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October 2023 by Chris F.
This store has been our go to for the past 30 years. I love how cconvenient it is. There was a time when I dreaded coming in here because of the staff and the poor quality of produce. NO MORE. this store has improved by leaps and bounds. The produce is great now. The meat is above average especially for the price. The staff is friendly and helpful. Thank you all!
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October 2023 by Alana C.
Horrible service at this store! Zero stars! First time in. Employees knew of issues with the store app/sale prices/coupons but was spoken to so rudely by the head clerk who was left in charge of the store. He was completely wrong and did not apologize even after another employee corrected him. Still overcharged when I left the store after more than a half an hour. Spoke to the manager the next day, who apologized, but should of rectified the issue by mailing me what I was overcharged by the very least. If you advertise a product you need to stand by it. You expect consumers to use your apps but they never work properly and this is my experience at all the grocery stores. This is FRAUD!
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September 2023 by Evelyn k.
Great deal on eggs need to download app . Easy shopping lots of parking too friendly staff
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August 2023 by annie favero
This location has the rudest employees. I went to the self check out, and the guy was just awful to an older gentleman that was just trying to figure out the system. It was disgusting.
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August 2023 by melinda athey
This store has great staff. Helpful, friendly.
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June 2023 by Emily K.
Had another great experience shopping at this location. Cashier Maria Diaz was so efficient ringing up my large purchase. Loved all the summer produce that was on sale and in stock. Maria took the time to show me how to use the points I had accumulated for $10 off. She ensured the coupons I had electronically clipped (yoplait yogurt, deli, etc) were all applied. Sale prices were all reflected correctly. Items were carefully bagged. Pointed out the bag in the child seat had the eggs.
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June 2023 by Heather Bee R.
Pleasure at the grocery store! I love this Lucky's location, the selection and cleanliness is impeccable. The customer service is out of sight, everyone goes above and beyond with stellar attitudes. Thank you Lucky's staff for turning my tedious task of the week into one of my highlights.
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June 2023 by Ben A.
Pricing is more realistic to you if you're from out of town. Has a small town feel which I miss when we had lucky's in phx.
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April 2023 by Joseph S.
I bought some food and it didn't say that it had pork in it, I don't eat pork. I called customer service about the fact that they didn't list the ingredients, which is why I made the mistake, her response was "you can ask the employees for the ingredients, they have it in a book in the back". That's a great solution, assuming the overworked employees and I have time for that. Just have your employees label things, it's ridiculous that I have to go out of my way for pertinent information regarding my dietary restrictions.
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December 2022 by Jen Van Schmus
Inventory was good, staff was friendly and helpful, technology during check out was repeatedly disfunctional
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December 2022 by Dave C.
Beware of prices. Items are not priced correctly and check out result is different. For me, an item was 50% more. Complex pricing footnotes use incorrect grammar and small fonts as a way to charge extremely high prices. For me, an item was more than twice the price. Many of the regular prices are already high and easily found elsewhere for less. For me, I am.
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December 2022 by Anu Kumaravelan
Good experience, can find almost everything.
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September 2022 by Melissa
The Lucky bakery created the most beautiful cake for a commoration event - they did a gorgeous job and the cake was huge. we could not have been happier with it. Thank you, Lucky!
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September 2022 by Marshall Marshall
horrible service, many wrong price tags, the products are not accurately priced, tags shows another price than shelf... 30 minutes waiting time at the customer service to correct their mistake... gosh, i hat happen ef to this store
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July 2022 by Laura S.
This is a review for Kelly who helped me in the bakery today. A co-worker had ordered a photo cake for a farewell party for another long-time co-worker, and I was picking just picking it up. Unfortunately, when I got there the cake had not been made. I think what happened is the person who got the image and does most of the cake decorating went on vacation without passing on the image to anyone. When I was struggling to talk to the counter person, an extremely helpful woman, Kelly, came to my rescue. She managed to find the image again online, print it, and decorate the cake in 20 minutes. Unbelievable! This is the best customer service I have ever experienced, the cake was just what we wanted, and it was delicious. Thank you Kelly!