-
March 2024 by Gina Galvez
Clean rooms, friendly employees, they do have breakfast which is super
-
October 2023 by Shawn Ball
Stayed in September for 4 nights. Excellent Best Western. Stayed on the 2nd floor which we found certainly better than if we were on the 1st. Rooms were comfortable and clean. Breakfast we found to be very acceptable and replenished, did not feel rushed. The staff were Excellent and accommodating. The only note was parking the nights we stayed were sold out and if you are a night owl like us the parking was very full. Would definitely stay there again.
-
October 2023 by Kaia Papaya
For a hundred something dollars per night, this place is decent, but I wouldn't recommend it if you prefer a firmer mattress. Even with clean sheets, the bed was very noticeably worn in; it caved in pretty badly. And although the room was generally clean, you can see dirty spots and spiders here and there in the corners of the bedroom and bathroom.The positives include: nice & courteous receptionist, strong water pressure with nice temperature, and strong working AC unit with decent free breakfast provided.Overall a decent value for what you pay.
-
October 2023 by Sanza Mayfield
DOUBLE BILLING ALERT!!! DUPLICATE CHARGE ALERT!! Do not stay at this hotel, recently stayed here in Oct and hotel double charged our party for our 3 rooms that we put on one credit card. Another person in our party also had the double billing charge. Over $1200 for the 3 rooms, they authorized PRIOR to arrival (at 10AM) and then again when we checked in only to tell you its your banks/credit cards fault. No BEST WESTERN IT IS YOUR FAULT AS YOU ARE CHARGING A PERSON'S CARD MORE THAN ONCE. DON'T STAY HERE IF YOU WANT TO ENJOY YOUR VACATION!!
-
October 2023 by Jennifer Magdaleno
Carissa the manager was absolutely rude.I would never come back to this "hotel"Pay for $187 for a room that smell like dirty feet and cigarettes after this best Western had my cash in hand has no concern for health or safety. I called corporate few times for most employees working there ? unprofessionalLowdown dirty
-
September 2023 by Jean Amico
I enjoyed my stay here. Staff was friendly and helpful. The room was nice, shower hot with multifunction shower head. The pool was cool. the hot tub heater was out, but It was still warm from sun and jets worked. Location was convenient and quiet. No vending machines but a store right next door had everything I needed. 20-30 minutes to the beach. Plenty of restaurants and shopping close by.
-
September 2023 by tm m
Good and clean hotel, very friendly staff, comfortable mattresses, breakfast is great for a quick bite before you head into the day, there's 24/7 apples or bananas and water at the reception. I did not try the pool area but it looks nice and freshly renovated. Room service sometimes needs an extra call but everybody is friendly and helpful. I stayed here already multiple times.
-
September 2023 by Yanai Gonzalez-Vargas
The air conditioner was malfunctioning, i called and reported, twice, when i came back to the room , the front desk person didn't make a note . Or a workorder. To go and check the A/C. The weather was too hot. Pool has lots of soil inside, is peeling off. Its the plaster you can feel it when you walk in. They closed the pool at 9pm is too early, will be nicer to be closed at 10pm to enjoy more time. Best think in this place is the breakfast, the lady is very nice and helpful, she pay attention at any details to help.Food & drinks: Restaurant's at walking distance.
-
September 2023 by Richard Yescas
Well, to put it bluntly, this place is ghetto! Homeless raiding ice machine at all hours, front desk double billing your room, then refusing to remove one. I'm done with this place and this city! Room had bugs: cockroaches. Entry door has 3" of daylight underneath it! TRAGIC.
-
August 2023 by Daniel Williams
We stopped in just for a quick one night stay and was pleasantly surprised. The service was excellent. Sanjay at the desk was very kind and warm even late in the evening. The bed was comfortable and the room was clean and nice. Breakfast was good and the coffee was better than most. We will definitely stay here again.
-
August 2023 by Sarah Michelle
Very nice, very pleasant accommodations. The bonus is always the Best Western Breakfast! Thank youRooms: We had a Suite. Which was very clean, very nice.Safety: Los Alamitos is a nice neighborhood. Felt very safeNoteworthy details: Just want to say Thank You to the staff for making our stay pleasant and stress-free
-
July 2023 by Deborah Williams
Enjoyed my stay. Rooms clean. Great free breakfast. Location convenient. Staff friendly and convenient.Rooms: Clean and just the right size for two people.Walkability: Convenient to eating places and shops.
-
June 2023 by Debbie Pieracci
Very clean hotel. The staff was very nice. And breakfast was a good start to the day. Would stay again at this location.
-
May 2023 by I.E. Xam
Nicely appointed room with king bed microwave fridge large tv screen. Free hot breakfast items. Outdoor pool and hot tub.
-
April 2023 by M. R.
Absolutely loved my stay at this hotel and would recommend it without hesitation to anyone something I've never done for a hotel. The value, central and safe location, cleanliness , attentiveness and kindness of the staff blew me away . Mark was amazingly accommodating when I had to shorten my stay by 2 days and Imelda is so incredibly kind and attentive doing anything to make your stay comfortable as well as josefa who did such a great job cleaning my room daily and brought me extra pillows when I asked and told me to let her know if I needed anything else to let her know. Imelda told us how much she loves working here and how kind her boss is and how all employees treat each other like a family ; she loves coming to work everyday and says she and other hotel staff treat the hotel like their home and it shows . I've never seen such an immaculate and well kept hotel .everyone takes such great pride in their work and making your stay amazing ! I'd return to this hotel no questions !Parking and breakfast is free which was awesome. The breakfast is a legit hot breakfast: eggs prepared different ways every day , meat option, potatoes , waffles, hashbrowns , oatmeal with coconut , dried fruit , nuts, granola, and m&ms as optional toppings, yogurt plain and fruit options, coffee, pastries , juice , cereal, and fruit . It was so tasty and filling . I wish they had non dairy options and meat that wasn't pork but the plethora of options and tastiness of the breakfast made up for this . It's super worth it to get a breakfast option in your hotel package . I also loved that the room had a mini fridge and microwave which proved super useful during my stay. Rooms have a coffee maker too but I didn't use it.I love this hotel and thank mark, Imelda, and josefa for such an awesome stay !P.S if you're on the fence between a hotel and air bnb , pick this hotel . You'll be happy you did. I faced with this choice and so so so happy I picked this hotel over some gross air bnb that you have to do everything yourself .
