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November 2025 by Michael Cabrera
My 2nd purchase at Bob's. Received great assistance from David Lee.
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November 2025 by Thelma Chichester
My brother insisted I try Bob’s for my purchase of a couch! I went the first time to explore and of course I returned!
Once I’d seen all of the items available, Morgana assisted me! She was open, pleasant and totally charming! On top of that she was knowledgeable about the products and with my measurements in hand she worked with me and I was able to select an item that not only fit my measurements but the perfect price! I can join my brother in praise for Bob’s. I definitely will return for my household furniture needs
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November 2025 by Ana L. Barcelo
Bob’s Discount Furniture at Midtown Crossing on W. Pico has the most friendly and compassion staff than Burbank! As you walk in they greet you with a caring approach. Michael our salesman was genuine and took his time to explain the different types of mattresses, dressers, and all the other details available without making us feel rushed! Alex who checked us out was kind and went over our order with us taken her time and compassionate! The gentleman’s who delivered our order were caring and very humble! I even went back to order additional furniture at the midtown location because of the outstanding staff! Honestly the experience I had at the Burbank location made me feel unwelcome and will not be visiting that location ever again. Thank you Bobs staff at Midtown Crossing!
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November 2025 by Ron Sukasem
got a sofa that broke on the 1st day, but that probably a lemon that is not found in normal case
what so horrible is the customer service (even though i bought extended warranty). scheduling an appt is hell. no time slot is given untill day after and no resched for different time but cancel and make a new one. after getting 7am 3 times i gave up on calling them
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November 2025 by Don Di St.Lewis
Very helpful and had what I wanted in stock
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November 2025 by Charles Hodge
From start to finish My sells Rep Mike was outstanding his professionalism was A one his product knowledge was excellent insightful and friendly the Delivery personnel were On Time and Very professional they put the product exactly where I wanted they were fast and efficient in and Out thank you Bob's......
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November 2025 by Nestor Zometa
Thank You.
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November 2025 by Michael Robinson
The manager was great. She explained everything in detail good experience only thing needs more colors for different furniture not just the standards overall good review.
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November 2025 by Marcus Lawson
I had a great experience visiting the Mid City showroom. Rhea took great care of me and helped me find a living room and bedroom set. Prices were reasonable and service was top notch! I’ll be back soon to finish furnishing my place 👍
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November 2025 by Denise JonesNassiri
As I entered the store, I was immediately greeted and offered assistance by Behnaz M. I explained what I wanted and Behnaz offered several options and I chose The Sonoma Expresso Table with stools and bench. Also a beautiful Blue Chaise. Thank you BOB’S Discount Furniture for the great customer service and competitive prices.
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November 2025 by Nike Izucar
Rhea was very helpful not too pushy I walked in she greeted me let me know where certain type of furniture was that I was looking for let me comfortly take my own time to look through came back to see how I was doing I told her what I was mostly interested in and she guided me through all the pricing and packages repeated to me everything a couple time just so I would make the right decision based on my spending limit and affordability walked me through different payment options as well and certain options I could pick from and ended up going with this beautiful black couch and loveseat package
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November 2025 by Juan Garcia
Great service from Michael and team!
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November 2025 by Caren Escobedo
Rhea was amazing she was very helpful and answered all our questions. Our financing process was so easy going and she made us feel comfortable by letting us know every little detail of how the financing process works with Bobs furniture. Definitely recommend her and Bobs furniture for anyone looking to buy furniture
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November 2025 by Julius
The staff there was great!!! Rhea was very friendly, helpful with getting us qualified for store credit, as well as explaining the differences between all thier mattresses. She was very detailed and thorough. Thank you Rhea!!!
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November 2025 by Alice Sargent
Wonderful salesperson, Carolina. The furniture is beautiful and a terrific bargain. Plus I really appreciate Bob’s customer service policies.
