products. Super friendly staff
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May 2023 by David Millhouse
Friendly and Knowledgeable staffThat help you find the part that you are looking for.
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April 2023 by KM7
They are very helpful, Jake in particular. I woman friend needed a new battery in her hybrid Prius, Jake looked it up and let her know that her battery was still under warranty, that alone saved her $200. Then he installed it for her! On the Prius it is in the back behind a few things and is a difficult job. And Jake did all this IN THE RAIN !!! I gotta give him the thanks he deserves !!! I hope his boss sees this post.
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April 2023 by Vincent Ju
Friendly staff. I wanted some anti seize and he gave me two options and knew where they were located. Would come here again if in the neighborhood.
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March 2023 by Robert O.
This is place for solving most auto problems!!However, this employee was the most outstanding ever!!Her name is Kristy. My left headlamp burned out and I told her that I might have to learn to replace it myself by watching YouTube. She said it was very easy to do then proceeded to replace (not one ... but both) headlamps in less than five minutes. I then saw that her hands and sleeves were soiled. I tried to slip a thank you $20 in her palm. She declined the offer and said that she was glad to help. What a treasure of an employee is that? WOW Thank you AutoZone
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March 2023 by Kip M.
They are very helpful, Jake in particular. I woman friend needed a new battery in her hybrid Prius, Jake looked it up and let her know that her battery was still under warranty, that alone saved her $200. Then he installed it for her! On the Prius it is in the back behind a few things and is a difficult job. And Jake did all this IN THE RAIN !!! I gotta give him the thanks he deserves !!! I hope his boss sees this post
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March 2023 by Kenya Ware
The best AutoZone location in the Los Alamitos, Cypress, and Long Beach area. I have been searching around for a specific battery for my dad‘s 2005 hummer H2. I called all around and located the very rare battery at this location. I had two amazing sales persons that not only located at the battery, but also installed it in the car. I would like to give a shout out to Casey H and Jake F for their amazing service and professionalism. If you need help with any battery service, I recommend this location and don’t forget to ask for these two terrific young man.
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March 2023 by Kay W.
My fathers 2005 hummer had not been driven for over 5 years, and the battery needed to be replaced. I called all around looking for this rare battery, and I finally found it at this amazing AutoZone located at 11282 Los Alamitos Blvd. in Los Alamitos California. I brought the truck there and the two great sales guys. (Casey H & Jake F) went above and beyond to make sure I got the right battery, and they even installed it in the truck. I have never experienced such amazing service at an AutoZone before until now, and I recommend this specific location to everyone in the Los Alamitos, Long Beach, Cypress area. Please don't forget to ask for Kasey or Jake if you want amazing service.
