-
April 2024 by Sarahe R.
I would rather mop the pacific ocean than deal with any car maintenance but unfortunately I have to deal with it every once in a while. I took the day off to run some errands and get my oil changed at this particular Jiffy Lube since I had a great experience previously. I drove my little mini cooper down to Los Alamitos enjoying the views and my freedom from a middle school classroom. The location had a few cars already in the garage so I went ahead and parked. I walked into the waiting room where the cash register is and a few mechanics noticed me standing there but ignored my presence. I was okay with it seeing as I am used to this type of behavior from the many teenagers I work with on the daily however after standing there for five minutes I decided that my time was valuable and would much rather enjoy my day off. I know I wasn't dressed in my most alluring hetero feminine attire and looked like a grizzly cub but I expected atleast a nod. I won't come back but wish this business the best.
-
April 2024 by Erica B.
wish I could give zeroes... been waiting in line for 2 hours... they keep saying, "Any minute" as my kids keep crying... I feel played with. No mentor of any possible discount. cannot figure out what is going on!
-
March 2024 by Kyan W.
EMPLOYEE LIED STRAIT TO MY FACE. STAY AWAY!!! I went in to get a break and head light inspection. They told me I needed new brake pads and rotors and that it was close to metal on metal. (this would cost $989 btw!!!) When I asked them to show me where the damage was on the rotor the employee pointed out a line of dirt saying "it was a sign of damage" and it would be risky not to replace it immediately. Looking at the break pad it wasn't even close to warn out, yet the man insisted it needed to replaced. Rubbing my finger on the rotor was completely smooth as well. When I told them I couldn't go through with the brake replacements they told me that they were unable to pass me for the headlight inspection which they had already done and passed. I pulled out of there shortly after as muiltiple employees shot me daggers. Took it to my local mechanic where everything passed the inspection with ease. 0/10. Would ABSOLUTELY NOT recommend!!!
-
March 2024 by C C.
very honest and helpful team. I was having constant issues with low oil after I had even been to my dealer. They were able to take pictures and show me the small leak they found.
-
February 2024 by satans carriages
Fast and efficient
-
February 2024 by Tyler M.
My wife brought in my car to get the breaks checked and they quoted her $1100 for multiple issues. I told her to get it checked somewhere else, that's a lot of money. Got it fixed at another mechanic for $300, 3/4 were non issues. Mechanic was shocked that someone would try to give that quote. Definitely avoid.
-
February 2024 by margaret-jessica duran
I went there last week to get work done on a red 2013 edge. I was helped by Ja’Rhyl (spell?) and Luis. And the rest of the team at this location. They were really kind answered all my questions and helped me with the best recommendations for the services I needed to get my mom’s car fixed. We did break fluid and transmission fluid. I’ve been coming to this jiffy line for years and they always give excellent service and their customer service is always very professional. They are quick and kind. Appreciate you all there. 5/5 stars always. Thankyou for your hard work.
-
February 2024 by W P Flowers
Do you have an hour to wait?Do you not care that every bolt and nut will be tight and ready to go?If not, then don't go to this spot.My lower Under Body Air Deflector was not reattached correctly. When I returned, the crew said that I was pressuring them to finish--- after an hour -- unbelievable.And the Supervisor said (paraphrased "everything is ok"...)I would offer that everything is not ok. You have been advised.
-
February 2024 by Mark Bloomfield
Love this place. Don’t particularly love taking the car for service but these folks make it painless
-
February 2024 by --
Jiffy Lube was excellent and efficient.
-
February 2024 by Kelley Hartwyk
Great job Jiffy Lube! You make things easy! Thanks!
-
January 2024 by Eric S.
Customer service was friendly and responsive. My vehicle service, an oil change and new air filters, took about 25 minutes to complete. The efficient service time and competitive pricing made my experience a true value for a busy life. Additionally, the lobby and restroom were very clean and well maintained.
-
January 2024 by Thomas T.
Had battery changed out a year ago. Had to go back because the whole thing was loose. They didn't really care. They weren't to thrilled at the fact someone had to tighten down someone's mistake. Tightened down battery so I thought. As of today 1/25/2024 the whole thing is loose again. It's sad they can't even tighten down a battery. Put a whole on my fire wall. And it's sad they don't even care. 40k dollar car and they could care less. Now if I want that fixed I have take jiffy lube to small claims court..won't return!!
-
January 2024 by Jared Bennett
An hour and 1/2 for an oil change with only one other customer. Exactly how is that "Jiffy"? Rude employees and let my car in the lot, unlocked and unattended. Def will be going back to Valvoline.
-
January 2024 by Steven
Service is typically what you expect from a place like this. Not great, not normally terrible. Having said that, I will pay a recent experience: I show up at 7:30am. All bays are full, but no other cars waiting. I park behind one of the bays waiting for someone to come out. But no, eye contact yes, but am ignored right away. I decide to go in, thinking maybe the supervisor is inside checking someone in or out, but at the register there is no one. I wait, again employees see me, but do nothing about it. So I go back to my car, and while I went in someone else showed up and are being helped by the same person that saw me pull up behind a bay when it was just me. So long story short: their service is terrible, they are more expensive than other places, they don’t rotate tires or check fluids. Skip this place.