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January 2024 by SoulScribe C.
This review is for one dude - Monty! I called to see if they carried a product, and the man HIMSELF went to check to see if they did. He returned to the phone and said they had both! He personally checked! He then set them aside at the Courtesy Counter for me to pick up. Awesome! And in a time where the norm in customer service is to say, "It's not my job," Monty refused to be the example! Great work, Monty!
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January 2024 by Mike Bova
Very nice cashiers and long aisles
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December 2023 by Calvin N.
Customer Service is still pretty horrible. I self checkout to avoid the unhappy employees, but there are usually never any bags around for me to use. I have to wander around the front area looking under their cashwraps for bags myself. Seems like the store rating went even lower since my last review.
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November 2023 by Camille A.
I wanted to give a shout out to Ruby in the bakery. I needed an instacart cookie cake order at 7am and she was so helpful. She worked with me to figure out a solution, was kind of the phone and I got my order perfectly. Was so happy. Thanks Ruby!!
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November 2023 by Mark S.
This is my neighborhood store where lots of the checkers are my friends and neighbors. I was SO disappointed to see Chix filet sauces on your shelves. Imagine blissfully shopping in your usual grocery store to find Chix filets brand of gay hating and homophobia right at eye level across from the produce dept. I urge you not to support the Cathay family and their long history of hate. And stop stocking these products.
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November 2023 by Anna L.
This review is for the SUSHI counter. What ever you do as a business, never get ride of the skilled and sweet SUSHI CHEF! I bet no where in this city can you get this delicious resturant-style Sushi for that price. Give her a raise too!
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October 2023 by Precious C.
The worst experience the guy working the self checkout was so unbelievably rude and acted like we were stealing. He made it so uncomfortable. He was older man with glasses and sorta bald or balding. I will never return here cause this man was so overbearing and made me feel so uncomfortable.
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October 2023 by Jim S.
Ive been coming to this store for a decade and have mostly always enjoyed the experience. One thing I ALWAYS buy are the different types of organic burritos. I make special trips to the store to try to find them because THEY ARE ALWAYS SOLD OUT or at least not stocked properly. When I find them stocked I usually buy boxes (not SINGLES) of them to stock up myself. Imagine my surprise and huge disappointment to find out they are on clearance and are not going to be carried anymore. WHY? They sell like hotcakes if you would only keep them stocked. Since they are not going to carry them any more I NO LONGER have a reason to shop there. I can buy ALL MY OTHER GROCERIES SOMEWHERE ELSE. Yes I do use the Albertsons app and it does save me money but it also almost ALWAYS screws up and I have to look over my receipt BEFORE leaving to store to figure out the discounts it forgot to included and get my refund. A HUGE Pain in the butt. Crappy partially working APP, no longer selling the ONE TYPE OF ITEM I BUY more then any other = ME NO LONGER A CUSTOMER!
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September 2023 by Phillip Hahn
I just called this store and asked a woman if Albertsons carry Opus One wine. She said she would check and put me on hold. I waited for 21 minutes but she never picked up the phone.
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August 2023 by Carmen Carmen
Good overall grocery store which has certain items and brands that its sister store Vons does not. Street level parking lot out front, and the surrounding area is generally nice.
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August 2023 by Robert Cox
OMG, the best gluten free selection! Helpful, friendly staff. Awesome!
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July 2023 by Slater F.
The actual store employees are great, but there must be a serious problem with management because the lines are absurdly long and inefficient. It feels like you're at the DMV. The self-checkouts are usually only working at 60% (there is ALWAYS one down). The place could even be more profitable, but there is a clear lack of management. I go here because of convenience, but I would pay more to go with a place with shorter lines. Come on Albertsons--you guys have the power and the money--just get it together. Albertsons, if you respond to this note, don't apolgize. Give us solutions--give us a plan. Spend some of that profit and improve your service.
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July 2023 by Wendy M.
Honestly I'm not a main stream grocery store shopper kind of gal. But when nearby I stop here for certain items like organic dark greens and kombucha. Usually a number of price tags do not go with the item on shelf and sometimes hard to find someone to help. Today, a Saturday even, the team member in Produce was super helpful! They don't always have organic collard greens and it's hard to find super fresh bright green collards but so far these have been pretty good. Small section of organic bunches of collards, chard, dandelion, beets, carrots, etc. The store is always clean. Some customers are just rude and drop produce on the ground and leave it there. They have 4 self checkouts if you don't want to wait in line for a cashier. A team member is there to help if needed. Haven't encountered a rude employee yet, everyone so far has been helpful. Can't say anything about the rest of the store as I really just buy specific items in Produce. Located across Hillhurst from Lassens this parking lot is shared with Coffee Bean and a restaurant , I've always been able to find parking even on weekends. You may have to drive around the lot but you'll find one. Sadly as with every where else it seems some lazy, selfish people without handicapped designation park in the handicap spots. There are a few shaded parking spots if you can score that on a hot summer day. They also have a (Primo) (filtered) water unit outside the entrance on the right. I've never used it but I have seen people use it here and there.
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July 2023 by Carlos Garcia
I prefer food for less but there is no more in my area I have to go to LA or Boyle Heights that's okay
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July 2023 by lani taliaferro
Place. Was clean , produce lovely, and the help wonderfulJust wish they had seats outside