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November 2023 by Teeba A.
Amazing body shop, great costumer service, the people there are very caring and friendly. Professionally done my car looks brand new and was finished much faster than expected.
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October 2023 by Chen Lei
Rabi patiently helped me with my accident and get my car towed safely. He came to the shop on a Saturday to take care of me, he showed tremendous integrity and professionalism
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September 2023 by Ru Tucker
Man let me tell u I wouldn’t recommend any other place for collision repairs but this place from day 1 they took care of me kept me updated on my vehicle and had my truck back looking new if I could give them 10 stars I would. They definitely have a customer for life
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July 2023 by Pete G.
The five star reviews for this crook are all a joke... a joke on you if you believe them. This guy is in business to rip you off, not help or repair anything. covid must have drained his bank account, because he is desperate. He has been running a scam with tow truck drivers for years. He bribes drivers to bring AAA customers to his shop after an accident and then impounds the car demaning over $600 for a AAA tow (AAA tows are free within 7 miles - as was mine). Then he charges $250 a day for "storage". My car sat on the street - what storage? It would have been cheaper to park it illegally and collect parking tickets @ $70 per day.... Repairs? LOL, LOL, LOL, LOL..... another joke. I had some bent side panels from a fender bender... this bozo doesn't even do this type of work. What a joke. Go there at your own peril..... and peril it will be.
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June 2023 by Mort D.
A pothole flattened my tire and messed up the suspension. Triple AAA towed the car to Autopro. $2000 to fix? Well, that was the beginning of my troubles with Robbi. Do not even think of going here. I'm not one to write reviews so this is new to me. I read some of the other reviews and am confused - both as to why they would laud this thief and why would someone bring their car(s) from places like San Fran or Austin Tx to some back alley shop in LA...? Of course I finally realized those reviews are fake and this Robbi guy probably paid someone to post a bunch of fake reviews to counter all the bad reviews he is piling up. AVOID.
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May 2023 by Angelina A.
When I first found this location it was due to an insurance claim and they accepted the coverage for my maintenance on my 2008 Ford one f150. My transmission gave out I had a maintenance warranty coverage and Robbie told me everything would be okay I left the car over the weekend and when I got it back the liner to the back of my truck was missing and my car was covered in immense dirt in dust. I drove the car for about 45 minutes the amount it took me to get home. right before I turned the corner to get to my house the car started squawking, once I entered my home I called the auto shop they told me the mechanic left for the day and to call tomorrow morning when I spoke to Robbie. The next day I called no one answered the phone so I drove over there told him my transmission was experiencing the same issues he wanted to charge me a service fee for looking at the truck this place is nothing but a crook all they did was put a quick fix on the previous transmission and they kept the new transmission to the insurance claim when I took it to another mechanic they found out that the serial numbers were the same as the previous one.
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March 2023 by Mark Houck
This place is the best, and this review is WAY overdue.I've brought all my vehicles here for more than 10 years and I can't imagine going anywhere else. They have done everything from routine preventative care to rebuilds, windows, door locksand catalytic converter replacement under insurance (twice). Everything has been top notch every time.AutoPro is "Old School" in all the best ways; they are professional and friendly, reasonable in their pricing, up front and most of all, honest. They shoot straight whether news is good or not so good and that's a huge comfort when you need help.In LA, our cars are integral to everything we do from getting to work, picking up the family at LAX or taking that loooooong overdue vacation up the coast. We are a city on the move and that usually means our cars and trucks.Bottom line, if your car needs to get YOU somewhere get your car here first.Thanks to all the great people at AutoPro. I know I can rely on you.Services: Electrical
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March 2023 by Mark H.
This place is the best, and this review is WAY overdue. I've brought all my vehicles here for more than 10 years and I can't imagine going anywhere else. They have done everything from routine preventative care to rebuilds, windows, door locks and catalytic converter replacement under insurance (twice). Everything has been top notch every time. AutoPro is "Old School" in all the best ways; they are professional and friendly, reasonable in their pricing, up front and most of all, honest. They shoot straight whether news is good or not so good and that's a huge comfort when you need help. In LA, our cars are integral to everything we do from getting to work, picking up the family at LAX or taking that loooooong overdue vacation up the coast. We are a city on the move and that usually means our cars and trucks. Bottom line, if your car needs to get YOU somewhere get your car here first. Thanks to all the great people at AutoPro. I know I can rely on you.
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November 2022 by Madeleine Dorst
My car broke down on the side of the highway at night, and I had my car towed here. I had never been here before, but it was the closest shop to my home. When me and the tow truck arrived, there it seemed like there was nowhere to put the car, so I thought we would have to store it somewhere else. But then the owner, Rahbi, happened to still be there. He came out and graciously allowed us to leave the car behind the shop. It was such an enormous relief! The next day he was able to look at the car and give me a clear diagnosis on the issue. Even though I ended up having to the take the car to another shop due to a preexisting warranty, I was so impressed and appreciative of the amazing help and service Rahbi gave me. I was stressed and anxious about the situation, but he was incredibly patient, transparent, responsive, and helpful, which helped put me at ease. Thank you so much AutoPro!
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October 2022 by Diane Chen
Robbi and team did an excellent job on my BMW X3 after the accident. The muffler and rear bumper were replaced like new. When we picked up our car, I was concerned about the noise it made when I braked. Robbi went in the car and self checked to make sure everything is functioning properly. He went extra miles for best customer service. We are gratefully appreciate their service.Services: Auto body & trim repair
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October 2022 by Martin G.
Good work , fast and easy. My car got fixed in about 2/3 weeks and it looked brand new again
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July 2022 by Tucker C.
I don't really leave reviews but this place was dogsh*t Worst shop, run by an a**hole who speaks down to you if you call him on absurdly overcharging for parts and labor. I wouldn't send someone I hate to this shop. Literally wanted double the price from any other shop. Wouldn't provide an itemized breakdown of the cost, so when I asked how much the part was they said $280...for a $85-$110 part...that's the retail cost so they probably get it cheaper. Not to mention that leaves the labor cost at $300+ for MAYBE an hour job. I only came here because AAA said I would save money, but they just hustle you with a "10% discount" (maxes out at $50) which I had to fight them for then charge you out the a** & when confronted essentially insulted me & said he can charge what he wants. I'm surprised I kept my cool...it was ridiculous. Don't come here
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May 2022 by Kristie M.
I came here because I got into an accident and needed mechanical and body work. The repairs did take sometime due to waiting on parts to come in. But once the parts where delivered they did both mechanical and body work on my car. It runs perfect and looks and drives brand new. The best part was they cleaned and detailed my car which I wasn't expecting and it was a nice surprise. Thank you!
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April 2022 by A.J. Horne
I worked directly with the owner, Rabih. I dropped off my car for repair to my driver's side quarter panel, which needed replaced. I received my car back 2 weeks later and I'm very happy with the quality of the repair. I reported my sunglasses missing to Rabih and he provided me with the cash to replace my sunglasses. I understand the difficult nature of the situation being that it's his team's word against my own, and I am grateful that he did right by me to cover the expense of replacing my sunglasses. I do think the customer experience could be improved. For example, I turned in my car with some engine oil leaked on the front, which he mentioned would be wiped away when I received it back, but it wasn't. Also, an employee laundry bag consisting of their workware was left in my backseat. Very minor things that didn't detract at all from the quality of the repair, but did lessen how I felt as a customer. Overall I'm grateful for Rabih's customer centricity in replacing my sunglasses, and deeper attention to those small items can greatly improve the overall customer experience.Service: Auto body & trim repair
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February 2022 by Teresa Lee
So my son had an accident and Triple AAA suggested this repair shop. The. Communication between myself, my son and Robbie was great! Robbie and his team did an amazing job restoring the car back prior to accident. Robbie was honest and straight with us. We had a mechanical issue with another of our arms cars and my son stated he only wanted Robbie taking care of our classic hereon out and Robbie didn’t disappoint. He has taken care of our classic twice now, the second being we thought it needed a new alternator or possibly something more expensive…it just needed a battery charge and a reminder to run it at least once a week…charge? Free with great advice! Thanks Robbie…you’re our new mechanic…you’re the best!Services: Battery
