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November 2023 by Shanteal M
This 7 eleven is a disgrace every time I come here to spend money the employees are telling me the restroom is out of service, after I just watched one of them enter the restroom. This has been going on for the last few months. If you are providing restroom facilities paying customers are suppose to be allowed to use them….
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November 2023 by James Medrano
No restroom so cant service the area so have to head home.No atm working either cant get cashPin pad machine very sticky and look like someone removed a skimmerLady was nice tho the only thing good at the store. Five stars for her.Management needs to step up game not just filing complaints and reading comments.
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October 2023 by Jeff
2 wrong items
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September 2023 by John G.
A better than average 7-Eleven. No cappuccino machine! If you've never had 7-Eleven cappuccino you should give it a try. No apple fritters made my panda buddy sad, but otherwise all good.
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August 2023 by Nadeem B.
Love this 7-Eleven here. The good thing is It's convenient cus it's up the street from the airport. As a regular here cus I work at the airport, I'm here 2x a week. Now the bad things, all you alcoholics out there this store don't carry liquor/alcohol period here & the parking lot is tiny and some female employees are rude as hell. I don't know if they're dealing with some personal issues or PMS symptoms but don't bring that energy to work for a customer's sake thank you!
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August 2023 by Brian McNeil (Bezaleni)
The the Cashier blocked off the Restroom with a safety cone and denied access to people who were elderly and/or disabled that had to use the bathroom due to medical conditions. The bathroom was in working order and this is unacceptable!!!
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July 2023 by johnnie hollings
I’m shocked to see all these comments about the rude staff and obviously no action taken. I had trouble swiping my card today and the cashier just stood there and didn’t offer any type of help. He didn’t even speak to me as I walked up. I then I asked for a bag after figuring out on my own I was swiping it the wrong way and he threw hands up at yelling 30 cents for the bag. I never felt so embarrassed with people looking at me with all that attention. You guys need new management and staff. Customer Service is awful never will I visit that location again.. not welcoming
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June 2023 by Alan G. Burch
Was at LAX Sepulveda 7 Eleven this morning great store great staff especially this nice! woman coffee is excellent... Good Work 7 Eleven...?
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May 2023 by scott samson
Whenever I come to LAX I would always come here and stop by. Then it changed, some of the employees were rude and loud and didn't greet you. There are some employees I really enjoy seeing.Then now I am used to always coming in to a 7-eleven because they are open. Now I come here they changed again and closes the store and refuses service and it's no longer enjoyable. Oh well, I will just go further and go to my other favorite 7-Eleven. It's out of my way, but at least my services won't be denied or the store closed and deal with rude employees. Like I did this morning at 5 am, where the employee tells you did you not understand me, we are closed goodbye. And now see a hand written sign, saying only door dash and closed. And it's sad seeing all these customers come and stop by to get stuff and see this rude employee. ?
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May 2023 by Beckett Maupin
I went here and the Sepulveda Blvd. doors were locked during business hours which I think is a fire hazard. I went to a side door in the parking lot and saw a young man laying on the concrete. His eyes were partially open and he looked dead. I relayed the two above-mentioned problems to a young, black female employee who was extremely rude, uncaring, and loudly argumentative. HORRIBLE!!!
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May 2023 by Absolutely Fabulous
I went here and the Sepulveda Blvd. doors were locked during business hours which I think is a fire hazard. I went to a side door in the parking lot and saw a young man laying on the concrete. His eyes were partially open and he looked dead. I relayed the two above-mentioned problems to a young, black female employee who was extremely rude, uncaring, and loudly argumentative. HORRIBLE!!!
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April 2023 by JESUS HERMIDA CRUZ
I have a bad moment with the employee Giovanny a person with long hair! He is a Rude and disrespectful with LGBTQ. Community. Please give them some class of customer services!! Rideshare Drivers aren’t Welcome to used Restroom. Etc. please avoid to spend your money in this Store. (7-11). Thanks
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April 2023 by ADALIT HERMIDA
The Restroom is always closed not body allow to used because for 4 is out of services. The employees Giovanny is a Rude person and he is responsible for closing the restroom services. I hope the Manager can do something!!!
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March 2023 by Cheryl Lynn
I love this 711. I go to it EVERY time I'm in Los Angeles.The employees are helpful with directions to places I want to visit. The women's bathroom has been clean every time I've used it. The sanitizer in the bathroom is a beautiful color.
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February 2023 by Brain Massage
Visited the location at around 7:45 pm 1/27 FridayThe younger black cashier girl was so rude n aggressive like she didn’t smoke her crack for a while then she just left so the other more mature woman came and helped me.If I was the owner I wouldn’t even put that girl in the position of dumping the trash.she would screw your Business!
