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February 2024 by Kate Liang
No free samples. Chocolates taste just okay but very pricey.
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October 2023 by Nayna K.
This is family owned business in Los Altos, so the customer service is extra warm and welcoming. I have bought my teachers gifts, holiday hostess items and most recently, last minutes gold treat boxes for my daughters birthday party table. Each time, Gourmet Works customizes the gifts/chocolates according to my budget/taste and creatively gift wraps making the finished product look very special. They really go out of there I highly recommend Gourmet Works if you would like to try their delicious chocolates or browse for some fun gifts.
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September 2023 by Doodle S.
I used to be a regular but no more. Lately I show up and there's a sign 'be back in 15 minutes'. Sorry I'm not going to stand around and wait. At least say the time you'll be back!
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July 2023 by Mikey C.
For a guy that takes an inordinate amount of photos, I am surprisingly unobservant. This place is just three doors down from the Posh Bagel on Main St. How is it I just noticed this fantastic store? I mean, stores that sell candy and chocolate are my jam. But it was invisible to me.Until today, anyway. I am so happy I finally found it. Because Gourmet Works is much more than a store that sells candy and chocolate. In fact, as the name would suggest, it's more of a Gourmet food store and Gift Shop than a Chocolate Shop. But it's also a hella cool chocolate shop and that's the main reason I will be sure to return. Right when you walk in the door you are surrounded by an astonishingly large variety of items that would make the perfect gift for a loved one, or for yourself. Because, I ain't gonna lie, there were at least a dozen items that I considered buying for myself. I thought to myself, you know, I do so much for me, and it seems I rarely properly thank myself for my devoted patronage and self care.If you are interested in high quality gourmet gifts, Gourmet Works is definitely the place to go! They carry so many products you would be hard pressed to find elsewhere. Gourmet Salts, Dried Herbs, Pasta Sauces, Dried Pasta, Curry Sauces, Masala Simmer Sauce, Special Preserves and Jams. An impressive, well-curated selection.Then, at the back of the store you find the kind of Chocolate display case that dreams are made of. Oh my Lord! Just the Truffle side alone would be enough to melt anyone's heart. But the other side, with the astonishing variety of hand dipped chocolates is where I lost it.I saw the Almond Bark and stopped dead in my tracks. I stared at that Almond Bark. The Almond Bark stared back at me. We were locked into that stare down for what seemed like an eternity. I was sure neither of us would ever give in.But then I blinked. Somehow I became aware that the wonderful woman behind the counter was asking me if she could help me. As I regained my senses, suddenly I felt so embarrassed. How long had I been staring at that Almond Bark? How many times had she tried to get my attention? I had no idea.I tried to play it off like there was nothing going on between me and that Almond Bark. I casually inquired about some Chocolate Covered Caramels with Sea Salt on a totally different shelf in the display case. Then, of course, I had to buy a couple of those Chocolate Covered Carmels with Sea Salt, to cover up the whole situation with me and the Almond Bark. I purchased a couple ordinary, un-chocolate covered Caramels with Sea Salt too.The woman behind the counter couldn't have been more gracious. She didn't let on that she knew exactly what was happening and I wasn't fooling anyone with the whole Chocolate Covered Caramels with Sea Salt charade.So, my thanks to Gourmet Works, and the gracious woman behind the counter, Padmaja (her family owns Gourmet Works). It was such a pleasure to shop at your wonderful store!Mikey C says: I'm coming back for you, Almond Bark!
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June 2023 by Catherine B.
I shopped here many times before they changed locations (then I moved away). I always found nice things and loved the chocolates! I wish there was a place like this in SoCal.
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April 2023 by Beth C.
This place is a good spot for teacher appreciation gifts because they can make a wrapped basket with all the items you pick from their store. Great service.
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March 2023 by Darrin J.
Love this place even if only for the chocolates. Lots of other cool stuff. Love to stop here every time I am in the area. Service is also really good.
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March 2023 by Amy M.
Lovely owners and staff. Delicious chocolates. So many wonderful truffles and other fine chocolates by the piece or pound, etc. very nice staff.
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January 2023 by Elad Zohar
Warm people are the best. I was a little under the wire today with time and Sri (I hope I’m spelling that right) was kind enough to have me come in right at closing anyway and help me put together a chocolate assortment. The chocolates all look great and there’s no doubt that we’ll be enjoying them
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December 2022 by LA J
One of my favorite stores! I love the merchandise and displays, and they are always extremely friendly and helpful. Plus, the Gourmet Works chocolate and Candy is my new favorite, for myself and for gifts.
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December 2022 by William Smith
I wanted a large number of gift baskets for my extended family, some of whom have dietary restrictions. When I went into Gourmet Works, each member of the family worked with me to find a variety of items that would please a large, diverse group, all within a tight budget I had set. They gave me festive, beautiful bags full of fun snacks and helpful items, and even helped carry things out to my car. I highly recommend this place both for chocolate, and for gift ideas for anyone.
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December 2022 by Alan Wang
My daughter comes home talking on and on about a chocolate shop in downtown Los Altos. She told me about being warmly welcomed and the cashier being very kind to her and her friend. Highly recommended for holiday decor and little chocolates.
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November 2022 by Mary C.
I adore Christmas and holiday decorations - I have walked into countless shops based on window displays, enjoyed the decorations, and walked out without buying anything.I walked in here, immediately loved and bought a beautiful sparkling tree and two electronic candle holders.I love the owner's taste in decor, and based on that, I will be back to try the chocolate. Very polite, friendly, and helpful service :) Thank you!
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November 2022 by Kelly N.
To begin, I think your response was rather insulting and condescending. 1. I never walked up to the counter, only my mother did. She said, "This looks like your last one, can you please set this aside so I can make an exchange." What in that comment is rude?2. The young man raised his voice loud enough to make us and other shoppers uncomfortable. 3. Nowhere on the packaged product does it say "contact the manufacturer" we bought the product from your business, as a seller, why can't you contact them on your customers behalf and figure out why they are selling bad product? From a business perspective selling faulty product makes any shopper look at any of your products as potentially faulty and untrustworthy.4. The young man also accused my mother of lying, when she is a regular who spends money at your small business why would she lie about a $30.00 spoon break after coming out of the package. 5. You might have been actively listening, but the young man continued to interrupt, and talk over her in an aggressive tone.6. I never said you were a big name company, and that's just why every customer matters. 7. Take some responsibility and ownership for displaying products that are defective, you contact the manufacturer and fix the problem. I hope this $30 spoon, bad attitude and condescending message was worth losing a reliable customer (and some).
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November 2022 by Anshveer bedi
I had an amazing experience at Gourmet Works. The chocolate was delicious, the store was decorated very well, and the workers were very kind and helpful. I will definitely be coming back.