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January 2024 by Fatherlogic
Good customer service, manager keeps the place clean and organized.
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November 2023 by Warren Toles
Must not be doing well cuz they started being racist and trying to jump on the homeless. Went there and some officer walked over to the store I was going and watched threw the window like I was an absolute criminal. When I went to go grab a drink some Indian lady came flying over there as if I stole all the belongings out her personal home. Then you see an Amazon drop box center in newly put in there. Everytime you get this weird behavior they're not doing well, need money and need someone to blame. Cop disappeared out of guilt on my way out. Also dude tried not to give me my receipt. Also another sign is over staffing and movement in the store. It's to create an illusion. These people need someone to blame lol 11/26/2023 2:45pm. The number 1 goal is to get rid of poverty on earth and that means these people and their behavior
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October 2023 by Richard McCormick
711 is supposed to 24 hrs. This one closes from 2 to 4 am according to security who blockaded the front door despite the door being unlocked
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September 2023 by Ansar M. Smith
This is the nastiest 711 ive ever been to! Smells like B.O. and theres crackheads and homeless outside, it is very dystopian.Can't be more cursed!
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July 2023 by EFREN GUERRERO
I SHOWED MY COFFEE CUP FOR REFILL AND CLERK SAID THERE'S NO REFILLS, I MUST PAY FULL PRICE,I SEEN A LOTTA BAD REVIEWS AT THIS STORE, EMPLOYEES SHOULD TREAT CUSTOMERS WITH RESPECT ????
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April 2023 by Megan Kennedy
I came here tonight with my boyfriend to get a pizza and use our points and the cashier just blankly stared at us and looked angry, his coworker had to assist us, then refused to add jalapeños and onions to it and didn't say anything except shake his head. Mind blowing poor service when other locations are more than happy to do that, and to top it off every time I come here there are homeless strung out people in front of the entrance harassing you for money.
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April 2023 by Ty
Almost floored the little Indian. Picked up an Amazon package, literally just took it out of the storage locker when a female worker accused me of stealing & immediately yelled to another to stop/seize me. Will report to Amazon but after showing the package, the little guy backed away (believe it’s family operated/ owned and will refrain the use of “India”, 7/11 only hires India people, probably the most bigoted franchise).To representative, I’ve already put in a complaint to Amazon, I don’t tolerate being harassed for just picking up an Amazon package. If your store management is so paranoid about Amazon customers being thieves, then hire a security guard to stand by the lockers or remove the lockers all together. I do have one more package coming which is out of my control of where shipped but if one of your employees threatens me again I will abandon and report to Amazon. Other than this last shipment, all future purchases will be re-routed.
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April 2023 by Beau Olson
absolutely worst 7-Eleven, do not come here. the staff is rude with zero customer service skills
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February 2023 by Kenneth Orellana
My first experience here I was being refused my order placed via the 7-11 app because they insisted it had to be through UberEats. I decided against my better judgment to come here once more, and the cashier didn’t acknowledge me, allow me to use the app for points or give me a receipt. The reason for not being attended to? The attendant was more focused to the music blasting through his phone while scrolling social media. What a joke of an establishment
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February 2023 by Onyx C
The worst 7 eleven I know. Its located in Rampart plaza. The hours aren't dependable, they literally close whenever and for however long they want with no notice or indication of how long they'll be closed. They violate the better business practices when it comes to the prices posted and the prices charged at the register. The only reason they get 2 stars is because they're clean. They don't even have Arizonas.Please consider spending your money at the dollar store next door or across the street for snacks and other non-alcoholic things. They even have a market across the street, Big 6, that has beer and liquor. This 7-Eleven does not deserve your business.
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December 2022 by Holly Ferrante
Just came here to buy some ramens...lol one of my fav snacks. And they have all the flavors I was looking for. The cashier rang me up right away and was very nice. Also there are a few homeless people who hang out here and are very nice didn't bother me and held the door open for me. I'm only giving 4 out of 5 though because they seem understaffed and if I were to ask for something they wouldn't be able to help without the one and only employee stopping what he's doing, but other than that it's fast and really easy to find everything.
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November 2022 by Sinai Mancilla
hello ladies stay away from this 711, Literally the men cashier's are all racist and they will steal and add extra taxes to the products you are buying I noticed this happen often. The night shift especially They want to act like they can't speak English and will conversate about you in their own language and laugh Infront of your face. They act like they don't understand English,they also don't speak it because I ask them questions and they just laugh. The day and night shift have terrible costumer service! They won't be getting none of my money anymore. Go somewhere else especially if your local like I am! Alot of homeless and they don't do nothing about it they look at regular people than they do with the homeless, when we know the homeless steal from them n! I really hope they close this 711! Alot of bad experiences.
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November 2022 by Connor W.
Make sure you check your receipts, these guys will add charges or short you on your change. It's happened to me at least 3 times that I know of. Staff is shady and rude as f***
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November 2022 by Seconds Nature
This was the worst customer service experience I've ever had in all of life! Who keeps your merchandise with a receipt!? Who charges you 50-75% or more for fountain drinks and ala carte items. I bought an item for a friend and we walked out holding a conversation and the cashier kept the item behind the counter. When I came back with the third time with a digital CashApp receipt, he still refused to return the purchased goods to it's rightful owner. Until the police were summoned? Thx!!
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November 2022 by Jennifer Martinez
This is literally one of the worst 7-Eleven’s I’ve been to. The employees in here are rude. The place is not that clean, and they regularly sell expired food. The soda and slurpee machines are a mess. The homeless cause huge messes in these areas and the employees literally watch them do it and say nothing, yet they follow paying customers around the store to make sure they don’t steal. Horrible location!
