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September 2023 by Andy Z.
Do not use this service! They do not let you review the draft of your taxes without paying first. Then, if, there are errors, you have to pay again. I have never seen anything so horrible. This is a new set up from Block Advisors in 2023. Please stay away from them for tax preparation.
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May 2023 by Sabastian K.
Julie was great to work with. Highly recommend. Clean office. Responsive phone line. Knowledgeable staff.
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May 2022 by Anthony Allman
Julie Nani always goes above and beyond to take care of her clients!
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February 2022 by Theron P.
I had a very disappointing experience with Yvonne. It was difficult to communicate with her and understand the tax concepts she was attempting to explain to me. When I tried to tell her I did not understand, she came across irritated and frustrated--a big turn off for working with Yvonne. Her impatience and inability to try to help me understand made it quite uncomfortable to work with her. After our meeting, she didn't seem appreciative of my business, not a thank you was said. I expected more of Block Advisors, especially given the business is build on client relationships. With Yvonne, this was certainly not the case. Needless to say, I took my business elsewhere where I felt welcomed by the CPA handling my tax matters and showed patience and understanding with my questions.
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January 2022 by S L.
Absolute most unprofessional experience of my life. Tax rep ghosted me during and after filings. I still haven't been able to retrieve any of my documents back. I don't even want to give a star.
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June 2021 by David Crew
Julie is an outstanding employee who cares about my tax needs
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June 2021 by Stephanie S.
Julie Nani is the quintessential *GirlBoss* and quite a hoot! She is the manager with an outgoing with a BIG personality! I was referred to her services and I thoroughly enjoyed my time. She did a great job in 2019. I often find she knows just what to say and I'm confident she got me the maximum refund. Keep in mind, she has many clients and the office is easily overwhelmed (especially during the height of tax season). There will be delays, missed emails, and some tax facts you have to bring up to her!
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May 2021 by Mark S.
Thomas Clark was extremely good. He was very knowledgeable, never seemed to rush but got through multiple complex forms quickly and always asked the right questions. The only thing is he isn't there anymore and apparently opened his own firm. His replacement not so good. To be honest we had trouble understanding him and didn't feel comfortable that he knew his stuff. The appointment also took twice as long as it was scheduled for. When you get charged premium rates you should get premium service and this was not the case.
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May 2021 by Sheri Bodell
Fabian is the best!
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May 2021 by Steve Johann
Julie has been great over the years!
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May 2021 by Emily B
Just easy
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April 2021 by Joan FieldsEvans
Location and xlnt customer service
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April 2021 by Violet N.
They got rid of my tax person Thomas right in the middle of tax season. He was great. Why did you get rid of him?!? Taxes are stressful.
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March 2021 by Kamran K.
Not sure where to start here. Thomas Clark, virtually an overgrown parasite, is amongst one of the most rude and unprofessional people to ever work in a service based profession. He is dismissive, rude, and unapologetically crass. He is also woefully incompetent. Run for the hills or don't file taxes at all of this turd is your only option.
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March 2021 by Allison Bamcat
Julie Nani is the absolute best!