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May 2023 by Lani Luo
My mom and I came in on Mother’s Day and had the most unforgettable experience. The team there helped us try on some products and offered us some peppermint tea while we browsed. They were incredibly kind and thoughtful… and even surprised my mom with a Mother’s Day gift before we left! It made my mom’s day. Thank you guys so much.
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April 2023 by Cara F.
Stopped by the store today to pick up a gift. Justin was incredibly helpful and accommodating and showed me around all the products and let me try out the hand soap at the sink. Such a fun interactive store experience. I asked about their favorites and they showed me a handful of the perfumes which are really beautiful and earthy. Especially liked the Rozu which was sprayed on the gift bag. Such a nice touch. Slay. Justin's service was 10/10, very friendly and answered all my questions with grace and patience. Will definitely be back again soon based off the experience.
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February 2023 by Ashlynn Denny
Went to Aesop recently to stock and had a wonderful experience! The store is beautifully set up and Nicholas was super attentive and helpful in introducing new products. Will be coming back again!
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December 2022 by Linette H.
10/10 ! Great customer service ! They offered me some tea while I was shopping around. I'm big on comfortability and appreciated the sales person not hovering over me and let me comfortably shop.
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November 2022 by Polly Geller
Thank you, Justin &Co. for your taking me on an old story tour chez Aesop. Extraordinary products and packaging. Cheers and will be back!
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October 2022 by Amy L.
Nice smelling products, garbage service. (If someone is standing at the counter with their card out, ready to pay, maybe acknowledge them?) Never patronizing this overpriced essential oil shop again.
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September 2022 by Drew Grant
Had a wonderful, efficient visit with Justin the other day. He was super knowledgeable and addressed all my concerns.
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June 2022 by Chuck D.
I've been a fan of Aesop slightly longer than I've been a customer. One of my favorite restaurants back home in SF (Liholiho Yacht Club) and Animal here in LA use their liquid hand soaps. My first impression of them were positive. Aesthetically, the bottles were understated and modern. I liked the look immediately. Simple label, mellow color. The soap itself smelled great (it wasnt too strong, it was just right) and didnt leave a slick or sticky residue. I was a fan from the start... Fast forward a year or 2 and I saw that Aesop had a store in Century City only to be followed a few years later by one in Silver Lake. I became a fan of their classic shampoo and conditioner. Great subtle fragrance and pleasing to use. I'm a bit sensitive to overly fragrant shampoos and such, so Aesop nailed it for me with this set.... I dont get to buy it often as the price point is high at around $50 PER bottle. Each bottle is 16.9 fl oz... As much as I like it and would like to use them year round, I cant justify the cost because I shower at least twice a day. The conditioner seems to be sold out often so I was glad that they had some at the Silver Lake store. The young lady who helped me was nice and informative. She told me that they are working on a couple of different hair conditioner formulas so I will see how that is the next time I'm all out of the good stuff. Street parking only... Great looking store. More on the simple use of woods look rather than the concrete look that Century City has.
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March 2022 by Earl Cox
Staff is extremely friendly and educated. I felt really at ease asking questions, and I was able to obtain a solution for my dry skin!
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November 2021 by Diego Lopez
(Translated by Google) It's okay(Original)Esta bien
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September 2021 by Hellie N.
This is for the service of the silverlake aesop store only. I've been a Aesop customer for years and thoroughly enjoyed their products. The Silverlake location is one of the physical locations I've visited over the years. However, the service was really lacking during my visit. I walked in with the intention of replenishing a number of my regularly used products and voiced the reason for my visit to the sales associate. She indicated that the first item I asked for wasn't available and did not bother to assist in any other way. She did not try to see if it would be available in another location and generally had the "can't be bothered" attitude. Very disappointed with this store.
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August 2021 by Sophia S.
lovely time at aesop today! staff were very kind and informative about the products. so excited to start using our hand lotions!
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March 2021 by Shelby Grochowski
Love this shop.
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March 2021 by Diamond King
This beauty supply store has all of your needs to keep you look in smooth and feeling good. All of their products are of excellent quality and I really do love their hair conditioners. The hand lotion and body lotions are also superb. They only let one customer in at this moment because of the pandemic.
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March 2020 by Scott Martin
Been coming here for months and show up today to it being closed. So will they give me free shipping?