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January 2024 by Juan Ixcol
What about me
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December 2023 by Azatbek Arystan
less people than others
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December 2023 by Elvira M.
Horrendous service ever! Bank manager does not know how to time manage a bank! Insufficient number of bank tellers to accommodate the influx of customers during peak hours. Her explanation as to why is lame. Didn't even know how many bank tellers there were until I pointed it out to her regarding the shortage. Her inability to time manage the bank tellers service hours to assist customers is evident that she needs training on time management.
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November 2023 by Enrique Villafuerte
Everything was fine with BA
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September 2023 by Scott Ewasko
Always a long line, only 3 tellers.
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September 2023 by Michael Chen
There’s zero parking during almost all business hours
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June 2023 by Себастьян Перейро
Appalling customer service! Bank blocked my credit card second time for one month, go to this office and manager ignored me! Just dial the number and leave me alone! I can't solve the problem because they need a manager to call with him! But I seet in office and two times speak by phone, omg it's baddest bank ever!
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June 2023 by Ru Tucker
Horrible and I mean horrible customer service here now and line is almost out the door 2 tellers no one in management decided to come from walking around with iPads and get behind the glass to help the flow of all the customers thee worst and why I won’t continue to bank here
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March 2023 by Suzanah “Zanah” Israel
Good location but very busy. The clerk was nice even though he couldn't help with what I needed.
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February 2023 by B. Lukee
The only 4-5 stars and good reviews are made by the employees. It's what they're really doing ..(looking busy). Instead of their actual job. People who are unemployed....start filling out applications NOW!!!!
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November 2022 by Ricardo Perez
Why is it so difficult to withdraw a BOA check in cash just because I don't have a account with BOA? Horrible service
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November 2022 by Ed Romani
Excellent service. Quick and polite
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November 2022 by Stoney Burke
Quick and easy. Have ATM inside and out.
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May 2022 by Jesus Santillan
2 tellers for over 30 customers. Horrible customer service this is where we put our money and they cant offer better service for us.
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March 2022 by Joel A.
I am leaving this review as a warning to all B of A customers and potential future customers. YOUR MONEY IS NOT SAFE WITH B OF A!! I had $14,580 stolen from my B of A account, out of the ATM at the Northridge location. I filed a claim with B of A, & it has now been rejected 5 times!!! I was in Maui from Oct 7th. 2021 until Jan. 24th 2022. Between Oct. 7th & Oct. 21st, someone withdrew $14,580 out of this branches ATM, despite the fact that I was 2,500 miles away, in Maui...and so was my debit card. I provided the bank with my boarding pass, credit union statement from the time-frame this fraud took place, and all sorts of other info to prove I was 2,500 miles away while this occurred....and it's still being denied?!?!?! Clearly someone had a skimmer on their ATM machine & stole all my info, made a copy of my debit card, and withdrew all my $. I wouldn't be surprised if a bank employee was in on this scheme either, considering how absolutely useless the employees have been in helping me. They're very clearly hiding something & don't want to get caught. Not 1 fraud alert. Not 1 notification. Nothing???? Now the bank has repeatedly denied my claim, so my only option is to absolutely obliterate B of A via every avenue possible (social media, news outlets, etc.). I have also contacted a lawyer, so I will be coming for B of A in court, for far more than the $14,580 that has been stolen from me. Bank of America are a bunch of criminals & frauds, and if you choose to bank with them, be prepared to regret your decision. You'd be better off going to any other bank that isn't a B of A. This wouldn't happen at any other bank except a B of A, because B of A is basically a criminal organization that is getting away with fraud, amongst a slew of other things. Their claim department is living in the 90's. They only receive your info via fax or if you mail them q letter...no emails, no phone calls, NOTHING! HOW IS THA POSSIBLE?!?!? I've spoken with the claim department call center who literally tells me "That's the way we do it. We don't even speak with the people who work on the claims." -- What this tells me is that B of A absolutely does not care about it's customers, nor making things right should something happen to you like it did me. They are q despicable group of cowards who need to be taught a very very valuable lesson, and I plan on doing that, in court. Bank of America, you should be absolutely disgusted and ashamed with yourselves! You have no integrity or honor & every location deserves to be shut down immediately!!! I will bo posting a similar review on every single B of A location across the United States to make sure everyone knows not to do business with B of A. They have gone as far as trying to have my reviews removed, but I will not stop until they have to answer for what they've done.
