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July 2023 by Karmyna G.
I had the most pleasant visit to the bank that I've ever had here! Ashley was the best! I needed help with multiple things and she was very sweet, patient and easy to work with! I will definitely be coming back here!
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July 2023 by Kevin B.
I have been a Chase member for 11 years now. One of my Chase locations i frequently stopped at for transactions and deposits. One of the best banks in the area to go to. Nice well set place. Staff are helpful and wonderful into getting customers to start up bank accounts with Chase. Love the parking structure here, but at the same time, its a little tricky to enter in and out. Looks a bit scary at night time as well. I kind of dont like the fact the bank is near an alley. But, this is a safe area. Always a pleasure to visit here.
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March 2023 by Cpa E.
The location is so bad, it showed some points: cross to traffic street, it is not good for Turing in; the work clearly seems not professional, don't know how to do sometimes; they work ineffective, it make customers unhappy, but they didn't check their behavior, on the contract, they threaten customer when someone asked questions normally by excuse of the voice.
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January 2023 by Caius OOF Gaming
To even the review field
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May 2022 by Vanessa S.
ATM is convenient. In and out. Never been inside. It's a small fee to pay to go outside of my bank but with gas prices it evens out.
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April 2022 by Cristoval G.
I will never use Chase Bank again this is my worst first experience and things to Teresa Solorzano first then Jaime Cuevas they caused me a lot of hardship I hope they get through to me the Lost prevention on the permit in three different times I've reported it and they blocking all the calls on my phone they've been haking on my phone. has been a very very embarrassing very upset about it.
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April 2022 by Doomer 1992
Terrible
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February 2022 by Michael K.
Love all of my local Chase areas. I stop here almost once a week and the customer service is always good. But these days, Ireally never have to go inside my back sometimes, Unless i have to make certain deposits. Great staff here and managers. I love the parking in the back. But with all the stuff and robberies these days, I think we need better security at this bank to watch the parking areas. All in all, I love this bank location.
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August 2021 by My O.
I callled and I got Karen on the phone. I explained to her I'm new and I believe there was some strange activity on my account already. She just transfered me to customer service when I wanted more clarification. No help and I will never come to this branch in person
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December 2020 by Kirsten A.
WORST customer service by Luis. Extremely rude and he was touching people during a world wide pandemic!!! When I asked him why he was touching people he said "they don't mind" LOL. Did you ask them?? Weird weird weird
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December 2020 by Angela Bacile
Friday afternoon 1 teller working.
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January 2020 by Monica S.
My family and I have been banking at this location since it was a Washington Mutual. This was the bank where I opened my first checking account and liquid CD. It's also the branch that I went to after I changed my last name to get it changed on all my documentation and cards. Overall great, respectful and attentive staff, easy to reach over the phone, and safe and convenient location (especially for their outdoor ATM machine). One of the staff members kindly offered his services as a notary while they were short-staffed on a Saturday, and he probably did so because we were CPC.
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September 2019 by James Hua
I waited for an hour to do a wire.
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April 2019 by Fermin Ortiz
Expensive. Dirty and take too much to give the food
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March 2019 by Tanya P.
The other night I sat down at my computer to log into Chase and check my balance; I was waiting THIRTY MINUTES for the sign on to complete, and then I realized that it's been this horrible for months now... I decided then and there that I don't really care what has caused Chase's PC and smart phone response times to dive into the toilet; I DO care that it takes WAY to long to do anything with this financial institution, and it's time to vote with my feet! I'm heading into the branch tomorrow to close my account once and for all; I suggest that everyone else do the same.