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November 2023 by Christopher Hardulak
Website lists ice packs but none in store, walked all the aisles three times and couldn't find any. No employees around except a couple at the cash registers that were busy.
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August 2023 by C A
What happened to Vons? Used to be a decent and convenient place to shop. Now we go in and the employees are absolutely bizarre (to put it nicely) Today while in the checkout line the cashier never said hello, hi, hows it going, NOTHING! This is a constant here. Also twice now we’ve come home and noticed our items expiration date is past. We won’t be going anytime soon after today. Bring back workers like Bob (he was the best!) Stop hiring all these introverts who have zero customer service and hate their Job. Management please teach your employees that customer service is a must.
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August 2023 by Karen Metzger
I dont normally shop here but came in for something. As soon as we walked in the employees couldn't stop saying how cute my little girl is and were so nice. They gave her a purple balloon to match her purple shirt and she was soooo happy it made my heart melt! I must have looked lost which I totally was haha so another employee offered to help & I must say I was surprised because grocery store employees don't normally OFFER to help, I usually have to track someone down. So that was nice that someone was available & aware.
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July 2023 by Mark Worden
Their sales are so confusing that they don't understand them. 3 items, that were supposed to be on sale, showed up at a higher price on our receipt.
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June 2023 by HBSOCALKID
The guy with the earrings cutting meats in the deli is extremely lazy with a really bad attitude towards the customers.
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May 2023 by robert yaeger
Clean store and very friendly associates and great service.
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March 2023 by jessica Los Angeles
Bless the Beautiful Community That Thieves In This Neighborhood! I was Limited Funds, and Separated my Transactions into Two... Things I Really Needed and Items I Wanted. Want and Need Two Totally Different Importance/Significants. Though the Transactions Took Longer Than Normal, I Graciously Apologized To The Line That Quickly Developed Behind me, and When it Became Obvious I was Short the Difference People Humbly Offered to Pay the Difference!!! My Heart was Overwhelmed with the Selflessness of the Community, I Couldn't Dare Accept a Cent From AnyOne, and Quickly Paid My Transactions With What Available Funds I Did Have. But I'll Never Forget The Beautiful Community That Practices, "Paying It Forward" Do a Good Deed, And Hope They Help Others and Think Back To How Someone, Once Helped Them/you.... Every Community Should Learn From This Remarkable Location. And Quickly Adopt The Practices this Greatful Community Practices! ❤️?
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January 2023 by James R.
By far the saddest Vons I have ever stepped foot in. I've been a grocery department manager for 4 years and a sales rep (for grocery stores) for another 3 years--so I've been to countless (easily 200+) different AVPs and Kroger markets. With that said, this one might just be the worst. And what's surprising is that it's in a decent part of Orange County. The ONLY reason I step foot in this store is when I need something in a pinch because it's a 1min walk from my house, but I avoid shopping here at all costs for the following reasons:-The meat department. Half the time I look to buy something it's EXPIRED. And usually by more than a week. That's inexcusable. Earlier this month I went to buy some Silva sausage (because it's one of the only brands they sell that's natural) and it had been out of code since OCTOBER. It's clear they don't sell many organic, natural, or higher end products because the selection is slim to nonexistent and often times the product is expired or close to it.-The deli. The few times I've grabbed some fried chicken and or potato wedges they're cold. Today I grabbed one chicken breast, a drumstick, and a handful of wedges to eat in the parking lot (I had just gotten out of kickboxing class and was in a time crunch and needed quick protein) and everything tasted of rancid month old oil along with being cold which I learned to expect.-The grocery dept. I understand that we're facing supply chain shortages but there's no way it's THIS bad. Every other item is out of stock. Also lots of expired items on the shelves. Also there is a huge lack of healthier options and natural brands throughout the entire store. Hell, everything it seems everything is owned by Pepsi. Now I know I can expect more commercial brands by shopping at Vons, I understand it's not Whole Foods or Mother's, but wow. Practically everything is a Pepsi or Nabisco product.In conclusion this store needs a complete revamp from top to bottom.
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January 2023 by Edward Flores
Excellent staff, customer service, very helpful in assisting to locate what's out need. Clean, produce great, highly recommended
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January 2023 by Andrew Xie
Fast check out clean floors and plenty of hand baskets friendly people and great wine selection
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January 2023 by JSOCAL
Deli chicken young man is very good fast and kind barely see like young man and young lady on cashier is kind and cute too
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January 2023 by Amber J.
I am giving this store 5 stars from customer service alone. I called looking for a random item and the manager of the floral department Noelle answered. She was so kind and accommodating and went running through the store to find my item, and she did. Her kindness and cheerfulness absolutely made my day! Thanks again Noelle/ Noel!
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November 2022 by Jezabel De Roun
As with most big markets it's all right but their pricing is ridiculous it seems like now with the holidays coming up that they've increased their prices more than normal
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November 2022 by Liza K.
David the checker is the most friendly and helpful person! He always greets me with a smile and asks if I found everything I need. Vons is next door to my home and I'm so grateful to have such a great person working at Vons!
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October 2022 by SOCKITTOMECAKE
Always has what I'm looking for and is kept fully stocked on a regular basis. Vegetable and fruit section looks fresh. Aisles are clean and orderly. This Vons seems to get complaints mainly because of unfriendly staff, but have not experienced this myself. Charging station in parking lot is convenient for those with electric vehicles. But not sure if they charge to charge.
