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February 2024 by Michelle
Walked in planning to get a new phone, and was put off when the employees looked up as I entered, but no one said a thing. Two employees were helping people, so that I can kind of understand (even still, no "we'll be with you in a minute" or anything was surprising), but the silence from the rest of them didn't make any sense. I looked at the phone I was intending to buy for a few minutes, hoping someone would eventually come over and acknowledge me, but it never happened. I left after about 5 minutes without saying anything and went to the store location on Centinela instead. I was greeted immediately there and there was no wait. I have my new phone and am very happy with it so far. This location on Sepulveda is closest to me, but I won't be giving them another chance to treat me like that. Please don't get me wrong, I'm not expecting a red carpet or anything, but not even a hello is disappointing. I highly suggest people try the Centinela location instead.
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December 2023 by Михаил Михайлов
I came to ask for help setting up my application, I don’t speak English well, the girl worker refused to help me communicate with 611. The problem is not solved.. 11.09.2023 01:10
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December 2023 by T. R. S.
Unfortunately, one star is one star too much!!!Before I came to the store from the terminal (LAX), I called and asked about the specific product. The person answering the phones said yes this is the store you’re looking for and yes, we do have that. Once in the store, they try to sell a plan that I didn’t ask for.Horrible customer service, and lying staff up for cheap business!
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November 2023 by Mihai Lupu
Excellent work, great input from the staff, fastest service delivery. Thanks
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November 2023 by thor jonsson
Amazing!
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October 2023 by Abdulaziz Almayouf
Excellent service, especially the Indian at the receptionI took an open internet SIM card for a month for $56It only took me 10 minutes. Ground parking is available on the street, which is next to the airport
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September 2023 by Thue Barfod
Fantastic and straight forward service.Got the local SIM card I needed in less than five minutes.
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September 2023 by Alan G. Burch
Good service here never to busy obscured location...?
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July 2023 by Ann Blevins
Rizwanul & his immediate colleague assisted me in finding the best product for my needs! I always visit the AT&T store on the corner of SEPULVEDA and West Parkway near LAX. Their customer service is OUTSTANDING! Thank you!
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July 2023 by Vanessa Hermosa
Benji was amazing! He was super thorough, friendly, and knowledgeable. Thanks for helping us today!
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June 2023 by Vanessa H.
Benji was amazing! He was super thorough, friendly, and knowledgeable. Thanks for helping us today!
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June 2023 by Matthew L.
Beware of this store. They have no clue what they are doing. Store needs to be shut down immediately. From sales to simple trade ins they are literally incompetent.
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May 2023 by Adoniz Torres
Came in looking to add a new line and get a new phone. Manny greeted me within seconds and had me out of there with a brand new s23U in less than 10 mins. Awesome interaction, will definitely be back.
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May 2023 by Katrina W
Very spacious, super friendly and knowledgable staff. Dorian helped me in less than 10min, give him a raise.
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April 2023 by June Carpenter
Manny and Jessica where amazing! We love the new staff and the store looks amazing
