Quest Diagnostics offers a range of testing services, including COVID-19 antibody testing by appointment, with specific guidelines for patients showing symptoms. Located 700 feet from Los Alamitos Medical Center, the facility operates Monday to Friday from 6:30 am to 3:30 pm. Patients can check in at a kiosk conveniently located near the entrance. The location provides various tests such as routine lab tests, pediatric specialty tests, and glucose tolerance tests. Customers have reported mixed experiences with the staff. While some found the front desk staff unprofessional, others praised the courteous and helpful nature of the phlebotomists and other team members. Many appreciated the cleanliness of the facility and the professionalism of the technicians. However, there were occasional concerns about the handling of blood draws and the need for improved materials. Overall, the service is deemed efficient, but it is recommended to schedule appointments online rather than walk in, as walk-in services may lead to longer wait times. A standout employee received special recognition for her exceptional customer service, demonstrating the positive impact of attentive staff on patient experiences.
Took me in right at my appointment time. Phlebotomist very good.
July 2024
Latoya was fantastic, quick and painless. Best experience ever. On a separate note another staff, a man did my mom's blood test which came out like this. Thanks Latoya!!!
May 2024
My phlebotomist was excellent !! The office update looks very nice.
