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April 2025 by Margarita Robles
Very poor customer service. The guy had a bad attitude. Was very sarcastic.
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August 2024 by S Bu
Carlos gave excellent customer service.
I will recommend him to all my family and friends. Thank you.
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April 2024 by Andria Foster
Great food
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February 2024 by charles dorsey
If u ask for Carlos, you will leave with everything resolved to your satisfaction and more. Carlos is a good dude and he will make it simple and easy, this was my experience. Thank you again Carlos??
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February 2024 by Marisol Flores
Carlos was excellent with me!Great guy and great customer service.Highly recommend him.A satisfied customer of his.
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February 2024 by Norman Mason
I was sad until I met Mr Carlos he was so much help Basically a life saver now I'm back on line......Boost rocks
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November 2023 by Esther Garcia-Chavez
I went to Boost for 2 reasons, 1. To get assistance with fixing a problem I caused on my phone and 2. To purchase and activate another phone.Let me just say that this experience was by far the best experience I've had at this location. Previous experiences were pushing me towards not only no longer going to this location but also switching providers completely.Even though Carlos wasn't able to help with my first problem, he offered different solutions, including pointing me in the direction of someone who could help. As for my second reason for going, he was able to offer me a deal on accessories for my new phone and helped me with picking the best plan options for what I needed the phone. Which I planned to use while traveling outside the country.Needless to say, his customer service skills exceeded my expectations, especially for this location. And with how busy it got, I appreciated the fact that he listened to what I needed and helped me on the spot without the need to go back. Thank you so much for the help.Oh, the only bad thing for those who drive is the parking, when it's busy, finding where to park can be very difficult.
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September 2023 by C Marquez
The store owner has not contacted us at all. It's been already more than a month trying to get a hold of the owner or supervisor.. NO SUCCESS LAST WEEK I SPENT 2 HOURSE AND THE EMPLOYEE REFUSED TO CALL THE SUPERVISOR AND REFUSE TO GIVE US HIS CONTACT NUMBER HE EVEN KICKED US OUT OF THE STORE.****PEOPLE DO NOT GO TO THIS BOOSTMOBIL I GIVE YOU MY WORD THEY ARE STEALING FROM CUSTOMERS AND THEY DONT GIVE YOU YOUR RECEIPT EITHER AND THEY TAKE ADVANTAHE OF SENIOR CITIZENS.Warning THIS COMPANY IS A SCAM. BEAWARE OF THIS STORE LOCATION DO NOT COME TO THIS STORE.YESTERDAY I SPEND MORE THAN 2 HOURS IN THE STORE BECAUSE THE STORE EMPLOYEE REFUSED TO CALL HIS SUPERVISOR THE EMPLOYEE WHO SOLD US THE PHONE CHARGED US $150 DOLLARS FOR A GOVERNMENT PHONE THEY DIDNT GIVE US THE RECEIPT FINALLY I was able to get our receipt and it shows that the phone was only $69.99 the employees stole and pocketed the rest of the money and they refused to call the store supervisor. To make things worst we had gone back 2 days after they sold us the phone because it's doesn't work and the employee told us he would buy it back from us for $60 dollars when we had just payed $150 two days prior from that same store. This is a nightmare.I called customer service I lasted more than an hour in a half on hold I will also be taking legal action and file a lawsuit it's a horrible experience.
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September 2023 by C M.
Warning Please do not come to this boost mobil they are a scam they sold us 2 phone one on June 13 and the other july 14 neither they don't give you your receipt and they also add hidden fees and they add things things you didn't purchase I went back to the store and requested out receipts the employee Carlos took half hour to find them on there computer and when he did it showed the phone purchases in julybwas a government phone ad was only $69 dollars and the same they pocketed thr rest of the money and the employee offered to buy back the phone that we had just paid $150 dolllara 2 days prior he offered to but it back from us for $60 dolllara because the phone doesn't charge properly we dpmt get all the calls coming in I spend more than 2 hours at the store and he refused to call his supervisor and he refused to give us the contact info. ***DO NOT COME HERE THEY ARE A FRAUD THEY ARE SCAMMERS THIEFS IS AN UNDERSTAMENT IM HIRING LEGAL COUNSEL TO TAKE LEGAL ACTION THEY TAKE ADVATANGE AND ARE STEALING CCUSTOMERS MIONEY
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August 2023 by Ky Harris (PRCPTN)
I am currently looking to sue this company. They have false advertisements on their app and refuse to give you a refund for it. I finally got a credit put on my account and a few days later, they pulled it off like I'm a dummy. I WILL be getting a lawyer. This company is a scam
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May 2023 by Babatundei Quadrinfn
Purchased my new moto edge plusLinda was very helpful and helped me set up my phone.She's very awesome and knows her job!
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March 2023 by Moises Barron
Carlos was very kind and helpful employee and understandable as well. He gave me the best price out there for my new phone.I highly recommend him.
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March 2023 by Robert Huerta
Carlos was very helpful he helped me out with my new phone I purchased.Great ? customer service & great employee. I highly recommend him.
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March 2023 by sulma abrego
Rep was friendly and very quick to help me out loving the service so far
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January 2023 by K Penn
I love this phone
