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April 2024 by Amber H.
Service very good was offered help many times. I like the variety there and yes it is pricy but you get what you pay for.
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April 2024 by Tiffany S.
The online experience was great, product offerings & ease of use of the website is great & far beyond store supplies. However, I've been to the Los Alamitos location a few times before & for this order once to see if boots were in stock & then at in store pick up, every time the staff were incredibly rude, had bad attitudes and in general were miserable to engage with if you could get them to engage. The energy is WHAT and a sigh, completely ignore you or they are bothered having to assist people. It's a real negative vibe & I won't ever enter that location again. The Orange & San Dimas locations are great alternatives if mean girls are not your thing. You are spending a lot of money, go out of your way to have a better experience.
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March 2024 by Victor Diaz
Found my boots asap
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March 2024 by christina rodriguez
We arrived @6:20pm & when we walked in the owner said the store was closed due to “moving things around” when the store is suppose to close @8pm, that should wait for after business hours or before not during & kicking out buying customers
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February 2024 by Jennifer J.
Really disappointed in selection and service. Have shopped here before without issues, however today was a different story because I actually needed help. Have gone up in size due to medical issues and was looking for a few new things. Maybe found 1 or 2 tops that came in a true XL. Impossible to find jeans over a 10/12, and when asking the employees if they could check for a 14, was told "everything we have is out, try it they stretch". They wouldn't even leave their post behind the counter to attempt to help. Just an all around bad experience.
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February 2024 by Lori F.
I the Boot Bar and the wide selection of boots apparel. They also have accessories that are up to date and reasonably priced.
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February 2024 by Susan Foley
Great place for barn and ranch clothes.
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December 2023 by Josie Benford
The employees were so friendly and they helped me find a boot for my son. ?
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December 2023 by Lucy M.
Great Selection and customer support. Justin and plenty of others helped us get sizes and pricing for our purchases.
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December 2023 by Armando M.
This place has a ton of shirts and jeans for big people. I always have trouble finding nice xl shirts or bigger size jeans. I've always found something that fits me here. They also have a ton of boots
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November 2023 by Michael
Gosh I hate how this is the only convenient nearby boot barn. They are def on the smaller side. I bought some square toes a few days ago and I asked if I can get a complimentary conditioner on them. Lady on the phone said no. Meanwhile, I went to Boot Barn in Torrance to accompany a friend who bought boots there. They offered a free polish on some scuffed boots without even having to be asked. Customer service here is subpar. Inventory is not as extensive either. Only 2 stars worth.
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November 2023 by Kevin O.
Second time trying to shop for boots and a cowboy hat at this location. Went to the Cowboy boot section and asked for Justin Boot brand, was told by the twirling cowgirl dressed saleslady they were mixed in the boots and I could look for my self. She was more concerned about being a dance hall performer than helping me. I live in Rossmore/Los Alamitos area and had to drive to Anaheim store to be helped. I was treated with respect and helped there, finding the boots and the hat I wanted. Don't waste your time stopping at this Los Alamitos store, either they are looking for rich husbands or on drugs!!!
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October 2023 by Kelli L.
They have a wide variety of clothes and styles . They have a lot of jackets, jeans, vests, boots, belts, coats, some tops, shirts, and more! All their clothes and shoes are pretty expensive :/ Most items are around 40-100. but was cool to look at the store. They have a few different locations in LA. They also have plenty of parking spaces. They are close to The Fish Company restaurant
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October 2023 by Calvin Lopez
Justina helped me offered great customer service will definitely go back
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October 2023 by Andy Taylor
Good place for outdoor wear. I'm waiting for winter items now.Good place for shopping.Try it
