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April 2024 by Arvin P.
I contacted MIR for a consultation to upgrade a conference room. Had a budget of 50K and MIR was my first choice of vendors for the job. Communication was great at first, but was very difficult just trying to get someone to visit onsite to evaluate my current setup and create a proposal. A technician visited the site, took about five minutes to look around my conference room, and told me they'd send me a quote. I never received a quote. Got a follow up call a couple of weeks after the onsite visit, was asked a question about my current setup, and never heard from them again. Everytime I would call to get an update, I felt like I was being rushed off the call. I ended up awarding the project to another vendor after giving up on call backs lack of communication. I'm sure these guys do great work, but for some reason weren't really interested in doing business with me.
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January 2024 by Alexandra R.
honestly i can't speak highly enough about MIR Audio Video. everything from their response time, incredible knowledge, respect, and their understanding to the situation. we were SO stressed out at our church with the LED screens not working right before a huge event and the staff here at MIR Audio Video did not disappoint. they got the job done and made sure to help me on things i didn't understand. Roy and his staff are truly a great team, special shout out to Carlos, he's truly the best. these people value your time and understand the importance of finishing the job. i will only ever use this company, and i recommend you do the same (:
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January 2024 by Richard O.
I was planning on going to Thailand in March of this year, but I decided to buy a tv instead. I bought my last 2 tv's from Amazon, with my most recent tv in 2016. My current tv is the Samsung KS8000 which is a 65 inch. I was thinking getting an OLED this time but Amazon has the Sony A95L the 77 inch version at $200 above retail price. Best Buy is currently sold out of the Sony A95L. I called MIR Audio, and they said they had the Sony A95L, the 77 inch version, available, plus they're willing to take my old tv at no added cost. Best Buy and Amazon would've forced me to pay a recycler to take in my old TV. Plus the sound systems MIR Audio has are remarkable. I only use my tv for college football/NFL games and my Playstation. I don't really watch tv shows, occassionally I watch movies, but I'll use my new TV for videogames and watching football. This year, I will go to Las Vegas for vacation, because it's way cheaper than going to Thailand.
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March 2023 by John nogawski
Love MIR Audio Video. They are smart, creative and efficient. I had soured on the whole home system until MIR stepped in to bring my system together. The system has never worked better, what a pleasure!!
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March 2023 by Judi T.
After several years of trying to make our old home "automation" system work and having several companies come and give us quotes to update our systems, my husband found Mir AV. Thank goodness!!! They are not cheap but they provided a great system that has now been working well for us for a month or so that was a LOT less than some of quotes we got from other companies. They responded to our inquiry immediately and got to work and completed the first stage in about one week even though it was the new year. We were so happy with their suggestions and work that we decided to do a few more add-ons that we had been hesitant to do and it all links in to the same common system now. We can finally use everything like we are supposed to (music, AV system, lights, shades, HVAC, security etc.) They even got my electric door lock that no fewer than 4 "professionals" had promised and never completed (the door is custom built and has some unusual features apparently). The installation and work was very professional and the teams all dependable. They left our house clean and the AV rack looks pristine now! I waited to write this review until I had time to see that things would work. As a follow up, I realized a few weeks after they finished that my guest wifi wasn't set up. I called and they took care of it remotely within a few hours! There are no guarantees when it comes to home repairs but we will recommend this company to anyone who needs their expertise!
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October 2022 by Leo C.
We had a great experience with MIR Audio Video, with our initial contact with Roy and Karin, they help put our mind at ease. Technicians Alex and Joshuia mounted our Sony Bravia 65 inch, with meticulous measurements and detailed programing into our existing Control4 platform with the Alexia voice control. Our overall experience was excellent, we will be in touch for our next future project. Thank you Roy and Karin.
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September 2022 by Bruce Gilbert
It's hard to find a company that can handle fiber optic internet, installation of a mesh wifi network, stereo audio in multiple zones, 4K and 2K TV and streaming video in multiple rooms, and the skills to bring it all together with universal remotes that can control all of it in any zone. The universal controls sit as an App on your iPhone/iPad, or, if you prefer, a handheld remote. It all takes a bit to get used to operating but it all works. And the power of the Control 4 system at the heart of my installationwill allow for expansion of many smart home services like lighting, shades, security, AC/Heating, etc. This part is equally important. They have a physical showroom and office. They are headquartered in a physical space on the Westside. And they've been there for a long time. There are other companies that do this type of integrated work, but try to find them when they don't show up, or get them to call you back. Their "office" doesn't really exist. It's in the head guy's back pocket and if he is actually working a job, just try to reach them or get him to quickly return your call. I recommend Roy, Jesse, and the whole team that worked on my project.
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August 2022 by Hand-Wøund Man
Don’t waste your time with MIR.I stopped by their Westwood store front on a Friday and spoke to Roy, he asked I fill out a paper with my contact information and would call me the following Tuesday to set up a time to come by. When I didn’t hear from them I called the office on Friday, Roy apologized and sent two people over the same day to look at the project, they said I would have a quote in the next couple days which never happen.It makes no sense why a company would waste a potential customers time as well as theirs.
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May 2022 by Linn P.
Had a 83" LG G2 installed in the living room and my old 65" LG c6p in the bedroom. The installers were very friendly and prompt with their work. Very fun to have guys who share the same passion as you and are engaging to talk to as they install. Roy Ziv is so professional and helpful with my request and helped me get a avm90 and a great deal on the 83" LG G2. Would definitely suggest people around the LA area to take a look into this store for their audio and video needs. Their professionalism and follow up to ensure great customer service is top notch.
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March 2022 by Gabby Kauffman
MIR is the best! I called and spoke with Roy, I told him I needed help with a tv as well as internet routers. No problem I was told! He instantly sent someone out to me. The guys that came out were super nice. Amazing, fast, reliable and clean. Highly recommend MIR for all your audio video needs!
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February 2022 by Vinny M.
I wanted to thank Mir audio & Video for an amazing experience. I just purchased the brand new Samsung 98" QLED from them and they delivered on every promise. The product came in early and the guys who came out and delivered the product were beyond kind and courteous. I would recommend Mir Audio to anyone. Last but certainly not least was just how competitive they were. I talked with a few people who said they were priced the best, however in the end Mir was the best. Thanks so much for everything.
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October 2021 by Brian Ross
Roy and the MIR Audio staff are the most helpful and responsive audiovisual / IT systems team I've ever worked with. We had an outdated, rickety system in our home, and within days they came in and retooled, cleaned everything up, and got things working beautifully, plus they helped us finally achieve super WiFI coverage throughout our home. They even dropped everything to install a Ring doorbell for us while they were here, at our last minute request. I would recommend MIR Audio in a heartbeat.
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October 2021 by Shahram
Very rude and unprofessional. The owner is very arrogant and tries to not give you straight answers just so he can be shady later with the pricings. Basicly same prices as Best Buy or Video Audio center without the professionalism and manners. Cut yourself the headache and time and go straight to the other two who are honest and cut u a deal and are very professional with a customer who is about to drop four digits on a Oled 83 inch TV!
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October 2021 by Brian R.
Roy and the MIR Audio staff are incredibly helpful and responsive. The best audiovisual / IT systems team I've ever worked with. We had an outdated, rickety system in our home, and within days they came in and retooled, cleaned everything up, and got things working beautifully, plus they helped us finally achieve super WiFI coverage throughout our home. They even dropped everything to install a Ring doorbell for us while they were here, at our last minute request. I would recommend MIR Audio in a heartbeat.
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August 2021 by Adam Rothman
MIR is a true family business, run by some of the nicest people you'll ever meet. Roy and the rest of the team are knowledgeable, kind, and super helpful! The were able to help me get access to inventory that was sold out everywhere else and at a great price. Their installers are careful and professional, and did an excellent job mounting the TV I bought. Now that I know about MIR I won't be buying AV equipment anywhere else!
