-
March 2024 by Natalya Chandre
Picking up the vehicle in LA was easy. Staff was pleasant, polite, professional and friendly.Drop off in Las Vegas was horrendous. Staff was not friendly. Directions and signs were nonexistant. Markings were barely visible- we had to guess where they were. Avis signs were covered by other vehicles.
-
March 2024 by Acasa Acasa
one worker and there were 10 of us....avoid this location....I waited an hour...
-
March 2024 by Nibs Stone
Best experience ever! This location Beats every other car rental spot! Great vibes. 100 out of 10.
-
March 2024 by Ansh Jain
Have been renting with them for 3-4 months now. This particular branch has exceptional service. They have always outperformed.
-
February 2024 by Derek K.
Got a rental at the location on Wilshire Blvd. The man at the desk was pleasant and professional. There was no hassle. The prices were reasonable at the very least. I received a call on the return day to see if I wanted an extension. My deposit was returned quickly. Will definitely use them again if needed.
-
February 2024 by 홍석화
not even worth a star.(돈 더 결제하게 하는 사기꾼 입니다.)This center staff is a scammer.The staff took advantage of our poor English and charged us an extra fee with about $30 of unnecessary options.And the explanation was also not friendly.for example, they didn't even check the $250 that was paid and the information of the vehicle at the time of payment.Really not recommended.Use here if you are ready to pay more then reserved.
-
July 2023 by Andrew Arellano
Loved the team, Tes and Ryan made the process so smooth and easy. My first time renting a car and I will definitely be back again. Thank you guys for everything, the Mazda was great!
-
May 2023 by k nielsen
All employees I encountered, only caught Badraas name, were especially kind and efficient, will definitely rent from them again. They were very patient with other customers as well. Car was clean and process was smooth.
-
May 2023 by Sarah Sochayseng
Look for another car rental place. Just got a call from them notifying me that they don't have a car for me - 3 days before my trip! This was on a reservation that I made more than a month ago. That's why you call them reservations, so they can prepare for it and have your car ready by then. But, I guess they're not aware of that concept. They can only give me a car if I agree to rent it for 3 more extra days than what I originally booked. I gave them a flat NO. So, they can give me a car but they want me to keep it longer and pay extra? What. A. Joke.
-
April 2023 by Aiste Ais
Avoid at all cost. The guy working here would NOT honor my discount code. Applied a penalty. Had to call customer service who sorted it in under 2 minutes and I got my money back but avoid the guy working here!!! Probably paid commision for every penalty he applies, circus.Overall I had a positive experience with Avis as a company and left a good review for the guy in San Diego who I picked the car from. However this guy tried to scam me out of my money!!!
-
February 2023 by Alex Kim
Had a great experience here. I interacted with 3 staff members (one during check-in on 1/7/23, the lot attendants on 1/7 and 1/14/23, and another during check-out on 1/14/23--wish I got their names). They're all very friendly, efficient, and reliable. Car was clean and great to drive. I'll definitely be returning.
-
February 2023 by Thiago N
Very helpful, kind and friendly staff. Car variety is great so as cleaness
-
January 2023 by Tom R.
Intended to write this a few weeks ago, however, everything about my rental experience was positive. I was the only one in line which for the Holiday season was great! I was pleased with the rate and the great customer service. I called a few times with questions before I made my reservation and each question was answered with courtesy. Even better customer service when I came in and when I returned the car! So pleased that in fact I just made another reservation!
-
December 2022 by Teffani V.
I will never ever book here again!!!First, the person in the counter (which i forgot to get his name) is not friendly at all. So, when i returned the car its not that dirty there was just debri of little sand or what not on the floor which is normal. We threw all the garbage which what we always do. Returned the vehicle In a good condition. But, when received the final charge, they charged me $75 for just vacuuming! And this is the first time i ever encounter a rental car that they require client to return the car polish!!!!
-
December 2022 by Andrew Yin
Rented a car for 2 days in April 2022. Really impressed by this particular car rental location. The location is convenient, the service was fast and friendly, the agent offered us a free upgrade to a Camaro as we were first-time users of Avis (the car was in great condition and was a thrill to drive), and allowed us to do after-hours return at no extra charge. Other car rental locations should look up to how this location treats its customers.
