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February 2024 by Maria Prado Brenes
Very helpful and they help you very quickly
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October 2023 by Elvis Smith
5 ATM but only one work smfh
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August 2023 by Jennifer Disla
It’s the busiest bank in town and it’s always under staffed. One teller for a line of over 20 people at the moment. Thinking of switching banks.
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January 2023 by Darren Haley
Been having problems with my bank card every since Iove back to Los Angeles and it's hard for me to get help here with some of the bankers
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November 2022 by Eddy C
Horrible here on a Monday morning early 11:00 am only 2 windows open and line are all the way back to the atm area guarantee if it was in a different community this would not be acceptable ? last time I come here straight ####
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September 2022 by Llari De Paz
Lucero was super helpful and professional she was very knowledgeable about the products. Thank you for helping. :) fabulous service!
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September 2022 by LionFromZion
ATMs are always out of service! I live in the area so it’s convenient to go to this one, or should be at least! So frustrating! There’s a Chase across the street, while I walk away from the BOA ATM in disappointment, I see the Chase customers can actually use the ATM, no matter what time of day or night. I’ll be switching later on today.
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August 2022 by Shawn Locklin
I just have a few ?s. Why do almost every night around 9pm they say temporary closed. These ATM never work after 9pm. This is very inconvenient.
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June 2022 by Delfina Cuautle
Waited over an hour in line.thwre are over b10 windows and only three clerks need to have better service.
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May 2022 by Peter N.
While this is not a great area, this branch has easy parking, the staff is friendly, and they are generally competent.
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May 2022 by Felix E RIVAS Jimenez
Everything Ok BABY. Good watch, one year of insurance honey, I exercise 24 hours to be a healthy heart, my family is very happy to get that job.
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March 2022 by Joel A.
I am leaving this review as a warning to all B of A customers and potential future customers. YOUR MONEY IS NOT SAFE WITH B OF A!! I had $14,580 stolen from my B of A account, out of the ATM at the Northridge location. I filed a claim with B of A, & it has now been rejected 5 times!!! I was in Maui from Oct 7th. 2021 until Jan. 24th 2022. Between Oct. 7th & Oct. 21st, someone withdrew $14,580 out of this branches ATM, despite the fact that I was 2,500 miles away, in Maui...and so was my debit card. I provided the bank with my boarding pass, credit union statement from the time-frame this fraud took place, and all sorts of other info to prove I was 2,500 miles away while this occurred....and it's still being denied?!?!?! Clearly someone had a skimmer on their ATM machine & stole all my info, made a copy of my debit card, and withdrew all my $. I wouldn't be surprised if a bank employee was in on this scheme either, considering how absolutely useless the employees have been in helping me. They're very clearly hiding something & don't want to get caught. Not 1 fraud alert. Not 1 notification. Nothing???? Now the bank has repeatedly denied my claim, so my only option is to absolutely obliterate B of A via every avenue possible (social media, news outlets, etc.). I have also contacted a lawyer, so I will be coming for B of A in court, for far more than the $14,580 that has been stolen from me. Bank of America are a bunch of criminals & frauds, and if you choose to bank with them, be prepared to regret your decision. You'd be better off going to any other bank that isn't a B of A. This wouldn't happen at any other bank except a B of A, because B of A is basically a criminal organization that is getting away with fraud, amongst a slew of other things. Their claim department is living in the 90's. They only receive your info via fax or if you mail them q letter...no emails, no phone calls, NOTHING! HOW IS THA POSSIBLE?!?!? I've spoken with the claim department call center who literally tells me "That's the way we do it. We don't even speak with the people who work on the claims." -- What this tells me is that B of A absolutely does not care about it's customers, nor making things right should something happen to you like it did me. They are q despicable group of cowards who need to be taught a very very valuable lesson, and I plan on doing that, in court. Bank of America, you should be absolutely disgusted and ashamed with yourselves! You have no integrity or honor & every location deserves to be shut down immediately!!! I will bo posting a similar review on every single B of A location across the United States to make sure everyone knows not to do business with B of A. They have gone as far as trying to have my reviews removed, but I will not stop until they have to answer for what they've done. If you're a B of A customer, you should pull all of your money out immediately and go to Chase, a credit union, any banking institution that is not Bank of America. If you're considering using B of A, don't...Do yourself a favor and go ANYWHERE else.
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February 2022 by Kyle Reese
Bad service from the teller. Atms are cool though.
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February 2022 by Roy N.
Worse customer service. Went to 5 bank of America's they were all closed except for this one. Needed to fax some home documents to corporate and instead of faxing it real quick she's attending everyone else. Sad to see how much money they make off of us the people and yet we get treated so poorly.
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January 2022 by Mirna Cruz
This particular branch on slauson and Vermont have employees that you can't trust because they will keep your money if you don't pay attention and the worst is that the manager Alma knows about it. If I would give minus billions of stars I will gladly give that rating because they deserve it. Bunch of thieves.
