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January 2024 by Patrick Benefield
Awesome service
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September 2022 by Ronald Dergrigorian
Great and truly honest body shop.
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February 2022 by Tara Dergrigorian
Brought my car here for 2 different repairs and had great service and customer care. Repairs were done in a timely manner and good communication with the staff. Highly recommended!
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July 2021 by Kevin S.
Ruben the owner was great. He gave me a good deal. He was honest, straightforward and fixed my car fantastically. I'll definitely come back next time!
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June 2021 by Ashley S.
Very quick response and very friendly staff. Everyone was super nice and welcoming. My car was fixed really quickly and it honestly looked like nothing ever happened which was amazing, looked brand new! Definitely recommending them to everyone I know.
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June 2021 by Tyler B.
I couldn't possibly recommend a small business in Los Angeles more than heading over to Rooben over at American Eagle if you've had the unfortunate experience of your car getting banged up. They are affordable, fast, and will crush it on the quality of work. Wait a minute... maybe that was a bad choice of words. They'll smash it. Dang it. You know what I mean. Their work is top notch. If a fully, brand new parts repair is out of your budget Rooben will do things like source a used bumper to try and get things closer to your ball park. Truly the sweetest man who cares about people and providing satisfying results. When I said I couldn't possibly recommend a business more I wasn't talking just about auto body repair. This business is as solid as they come for any service. I've referred anyone in know who has had a fender bender or embarrassingly backed into a pole. Whatever. Everyone I've pointed in the direction of Rooben has come away not just pleased but stoked. Please heed this review if you're second guessing which shop to go to on the block (there are a bunch right there on fountain). Rooben is the best one. I stand behind that with a literal pledge of allegiance. I've used American Eagle for every dent and bump for years several times and always have left happy That being said, I should probably work on driving more carefully.
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April 2021 by Leland F.
Wonderful service at an incredible price. Rooben got the job done on TWO damaged cars faster, more affordably, and with way less hassle than any other auto shop I've ever been to. They were extremely considerate and made me feel way less stressed about getting repairs. And I cannot overstate that the price was really great -- the lowest of the FOUR other places we got evaluated by first. A legit gem of a place, and one that made a miserable situation 110% easier to deal with.
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March 2021 by Jed H.
Legendary management and service. I was dealing with the insurance agency from hell (Kemper) who were lowballing me on a payout- quoting $88 for parts and labor to replace a side mirror and insisting on aftermarket parts (prone to breaking, dangerous glare, etc.) I got quotes from 5 shops and all were between $350-$500. Reuben quickly handled all the repairs, got OEM parts, and got them to pay a fair price. His communication and energy was great in a frustrating situation. 5+ starts for Reuben and his crew, 0 for Kemper.
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December 2020 by Cameron
Friendly, honest, and fast. Visited American Eagle Auto Body & Paint to repair a small dent in our front fender--required more work than simply heating the material and I was both pleased with the customer service and finished product. Thank you very much!
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September 2020 by Ruth Greene
Wonderful service and body work . Very professional and customer-service oriented. They're honest too- I was talked out of doing some work that wasn't necessary
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September 2020 by Elsa Richardson
I will continue to give them my future business (hopefully not any time soon) and will recommend them to all my family and friends.
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June 2020 by Mason White
I've been going to American Eagle for the last couple years and they always take care of me no matter what the issue. I highly recommend using them, you won't be disappointed.
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April 2020 by Rachel W.
My car battery had been stolen, and the AAA technician who replaced it recommended that I get the hood fixed and a lock installed asap. Initially I took my car to Pep Boys (across the street from AE and who are also the BEST), but because I mistakenly thought the hood needed body work, Pep Boys referred me to American Eagle. Rooben and his staff were wonderful, quickly ordering a replacement part needed to close my hood and allowing me to keep my car in their garage overnight to keep the new battery safe until the part came in. So grateful! They fixed the hood (better than before) and worked with me on additional and very creative safety measures to prevent the future theft of my battery. Loved them!!! And this exceptional service was all during shelter-at-home practices, so I am extra appreciative and impressed.
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March 2020 by Aroutin H.
Over the years, Rooben and his team have fixed my vehicle, as well as my aunt's vehicle. Both of us were extremely happy about the service as well as the end product. Also, it is important to note that his office is literally cleaner than many dentists' offices. You don't see that very often. Thank you Rooben.
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January 2020 by Jonathan C.
We needed to get the bumper and taillight repaired on our van, but could not have the van out of commission for an extended period of time. I went all around town getting quotes for the work and everyone said the same thing: "It'll be expensive and will take about two weeks to complete the repair". American Eagle Auto Body & Paint was actually recommended by another repair shop (they have to be good if a competitor recommends them). I stopped by and spoke with Rooben and he explained to me that he could order the parts and paint the new bumper all without keeping our van. His quote was also INCREDIBLY competitive. Rooben lived up to his promise and it only took about 30 total minutes to attach the new bumper and taillight. I cannot recommend Rooben and the staff at American Eagle Auto Body enough. I will be bringing all my body work here for the foreseeable future.
