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March 2020 by Kevin Pak
Terrible customer service and people who don't know how to even use a credit card processing machine. Me and my wife went in to buy a mattress and used the wrong card, so we asked them to void the transaction and use a different card.The owner gave us an invalid voided receipt and claimed the transaction was void. We left and received our mattress, but the money never came back into our account. We finally called Blue Haus after a few weeks asking if the transaction had actually been voided, and the owner said the money had been debited from their account. We asked how it was possible for the money to still have gone through if it was voided the same day, but they started becoming extremely rude out of nowhere. We ARE STILL waiting for our money to come through, and every attempt to contact them is met with the same BS excuses and attempts to just hang up on us.We finally decided to file a claim with the bank since these people obviously don't know what they're doing. Stay away from here if you value your time and money, there are plenty of better mattress places.
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March 2019 by Kelvin Yu
Do yourself a favor and go somewhere else. This place is truly awful. We called in advance and spoke to Jinny Kim on the phone about putting flooring in our master bedroom. She told us to come by the store and look at samples — she even gave us specific times that she would be there to help us. When we arrived it could not have been more clear that they had no intention of giving us their service. Before even showing us the flooring samples, Jeannie made it clear that they would not be able to do any jobs for at least five months. Then, after we asked again to see the samples she told us it would be “REALLY expensive.†She also made up a story that she was under the impression we wanted to change the flooring in our entire house when it was made very clear that we simply wanted to do our master bedroom. Then she asked us how big our entire house was and continued to discourage us from pursuing any work from Blue Haus. When I finally said that she didn't seem to want our business, she did not deny it. It would have been better if she had just told us on the phone that they weren't interested in serving us. This place feels like the kind of business that only services Korean clients and has no desire to work with anyone else. Even though we were willing to pay them just like anyone else. The vibe in here should have been a red flag. They just stare at you uncomfortably the whole time as if they find it strange you came to their store. I would recommend finding another option for all your interior needs. Blue Haus and Jinny Kim are easily one and of the most unwelcoming experiences we've ever had.
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January 2016 by Jeiko S.
Great Store with helpful staffs! I recently moved up to Bay Area, and I decided to update few of my furnitures for my new place. I purchased sofa, dining table, chair, and coffee table with Bluehaus. Still enjoying it alot. Thanks for the hard work!
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October 2015 by Lynda C.
Bluehaus did our bathroom and we are very pleased. The designers Soosan and Jinny are professional, honest and kind.
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September 2015 by Jinny Kim
Love this store!! They have a great collection of furniture and qualities are excellent.
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June 2015 by Chun P.
My wife and I working with Blue Haus Interiors co. was a wonderful experience. They recently did fantastic work for us in our townhome (kichen, bathroom, floors throughout the house) in Glendale. Blue Haus team were professional efficient and quality of work and excellent service. They helped guide us through the process to get exactly what we wanted. We are very happy with beautiful results. Blue Haus Co. is a reliable Co.with great and quality construction. We highly recommend them.
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June 2015 by Sang L.
I bought all my furnitures for my apartment from Bluehaus Interiors. They helped me select the best designs for my space while being mindful of my budget. From selecting, ordering through delivery, the staff at Bluehaus was helpful, responsive, and pleasant to work with. I enjoy my furnitures very much and I'm glad I went with Bluehaus. I have no hesitation recommending the store to others.
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May 2015 by Frances Y.
We bought our dream home last october and since it is the home that we'd like to live in for the next 20 years we decided to gut the whole place. We shopped around for the right contractor, but typically design work and sourcing is largely the work of the homeowner. Being 4 months pregnant i knew that i couldn't do that myself. After our initial contractor turn us down due to the project being too big, we found Blue Haus and decided to go with them. Their business is the whole package. They do everything from sourcing to design work to construction. All I had to do was sit back and watch everything go smoothly and beautifully. We are SO glad that the initial contractor turned us down, because Blue Haus made something that could be a huge source of headache and stress into something that was so easy and smooth. And the end result is BEAUTIFUL! It is much more than I had ever imagined it could be. The wonderful lady that does the design work did a fabulous job of designing our kitchen and bathrooms. Our kitchen is functional and beautiful at the same time. The cabinets that they sell, Bauformat is truly efficient and high quality and not something you will see in any store stateside. It has clean lines and is built for functionality. Aside from our kitchen, i LOVE how our master bath turned out. Everyone who comes to see it says it is better than a spa. The tile work and overall workmanship is exceptional as they use very skilled workers. I'm very pleased with the results. The owner and everyone who is in the team are all honest and trustworthy people and if you decided to go with them you will not be disappointed. They deliver on their word and make every effort to accommodate you. After 4 months of working with them, i feel like they're family and they truly care whether you will love living in the home that they have renovated. If you go to their store, please don't be intimidated by how high end everything looks. They sell and use quality material and products, but they will not be impatient with you if you are on a budget. They will make sure that you get the maximum results within your budget. Like the other reviewer mentioned, they have excellent customer service. As is normal with any new construction, I have some things that need to be fixed and they are more than willing to make sure that those things are fixed. They truly care about their customers and will make sure that you are satisfied with the results. All in all, I'm incredibly happy to be living in my beautiful new home that they completely transformed!
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May 2015 by Jin Y.
We went into this place thinking there is no way we could afford to remodel our small kitchen with all their high end products but we went in anyway, thinking we would look around and just get inspired. I was helped by Jane and Jinny, who were helpful the entire time we were looking around, answering questions about different hierarchy of prices, what things were made of (I was a total newb when it came to interior design - everything I knew was from HGTV lol). They were so patient and assured me that they could work with any budget. They even pulled out a 3D design that they just recently did for a kitchen that was smaller than ours. It looked beautiful! So we took home a bunch of information, thinking well, what do we have to lose to see if they could design something that we liked for our new kitchen. So we asked them to design something based off of a few criterias - budget, openness (which would be really hard because our old kitchen had a giant wall and the layout was really impractical). The boss/designer came up with something so original - we couldn't even have thought of that! rather than having the island go perpendicular to (east west) the living room, they suggested we go north-south. This opened up our entire living and kitchen area and it also made the kitchen practical to use with more efficient use of cabinet space. They showed us how we could cut down on some of the price by picking drawers that didn't have the pull out but making sure we got at least 2 pull outs that were necessary. Andd, we still got the Bauformat German made cabinets that literally shipped from Germany (and hence we had to wait for them since this was in the middle of July and they take a whole month off - hello, America, where are with with such great vacation culture?) that are so well-made, fancy, and durable. For countertop, I went with Caesarstone since it was more affordable and actually more to my liking than granite. They helped me pick out the right shade of island "accent wall"and tiles for the floor. Honestly they went out of their ways to make sure that I got the dream kitchen that I always wanted but within my budget. I never felt like I was a small job for them (and I'm sure they had much bigger clients with much bigger wallets). It does help if you're Korean for the banter but they all speak English so you'll be in trusted hands. Best advice is to let them help you design and come up with something that fits your budget. You are paying for their expertise. I'm so happy with our remodel. I'm sure we will get a lot of value out of it and I'm happy we did it now vs. when we are close to selling so that I could enjoy it while we have it! When we do move, I am totally going back to them to remodel. P.S. their customer service is exceptional. It's like I made new friends. When they were done with the kitchen, I found a few problems and they came back to fix it without any complaints. They also gave me a cute candle and candle holder that matches my countertop so perfectly that it lives there now. They also check up on me from time to time even though they're completely done with the job. It's been around 7 months and they still text to see if I'm happy. That's real customer service!
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February 2015 by Natalie M.
Amazing furniture store!! I went to the store three months ago to see Bauformat German kitchens. But I found so much more than just kitchen cabinets. Great and professional customer service! All the girl who works there are professional designers! They have so many great design ideas. They helped me a lot with my furniture selection for the entire house. I purchased all my furniture, kitchen cabinets, Miele appliances and chandeliers for the entire house from this store and Im extremely happy with every single item. When Soosan, Jinny and Jane did my kitchen design, they created a special board for me with my kitchen elevations and 3d design, so I could see my kitchen in the finish which I selected and including Miele steam oven, refrigerator, cooktop and hood. The 3d design looked so real like it was a picture of my house. So I basically could feel that my kitchen was already done and I was just staying in the middle of the room. I received my cabinets in 8 weeks as I was promised! I is really exiting because the kitchen was made in Germany and delivered to me. The quality is amazing! I hired Blue Haus to do my design and purchased all the furniture from this store. Im extremely happy! Thank you very much! I recommend this store to everybody!
