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February 2024 by Danielle Ostlund
Room was ok.
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January 2024 by Joseph Labat
Stayed here two nights for work in the area. Room walls are pretty thin and you can hear every noise from outside and on the balcony and adjacent rooms. Location is nice because it's next to freeways but some car noises are really loud in the room. Breakfast was served at 7AM, coffee machine was out of service and no milk available. Some guests check in really 6 woke me up both nights. The room itself is good, just lots of noise from the area.
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January 2024 by Kia Yang
Room service was great. The front receptionist Christine was nice and thorough with our check in last night. I never been to a hotel that served really good breakfast, so I highly recommend this hotel. They went above n beyond for their customer.
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December 2023 by Armen
Overall very good but I did have a dead chicken in my pillowcase.Safety: I had a dead chicken in my pantry pillowcase!
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December 2023 by Jeff Walker
We had a very good experience at Best Western Plus Glendale, it was all clean and organized! The Mattress was very comfortable, restroom clean, breakfast from 7am to 9am was pretty decent too, clean and organized! I would stay again and again. Thank you so much to keep this amazing work!
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November 2023 by Josiah Hepler
Rooms were clean and staff was friendly. Tried to use the pool and hot tub but the tub was not hot and both were dirty. Breakfast was free and tasty, nice start to the day.Rooms: Rooms were clean and everything looked recently renovated and updated. TV remote was not very responsive and automatically turned on at a loud volume, which is disruptive to the other guests.Safety: No safety issues hereFood & drinks: Breakfast was good. All continental and self-serve. Many options for everyone. Didn't have an issue finding a seat
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November 2023 by James Wan
An older BW with some new modern upgrades to make things feel fresh, but the devil is in the details.Although there are pleasant upgrades, many rooms have some glaring details that make their upgrades poor looking. Caulking around bath fixtures is finished with very little care leaving gaps and unevenness. Tiles are not square making the look of poor craftsmanship throughout. Rooms often have chipped paint surfaces and floor and baseboard trim gaps are common. The furniture already looks warn, and many are stained.New recessed lighting fills each room with harsh cold lighting, and the bathroom lighting timer is an annoying feature when taking a shower/bath and the lights turn off after 10 minutes. In addition, the water pressure seems to be really poor throughout the rooms.This location is near two major freeways, thus be warned about the noise of traffic. And since the rooms have no carpet, you can hear and sometimes feel your neighbors.Be aware that this BW location charges for parking during your stay if you bring a vehicle. Members of BW may get their fees waived.The hotel lobby is beautiful, and grabbing their free breakfast is a treat. One of the best perks of your BW stay.
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November 2023 by Jenny
Great stay, staffs are very helpful and the Manager Gary went above and beyond to accommodate our requests. Their breakfast are the best amongst all best westerns we've been to. Keep up the good work and thank you for taking care of us!
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October 2023 by Philip Sutter
Hot tub was unplugged. Cold…
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September 2023 by Chris BROOKS (CBikerBrooks)
My stay at the Best Western Glendale Hotel was exceptional. From the moment I checked in, I was impressed by the warm and efficient service provided by the staff. They were welcoming, accommodating, and made me feel right at home.The hotel's rooms were clean, comfortable, and well-maintained. I appreciated the attention to detail in terms of cleanliness and amenities. The bed was especially comfortable, ensuring a restful night's sleep.One of the highlights of my stay was the complimentary breakfast. The variety and quality of the breakfast options exceeded my expectations. It was a great way to start each day of my stay.The hotel's location is also a significant advantage. It's conveniently situated, making it easy to explore Glendale and its surrounding attractions. Whether I needed to dine out, shop, or visit local landmarks, everything was within easy reach.Additionally, the hotel offered excellent value for the price. The combination of quality service, comfortable accommodations, and a
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September 2023 by Johanna Balgeman
I habe stayed in mutiple best westerns and this was my first bad experience. My friends and I stayed in a 2 queen bed room for 2 nights. The first night was fine but the second night wasn't. Our ceiling right in front of our bathroom was leaking the whole night into our trashcan. It was very uncomfortable to listen to and I wasn't sure if I was going to wake up with my room flooded. We called the front desk to let them know and they offered a smaller room with a smaller bed at the same rate for the original bigger room, even though there was a group of us. We had to check out the next day and we discussed getting a discout for the previous night and the worker said only the manager could do that. Took his card, said okay, and the front desk worker said they would call me the next day. They didn't call but I called the buisness itself twice and the managers card I took twice and none of them got an answer. It was $604 to stay here for 2 nights including parking and a $100 deposit fee which they don't tell you about either of those on the website when you are making the reservation. Aside from that the pool was small and very dirty, and the location feels very unsafe, in a dark corner against a freeway. I will never be staying at this location ever again. A shame to the best western name.
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September 2023 by Terah Garcia
How sad I had to cancel my reservation and they never canceled it and lied about the cancellation and then refused to refund me which made me go through my bank for the refund. Never even made it there but customer service refused to answer the phone when I called for my refund. Had to call customer relations for the cancellation. Good luck with this hotel… it felt more like fraud !!!
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September 2023 by Crystal Rodgz
You get what you pay for!! Stinky-humid rooms, hard bed, cheap bedding, stinky-humid rooms, barely working ac unit. Did I say stinky-humid rooms? Glad we only needed somewhere to just shower and sleep for a couple of hours. Definitely not for long stays.
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August 2023 by Vo G.
Do not stay here Booked this place for a quick weekend trip. We were there for a few hours before we decided to open the drawer & this is the first thing we see. Now you tell me does this look like it was properly cleaned?
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August 2023 by Ezra Kuhr
We stayed in a jacuzzi spa room. It was pretty decent but would have liked a dresser in the room. The jacuzzi was great.