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October 2023 by Jayden Hannah
Very helpful and polite staff, especially Maribel. Usually very well stocked and clean.
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September 2023 by nestor vega
Terrible service there I will not come back to buy again ..
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July 2023 by Security Officer
Used grub hub to get pizza witch is the best in town and beer
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May 2023 by Bernice S
The women there don’t have the brain cells to load money on my cards. They always reject saying their system isn’t working or that they can’t do it because it’s closed. Always an excuse but any other 711 there is no problems
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March 2023 by 张哲
As a Uber driver, I just wanted to use the restroom here, but the salesperson refused me outright. What a bad day
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February 2023 by Asewxo Buyrecdo
I recently visited the 7-11 in Westlake and I have mixed feelings about my experience. On one hand, the store had a good selection of snacks and drinks, and the prices were reasonable. However, the customer service left something to be desired.The cashier seemed disinterested and barely acknowledged me when I came in. When I had a question about a product, they gave a short and unhelpful answer before returning to their phone. It made me feel like I was an inconvenience to them.Additionally, the store was not as clean as I would have liked. There was trash on the floor and some of the shelves were messy and disorganized. It made it difficult to find what I was looking for.Overall, I would rate my experience at the 7-11 in Westlake as average. While the selection and prices were good, the lackluster customer service and cleanliness left me feeling disappointed.
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January 2023 by David Lee
Watch for double charging of items. I get the feeling this isn't her first rodeo
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December 2022 by Will C.
This 7-Eleven has the worst service ever. I bought a Big Gulp (Horchata) right before getting off work. Came back the office and the Horchata was bad..expired and old.. Didn't have the time to exchange it for a coke or something else.. Since I work across the street. I figure I go tell them the next day for replacement.. I asked if I can dump it out and get something else.. the manager thought I was try to scam them out of less then $2 drink.. unbelievable.. anyway instead of argument for $2 or less I bought another drink.. I bet negative comment like this is worth more than $2.. either way I'm spread the word around.. most of my colleagues frequent this place. I wish the old 7/11 manager Angel was there. He would have honor the purchase.
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October 2022 by Rickie Capilla
Lady in cashier had horrible attitude making faces if u don't like your job the go get another one .
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August 2022 by Jana
Best. 7-11 in The Area. Feminine Pads. Good Pizza, Beer. A Great Chip Selection. No Restrooms. Ask for Bag first before checkout--25 cents. ☆☆♡♡♡♡♡~~~Just got it to A 5. ☆☆☆☆☆Sometimes they close early. Fun Selections of Random. Couldn't purchase 2 of The Bandanas 8.99, was expecting a 3.99 on Each. ♡Thank You! YOU ROCK! ~ ☆
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June 2022 by B K (Buddah k)
There are 2 spanish speaking ladies working the day shift that are bully, miserable, sad and hostile. They don’t only look like that, they act on it. They are rude to the point that it’s impossible to establish any form of communication. They are robots with one way communication. If it wasn’t for the night time staff and the indian lady that works the day shift, this place would be a bully factory. And the 2 stars are given to those who work hard and those who suffer the bully of the mentioned inflated ugly ladies. TERRIBLE TERRIBLE
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June 2022 by oscar Escalante
Good service, and clean place. Good place to grab a drink and a snack. Nice and friendly staff.
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April 2022 by La Toya Jackson
pretty clean store and lot. small. always busy, but employees are quick and efficient. I like 7-eleven brand pastries and baked snacks. they are seriously delicious!
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March 2022 by Sherie Michele
Normally I get great fast kind service but not today. The cashier Kelley was extremely rude! Everything I asked her she said in a rude I don't wanna help you way. I purchased 2 slices of pizza she put them on top of each other. She is very unprofessional and has no diversity training.
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January 2022 by Laura Castillo
I just recently went and a employee that comes out in a picture in one of this reviews was super rude. Got some scratch offs and told me I couldn't pay with credit card only cash. This happened at midnight and then my husband went back at 7am with same guy being there and he wouldnt cash the tickets I won. He said the machine wasn't working. Then my husband asked if he could buy more and he told him to come at 12pm. This is just ridiculous this person needs to get fired because he clearly doesn't want to work. And if he's one of the owners they should take away his rights to use the brands name. 7-eleven should really consider who they hand out their brand name as they don't know anything about costumer service.
