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January 2024 by Samantha Opozine
Greetings everyone, Samantha is here!My son "Terrance" has plagued this unfortunate Boost Mobile service place! He's been having a lot of trouble lately, so it might've not been such a god idea going here during vacatin.. But anyways, here we go!! *spongebob bubbles transition*Terrance has been listening to a new and upcoming artist named "Yuno Miles" and he had recently produced and reeieasgd a new song called "Boostmobile" and Terrance has been playing this so-called "bop". When we went into the store, he immediately started screaming the lyrics to "Boostmobile" and immediately began harrassing the worker that was there about Yuno Miles and the "absolute genius" behind Yuno Miles.The workers were obviously weirded out, and in retaliation "Terrace" called everyone else weird. What? That's not how my pookie bear does it!I believe that he had been possessed by an evil spirit. And his only form of cope is Yuno Miles music. But another form of it would be eating the phones! He threatened the workers that he would "eat their phones and would lose all customers FOREVER" and he began biting the phones, damaging the phones with teeth marks.After that, the store manager kicked us out, and actually had to ASSAULT TERRANSE and "DRAG" him OUT. WHAT THE HELL BOOSTMOBILE, NO WONDER YUNO MILES DISSED Y'ALL THIS IS HORRIBLE. But due to Terrances behavior, I will conpemsate with a single 5-star review: I'm sorry for Terrance- samanthas ( ˘︹˘ )( ˘︹˘ )( ˘︹˘ )( ˘︹˘ )( ˘︹˘ )( ˘︹˘(sorry for terrance btw)
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January 2024 by Alex Barragán
The Worst cell phones network! ??
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March 2023 by Budget LA
It's a phone store in the hood. What do you expect. People are friendly. Standard service and products.
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November 2022 by Al V
There are plenty of cellphone stores around this location and I was immediately out of those stores because of the poor energy, attitude, and service. Not here. I made contact with two employees, on different days: Ulises on 10/18/22 and Sara on 10/17/22, which was the main reason I came back on 10/18/22. I was blown away by their professionalism. I've had very few positive experiences when it comes to service so thank you Sara and Ulises for overdelivering.Also, I saw how Ulises treated other customers and he is customer-centric. Rather than automatically upselling clients, or just giving them what they thought they needed, he diligently probed and based on what the client needed he made excellent suggestions which resulted in a client taking his recommendation. With me, he was transparent with time frames and did offer different options if I was seeking different alternatives. What I respected, is once I understood and declined the offer, he wasn't "pushy" like other salespeople.This location has set a high standard for what customer service should be and I hope they continue to nurture it.
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October 2022 by Alfonso V.
There are plenty of cellphone stores around this location and I was immediately out of those stores because of the poor energy, attitude, and service. Not here. I made contact with two employees, on different days: Ulises on 10/18/22 and Sara on 10/17/22, which was the main reason I came back on 10/18/22. I was blown away by their professionalism. I've had very few positive experiences when it comes to service so thank you Sara and Ulises for overdelivering. Also, I saw how Ulises treated other customers and he is customer-centric. Rather than automatically upselling clients, or just giving them what they thought they needed, he diligently probed and based on what the client needed he made excellent suggestions which resulted in a client taking his recommendation. With me, he was transparent with time frames and did offer different options if I was seeking different alternatives. What I respected, is once I understood and declined the offer, he wasn't "pushy" like other salespeople. This location has set a high standard for what customer service should be and I hope they continue to nurture it.
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October 2022 by Jose Escobar
(Translated by Google) ATTENTION OF THE BEST X MISS SARAI I HOPE ALL PEOPLE WERE AS KIND AS HER VERY GRATEFUL(Original)ATENCIÓN DE LO MEJOR X LA SEÑORITA SARAI OJALA Q TODAS LAS PERSONAS FUERAN ASI DE AMABLES COMO ELLA MUY AGRADECIDO
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July 2022 by Omar Umana
How much is Apple x12
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June 2022 by Teresa Ramos
VERY AMAZING STORE AND STAFF ALL THE STAFF GOES ABOVE AND BEYOND THERE WAY TO GIVE GREAT CUSTOMER SERVICE
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November 2021 by Tiffany Dominguez
Ulises had the best customer service and went above and beyond helping me with my new phone.
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May 2021 by Sandra Rivas
Ulises was very helpful and courteous
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March 2021 by mar t.
Great customer service! This store has great selection in phones and accessories. Ask for Ulises or Maria they are always so helpful.
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March 2021 by Henry Bustamante
The best store to buy all types of accessories and phones as well.Great customer service!
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September 2020 by Elizabeth Sánchez
(Translated by Google) Excellent service(Original)Excelente servicio
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September 2019 by Freddy Grasser
Nice people at store helped me when phone broke didnt take long
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September 2019 by Jorge Monterrosa
(Translated by Google) Very kind. They close at 7pm
