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December 2022 by Maurice van der Meijs
Cool retailer with a fine selection of premium Nike products. Go here for good advise and cool local events with the community.
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December 2022 by Brian Byrom
Online order arrived horribly, ridiculously damaged. The box was fine so the damage was not due to the shipping company, there was just no packaging inside.Sent them pictures, requested a return, and they basically said they don't care and refuse to replace the items.I highly recommend ordering whatever you are looking for from someone else if you want it to arrive intact.
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December 2022 by Bossy Chic
Love this store, the selection is beautiful. Unfortunately the customer service is not what I expected which sucks because I truly love the company. I think they should carefully select who works at their store because it could jeopardize sales and conversion. My husband and I were so excited but the worker was rude and I had to write a review because she left us with a bad energy- thinking about our experience even hours after leaving. The worker had blonde hair and short of Latina descent - I would describe her as grumpy, rude and not amicable at all. I truly wish to come back but I’ll shop online for now because my energy is everything to me. Please relay this to the worker I truly feel she has to be talked to.Pros! Great selection of shoes/ companyCons! Young environment which could be great but immature behavior in this areaIn addition came to the store it had a sign that it would be closed til 130 came back and the store was completely closed and before hand when I first came the employees inside had no respect to even come to the door and at least say why?
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October 2022 by Vee Gon
Love this store, the selection is beautiful. Unfortunately the customer service is not what I expected which sucks because I truly love the company. I think they should carefully select who works at their store because it could jeopardize sales and conversion. My husband and I were so excited but the worker was rude and I had to write a review because she left us with a bad energy- thinking about our experience even hours after leaving. The worker had blonde hair and short of Latina descent - I would describe her as grumpy, rude and not amicable at all. I truly wish to come back but I’ll shop online for now because my energy is everything to me. Please relay this to the worker I truly feel she has to be talked to.Pros! Great selection of shoes/ companyCons! Young environment which could be great but immature behavior in this area
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August 2022 by Kevin Genido
Bought 2 pairs of Yeezys. I know you can’t try them on but the staff person didn’t double check the shoes, nor did they let me check. When I got home, one pair I bought in size 13 had no right shoe insole in it. Called back, manager dodged me and they told me they can’t do an exchange, return or even credit for other product. Ridiculous for a store like this
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March 2022 by Avedon Arcade
Lots of awesome high end kicks, apparel and collectibles. I’m mostly interested in the latter and they had plenty on display. Most of it was limited to Medicom bearbrick stuff but there were some stand out pieces I never saw before.
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September 2021 by Woody Hamburgeson
Ordered these from bait of California since I couldn’t find them in nyc…took about a week to come in…worth the wait!
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August 2021 by tony Hernandez
Good I was able to get my initial D shoes and skateboard deck.??
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April 2021 by Benjamin H.
Worst service ever. This place is wack. Both sales people on the floor were rude, but especially one of them. Was trying a shirt on and she made some comment like "looks just like the shirt you have on now". Can't explain it all here, but the only reason I didn't loose it on these horrible sales associates is because they carry BBC. I know now I'll never go there again, but these people don't deserve your money. I also sat in a chair that I planned to buy and they were super rude and said I couldn't sit in the chair that was for sale. I also would have dropped a grand on clothing. Dropped everything a left with $5500 worth of gold on smiling.
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February 2021 by Lora Evans
Just got the most perfectly fitting shoes here. And that despite the fact that my feet are apparently made for anything but running. Telling them that your feet are problematic will give you the attention of the veteran (30+ years of experience)... Let's hope I don't have to make use of their return policy...
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February 2021 by Evelyn Allen
This is the best shoe store I have ever been in. First they have you step on a machine that analyzes your feet and from there they will recommend the types of shoes suitable for you.
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February 2021 by Anne Jones
Amazing customer service. Was in an out within 30 minutes. Staff was friendly and knowledgeable.
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February 2021 by Lucas Jack
They are very attentive and always want to help with great attitude. I will always recommend this store.
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January 2021 by Wilma Ross
Anyhow, earlier this month FBBC Burbank had an event here and my coaches recommended if you never had been fitted for shoes before to go check it out. I have heard of this place before and I thought hey why not.
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January 2021 by Manny T.
My first time at the store and all I can say is i loved how the store was set up, the staff was super friendly and helpful. The manager Chris was a super nice dude and answered any and every question I had. I loved this store and will definitely come back.
