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April 2023 by Google user
Black \u0026 White is the car rental company in LA, California which I would definitely recommend. Prompt service, good presentation, broad variety of cars to choose from. The car we chose was clean, everything was in working conditions, and we really enjoyed driving around LA. I highly recommend this company and I am highly satisfied with their service. Thank you.
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January 2023 by Celina Bofina
I had an awful experience with this company. They provided no help or solutions especially the manager Bernard. I had an issue and had it resolved myself dealing with my physical license, I then provided mr Bernard with proper proof from the dmv after going back and fourth when I don’t even live in this town and he still didn’t want to except a legal form but instead told me to call the booking company because either way “they’re getting paid”. Customer service here is awful and they are extremely rude. I’m screen shooting this review to ensure that it’s not deleted for the companies reputation.
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January 2023 by Sarah Odeh
Absolutely amazing organization. The staff is super nice and helpful. Very clean cars and great service. Upon dropping off the car, they drove me back to the airport in the car I had been driving ;)
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January 2023 by Gagandeep Singh
Excellent service ..! Very friendly people Vehicles are so neat n clean with low miles . Strongly recommend them to use guys for rental . They have pick up n drop off services as well . 10 out of 10 .
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September 2022 by Lily F
I've used Black \\u0026 White Rental twice already and each time has been great. While I saw other people waiting forever for their shuttle, ours came pretty quickly. There was no long line to get the car. It was quick and super straightforward. We didn't have any issues the whole time and returning the car was easy too. They have a range of car options available including some budget friendly ones so you don't have to be looking for a fancy car to use them. Their budget option is also cheaper than anything else you'll find online. Will definitely rent with them again next time I'm in town again.
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August 2022 by Hector Dietsch
My 1st time using their services. They made me and family feel like movie stars. Great customer service, great value and quality of their vehicles. They provided transportation on a luxury vehicle to the airport at no extra cost. They deserve 5 stars.
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August 2022 by Johan Lassen
Charges keep going after my renting period ended. One day 13$, another day 100$, and then 50$. No receipts. No communication. They just keep charging. (i bought all insurances \\u003d the receptionist said \\\"no extra charges\\\")
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July 2022 by Zoltan Batho G.
The staff at B\\u0026W Car was super helpful and kind, they were there to help an issue with the credit card. They went above and beyond, I was really felt that I am a valued customer. Highly recommended. Oh, and the Dodge Charger I got was just fantastic. :)
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July 2022 by Kathy Novak
Top-notch service! The entire staff was super-friendly, helpful and professional. Our car was clean and ran like a charm. Highly recommend renting from Black and White in Inglewood!
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July 2022 by D S Kivoi
Nice people but they should be totally transparent with their pricing well ahead of time. Even with a major credit card they want at least a $500 deposit, know this before you book so you have a better experience.
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June 2022 by Dennis Mulyar
These guys are incredible. I’ve been in the service industry for 10+ years owning multiple businesses, and know when I feel taken care of. Every employee and person inside the building operate as if they are the owners, taking the responsibility on themselves to give each person walking in to the doors Ritz Carlton experience. I wouldn’t be surprised if the owner was working on his own hotels. This business is people first, business second. Bernard was extremely personable and helped me navigate some questions that I had. Incredible human. I’ll be back as soon as I can and give these guys more of my business!!
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June 2022 by Kaitlin Gascoyne
Black \\u0026 White has been wonderful to work with! They are best in class and provide a unique, personalized experience compared to the larger chains. We are very thankful for all of the help they’ve provided us in booking.
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April 2022 by Yaa A.
Easy airport pickup and competitive rental rates. The personnel is also very friendly. I extended the rental numerous times/days and they made the process seamless. Just note their hours of operation, especially the earlier weekend closing hours!
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April 2022 by Brandon and Suzette (OneSouceUtah.com)
Highly recommend them and we will rent from them again next time we’re in LA. Great service and clean nice car. We rented a Mercedes CLA 250. These guys may be small shop, but they provide big service. Far far better than the big chain rental companies. I really appreciated that they didn’t try and sell me on additional insurance and services. Thanks Guys!!! B Thomas, Layton UT
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January 2022 by ALISON WILLIAMS
If I could give 6 stars, I would. This was my second time with Black \\u0026 White Car Rental and they were just as great as the first. It was nice to be treated like a human. They helped me out when I needed the car a day earlier then my original reservation. Bernard and his team were awesome. I highly recommend B\\u0026W.
