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January 2024 by Sherrille A.
Brought a pre packed item, I just forgot to tape the box. They were charging me just to place one piece of tape the box. Wow!
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November 2023 by Elena Z.
Super unhelpful in assisting with a return this morning. Refused to tape it up and complained about the bag which was perfectly fine. Shame on you UPS - I guess you are too cheap to give me a little tape and actually do your job.P.S. you were totally happy to charge me $15 for a cardboard box last time I used this location. What a rip off. Ughhhhh!
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September 2023 by Diana K.
After a horrible experience at The UPS Store on Seal Beach Blvd., I drove to this location. Javier assisted me with my Amazon return that the other UPS Store refused to take, even though I followed all of the directions. He was so kind and helpful, a seamless transaction. I will drive double the distance to this location because it SO MUCH BETTER than the one next to my house. I always appreciate good customer service, but Javier went above and beyond to be kind. Would give more stars if I could!!
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July 2023 by Rosalie Dorwin
I have always received good service with a pleasant, friendly attitude.
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May 2023 by Patty L.
Convenient and Great services for my passport photo and mail out. Highly recommended.
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April 2023 by Deborah correa
I would give this location zero stars if I could. The “Gentleman” behind the counter makes everything extremely complicated I had to show him my phone so he could understand that certain items don’t require label or packaging. He was extremely rude and told me “Don’t come back”
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April 2023 by John Doe
Compare this place to the one in Seal Beach...They are light years away in terms of customer service and professionalism...
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March 2023 by John A
Compare this place to the one in Seal Beach...They are light years away in terms of customer service and professionalism...
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January 2023 by Leilei H.
I've always liked this UPS, friendly and efficient. I was kind disappointed with the charge of one printed page for $2.16. I've been coming here for 3 years and printed labels at the store, this is the first time that they charged me for printing, which is totally ok. But $2.16 for one page, not ok at all.
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December 2022 by Nancy S.
Fast, friendly, efficient service each and every time I've been, best UPS store ever!
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November 2022 by Manuel G.
I was there November 6 at 3 pm and i received bad service guy was rude. I took a return merchandise that needed one little piece a tape to seal box the guy didn't even bother to offer a little tape from the bunch tapes he had. He did not want to take my return.the place was empty.I end it up going to supermarket to buy my owm tape which i was fine but when i return there was a lady in front with a mini skirt and the guy was taping all of her boxes even separating the ones were going out separately i was like wtf. Ups should train their employees to be cordial with all customers no just pretty ladys.
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November 2022 by Amy M.
The service here is great! I use this location for printing, creating workout log books for personal use and for shipping and returns. The people here are awesome and friendly.
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September 2022 by Shelly F.
Service not friendly, nickel and dime. You want 1 strip of tape, $1. You want 1 page printed $2.16. Seriously, wtf! If you're going to charge me, at least be friendly about it. You can't charge me and be a j*** . . . not in this economy, pick one or the other.
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September 2022 by Danielle L.
I've used this UPS before for shipping and notarizing and the gentleman behind the counter is always so nice and helpful. This review is not for him and I'll gladly write a raving review for his services. THIS review is for the spoon of a lady doing the Amazon returns. I literally don't think I've ever encountered such tactless, inconsideration for another human being in her presence. I've never done an Amazon return here before so I patiently waited as both people were busy. Then I guess when she was ready, she stared at me and just held her scanner out... no hi I can help you. Nothing. Just held it out staring. I just took that as my cue and went up there and did the return. Girl, if you're gonna quiet quit, don't take it out on the customers. Your bad demeanor rubs off. Based on a few previous reviews, looks like I'm not the only one getting this vibe from this female employee.
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September 2022 by Jill D.
I recently had to ship several large, bulky, custom items. So glad I found this store, they are creative, caring, & conscientious. Fragile items arrived intact, a large box was built to accommodate a vintage desk, dishes were carefully packed, they were able to pack & ship an antique spinning wheel & children's rocking chair that arrived in perfect condition. I wish I could give them 10 stars for the service I received.
