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February 2024 by Marlene P.
The worse place ever ! Management is rude !The lines are long and slow. Several customers asked for help and the manager just ignored everyone. Very unprofessional place.
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January 2024 by Antonio C.
Worst bank ever a lot of workers doing nothing just talking and watching the line as it goes by .. never come to This bank !!!!
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September 2023 by Alvin Jamila
The customer service here were very kind and helpful during my visit.
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March 2023 by Ana I.
What a great experience we had at this branch today. If you want to open an account ask or make an appointment with Damien Vargas. He is so friendly and down to earth. Answered all our questions and was so patient. He even gave us information on credit cards and how I can same money on current credit cards I have. Will definitely be going back and recommending this branch for any banking needs. Never felt rushed or intimidated.
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January 2023 by Eduardo Reyes
They dont open Saturdays and close early at 4pm workers inside take forever aswell to help out ppl they need to hire more bank tellers to keep the lines moving
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October 2022 by Ray M.
Bank was closed for business today. I had to tell over 15 highly disappointed customers that today was a bank holiday and they were NOT happy. I did B of A's dirty work
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October 2022 by Tracy Benitez
Walked in today with a check, that was impossible to cash. I got to see Stephanie at the front and she was amazing! So fast and informative. Was out in 10mins.
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March 2022 by Hello Second
Worst bank of America honestly prefer going to Cesar Chavez BOA ATMATMs always breaking
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March 2022 by Joel A.
I am leaving this review as a warning to all B of A customers and potential future customers. YOUR MONEY IS NOT SAFE WITH B OF A!! I had $14,580 stolen from my B of A account, out of the ATM at the Northridge location. I filed a claim with B of A, & it has now been rejected 5 times!!! I was in Maui from Oct 7th. 2021 until Jan. 24th 2022. Between Oct. 7th & Oct. 21st, someone withdrew $14,580 out of this branches ATM, despite the fact that I was 2,500 miles away, in Maui...and so was my debit card. I provided the bank with my boarding pass, credit union statement from the time-frame this fraud took place, and all sorts of other info to prove I was 2,500 miles away while this occurred....and it's still being denied?!?!?! Clearly someone had a skimmer on their ATM machine & stole all my info, made a copy of my debit card, and withdrew all my $. I wouldn't be surprised if a bank employee was in on this scheme either, considering how absolutely useless the employees have been in helping me. They're very clearly hiding something & don't want to get caught. Not 1 fraud alert. Not 1 notification. Nothing???? Now the bank has repeatedly denied my claim, so my only option is to absolutely obliterate B of A via every avenue possible (social media, news outlets, etc.). I have also contacted a lawyer, so I will be coming for B of A in court, for far more than the $14,580 that has been stolen from me. Bank of America are a bunch of criminals & frauds, and if you choose to bank with them, be prepared to regret your decision. You'd be better off going to any other bank that isn't a B of A. This wouldn't happen at any other bank except a B of A, because B of A is basically a criminal organization that is getting away with fraud, amongst a slew of other things. Their claim department is living in the 90's. They only receive your info via fax or if you mail them q letter...no emails, no phone calls, NOTHING! HOW IS THA POSSIBLE?!?!? I've spoken with the claim department call center who literally tells me "That's the way we do it. We don't even speak with the people who work on the claims." -- What this tells me is that B of A absolutely does not care about it's customers, nor making things right should something happen to you like it did me. They are q despicable group of cowards who need to be taught a very very valuable lesson, and I plan on doing that, in court. Bank of America, you should be absolutely disgusted and ashamed with yourselves! You have no integrity or honor & every location deserves to be shut down immediately!!! I will bo posting a similar review on every single B of A location across the United States to make sure everyone knows not to do business with B of A. They have gone as far as trying to have my reviews removed, but I will not stop until they have to answer for what they've done.
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February 2022 by Jason Miller
Closing at 4pm. Broken atm. ???
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September 2021 by Alex H.
This BoA is complete trash. I had to make an appointment just to talk to one of the useless representatives. Really??? I have never had to make an appointment in other banks. I just go in and thats it... never again. Lame a** bank. Useless ppl. 0 starts
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June 2021 by Noel Pena
The worst bank ever I'm watching the teller's just bla bla with customers an the line goes all the out the door seriously
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March 2021 by Gloria Gonzalez
Understaffed. Rude Security guard, no respect for elderly customers. Previous staff were kind, empathetic & symphathetic with all walks of life. New staff is very stoci. Very cold,
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February 2021 by Trollmaster Overninethousand
The lines are taken over by the elderly that can’t work an ATM machine surely a waste of time coming here
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October 2020 by Rolando Solis
this place is a joke no customer service lines are longer than Disneyland take your money somewhere else just look at the ratings
