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August 2023 by Gerald Behare
Tony was open and asked me the right questions to determine what my car would need. The shop area was clean and organized. I received prompt and good service overall.
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August 2023 by William C.
Very good place for car service. tried it at the suggestion of a neighbor. Long story short my neighbor suggest them. My car is 10 years old and I had always still gone to the dealer.a requirementEd repair at the dealer was $428 roughly. ICS did it with an additional battery terminal repair and steam cleaned the engine for about $100 less. Plus the car was ready at the time promised. They'll be my go to place for future work.On a minor side note the repair area is spic and span and totally organized.Thats the sign of a great shop that takes care of busines.
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June 2023 by Mark J.
After reading the reviews, I came here for a routine oil change, top off the fluids, check the tire pressure. The work was done in a timely fashion, no upsell, I'm happy with them so far.
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May 2023 by Ozzy C.
Fast, Friendly service! Great quality. Receptionist was polite and informative. Came in for a tire patch and oil change and was out within an hour. Anthony the mechanic was polite and professional, he did a fast and excellent job. Got exactly what I asked for and at very reasonable prices. Would highly recommend if you're near the Los Alamitos area.
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May 2023 by Rebecca S.
New to the area and came in for the $29.95 oil change & filter special. Tony and his officemates were so friendly and accommodating. It was a super hot 90 degree day in April and they didn't flinch when I asked if I could bring my dog in to wait with me (they even went out of their way to meet him and pet him). Tony was done in a flash. No upsells, no hidden gimmicks. They even sent me a thank you for my business card after. FYI: his building is located a few steps away from Starbucks (you can walk there as you wait) and Costco is close by. I told all of my neighbors about him. Will definitely be back to ICS!
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November 2022 by Scott D.
Great people, great business. They were very kind and took the time to explain everything. It was a pleasure working with ICS.
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November 2022 by Wonder Ful
I brought my car in to check AC was blowing warm. They said I needed a compressor costing $1,500. I asked if it was the Freon . They said freon is full. I took it elsewhere & he said it was the Freon which was empty and 60$ later my AC was working perfect. Not honest people or they don’t know how to repair and AC in a car and should have started it rather than try and replace the entire compressor!
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October 2022 by Johnson K.
I took my car here as AC wasn't working properly. They said it was the compressor which would cost $1,500. Thank God I am auto savvy and sense when I'm about to be ripped off. I asked if the Freon was empty. They said it was full which was a lie. I took it elsewhere and the Freon was empty. 60$ later my air conditioning is running perfectly. Either these people are not honest or they know nothing about repairing cars air conditioning and should have stated. They also charged me for an unnecessary part which I should have been refunded. Take your car elsewhere!
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September 2022 by Charles B.
Fast, courteous. Gave good recommendations, but didn't try to sell me unnecessary services.
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August 2022 by George T.
Tony was great. I came in for a simple oil change, and he was quick. He told me he will be done in about 45 min, and he kept is word. The price was reasonable (none of, you need to change every single filters every time you come in talk). His attitude was always kept professional.
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August 2022 by Eric Kirkendall
Took my 2012 Jeep Wrangler to Tony and not only did he quickly diagnose the problem but was able to find me a rebuilt transmission in 2 wks when other places were quoting 4 wks +...Tony was great to work with and was easy to get ahold of...I also took my son's 2002 Toyota Highlander over to Tony so he could do a complete overview of the vehicle. He determined everything that needed repair and gave me a fair price to complete the work. I will definitely go back to Tony the next time I need my car serviced again.Services: Auto maintenance
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July 2022 by Paul L.
Dealer and tire shop told me I needed front and rear brakes.My neighbor had recommended Independent car specialists and I stopped and talked to Tony who gave me a price on front and rear .Called and made appointment and took car in expecting to pay for both front and rear. Tony called an hour later and said car only needed rear brakes and fronts were good at 40%. WOW an honest shop that does excellent work. They have all my car work for both cars in the future.
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May 2022 by Matt C.
The did a great job performing routine maintenance on my Infiniti. This included fluid and spark plug changes. The price was fair. Their shop is very clean which shows a lot about their pride and skills in their work.
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March 2022 by Sarah Camille D.
Great place to get an oil change for my Mini Cooper. They really know what they're doing!
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March 2022 by Kym F.
We truly appreciate a car repair shop we can trust that are experts and are reliable. We had a repair shop we used for years but then the owner retired. We were referred to Independent and have been thrilled with their knowledge and service. We found our shop for life! We've also referred others to them and they're now customers too! If you're looking for a great place to take your cars, please try Independent Car Specialists!
