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February 2024 by Ofir Hillel
Very nice collection good prices
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February 2024 by Mason A.
I just walked into bevmo like I normally do, but today its raining so I was wearing a hoodie and sweatpants. I took a picture of a wine to look up reviews on my Vivino wine app and noticed I was being following in the store by an employee and then I looked up another review with my camera and was told to stop taking photos. I agreed to politely, but then asked why to which she said you cant take photos of the prices? I was like okay weird but fine. I then just started looking up reviews on google and she came back to me saying I better stop taking photos and that she is going to follow me around the store and if I take another one then they will kick me out. Because apparently I might be a spy from a "company" or something and trying to sell wine? I showed her my phone and explained its an app and that I stopped and was just using google. She calmed down and then another employee from behind the shelf who was listening in walked by to make sure everything was okay. I Immediately paid for my two 30 dollars wines and left. First of all if no photos is a real policy it should be on the door or publicly posted online. And secondly I hated this interaction, I felt so weird and targeted. And lastly why you getting mad at me in the year 2024 for having my phone out? Don't come here unless you leave your phone at home or come in with a three piece suit. Id love to know what the real issue was here.
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January 2024 by Vicky Scotti
Weirdly disappointing selection of wines for a store claiming to be the premier stop for alcohol. Hasn’t kept up with wine trends- they don’t have any natural wine or orange wine. Prices are high.
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January 2024 by Carrie Terrell
Though they did not carry what I was looking for, they were very nice. Called other places for me
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January 2024 by Thomas Shadduck
What a great place to shop.BevMo has a wide selection of wines and alcoholic beverages.I particularly like the little smaller miniaturized, so to speak, bottles of alcoholic beverages.I like to collector them, and BevMo has the best stock of the smaller bottles.
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December 2023 by Sara R.
I came in to do holiday alcohol gift shopping and needed to use the restroom during my visit. I asked an employee at the front cashier, Michael, for the bathroom code and he rudely said "the bathroom is for employees and paying customers. Do you plan on buying anything?". He said it unprofessionally and rudely. At the end of the day, my issue was with how the employee spoke with me. I went to use the restroom and then came back to the cashier to buy some cheap candy instead of what I came for. The cashier said "I'm surprised you came back. We don't like people using the bathroom because they leave it in a mess". The employee is literally paid to clean up things in the bathroom. He just did not want to do his job. At the same time, I came in nicely dressed and would never leave the place in a mess. I've been to this location plenty of times before and never had anyone telling me rudely to buy something first. I did not feel welcome and proceeded not to buy the holiday gifts I came for. The place was also empty so surprised I was greeted in such a manner.
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October 2023 by C G.
The customer service was great! Thank you so much, MATTHEW (the manager) and in SALES - LIZA and KATIE. You were all amazing! They went above and beyond to gather all the bottles of a particular wine I wanted, that was no longer going to be in stock. They were nice enough to hold it for me for pick it up the next day. When I arrived, I was pleasantly greeted and taken care of immediately. and was helped out to my car with all of the wine. I truly appreciate all that they did for me and will definitely be going back.
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September 2023 by Erik Brickmeier
Time for some Canadian Whiskey and American Football!
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July 2023 by Nilima Shah
My go-to for any spirit! Great selection! Friendly staff! Easy parking too!
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July 2023 by Grant Clark
Very friendly staff and a huge selection of wine, spirits, beer and party food!
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May 2023 by MilkKefir
Bev Mo has a great selection and outstanding prices. The store is organized well and has efficient employees, available for questions and recommendations. There is plenty of parking, available on both sides of the store.
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April 2023 by Richard Jones
If you can't find the bottle that your looking for your not trying I got a bottle of rye that I most likely couldn't get in Australia it's a great place
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March 2023 by Daija V.
This is for the black lady working tonight at 8pm wearing a black beanie, short curly Afro that's brown and blonde. HORRIBLE SERVICE. I watched her yell at everyone about where to stand in line and was absolutely NO HELP. She argued with me as well too when I asked her for assistance. All the energy she used to argue with me and the WHOLE TIME the product was right behind the register. The only nice people was the security guard and the young lady working the register. Sad. If you're having a bad day, don't take it out on guests. Breathe and tell yourself to stay strong while you're at work and let it out on your free time.
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March 2023 by Rickey B.
Why would one write a review of a chain and this particular location. Well maybe because of my experience today. So, the only real reason why I would go here are the coupons because their regular prices are more expensive than Ralphs actually, but they have this Plymouth Gin I like so in I went. So, I was also looking for some wine and the prices are not good, the selection meh and the half bottle are all crap. Ok, so what is the real reason for this review. Well, one person in front of me to check out 5 items and must have taken 10 minutes for her to check out as the cashier was too busy looking at his phone. The manager was too busy doing nothing and I just waited there like a moron. Then when I did check out and as usual they put the bottles in a totally cheap paper bag. WTF. To me this chain actually is so overrated to say the least in general.
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March 2023 by JA K.
Don't pick up in store I thought I would save time and order on line for pick up in store. I would have been better off just going and doing my own shopping. I got there and they could not find the order. I had to pull the order up on my phone and show them. They finally found it. Then they had to go pull the items. After the items were pulled I checked the order. It was wrong!!! They had shorted me two bottles of root beer. She had to go get the two bottles. There was no apology or any expression of regret. Very poor customer service. I'm not sure but the woman that was working with me seemed to be the one in charge. I think even though it is a distance from Santa Monica I will be going to Total Wine and more. They have excellent customer service. I wish they would open a store in Santa Monica.
