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October 2023 by Kimberly C.
Ok. So I'm back with a more detailed review. I've had three crowns and one root canal. The root canal was smooth sailing. No pain! The dentist that performed the procedure comes in once a month and all he does is root canals so he must be pretty good! I have no complaints and I wasn't looking forward to it. I love my new crowns!!! They are on three molars and the perfect white. I have a super tight bite and always have problems with new crowns. Not these!!! I'm so happy with these. Very little adjustment was needed. There also is a new dentist. She's very sweet and I'm very happy with her. The entire staff are super friendly. Very happy I chose to go here!!! And always plentiful and free parking!!!
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February 2023 by Jose Luis Zendejas
Nice people take care very friendly
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February 2023 by Angela O.
Thanks Charolette for reaching out but like I said in my review your office isn't excepting new patients at this time. Thanks Anyway
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October 2022 by Kat L.
This place is the worst. The front office staff is rude. They also book appointments for an exam and cleaning, but don't tell you until you get there that the hygienist isn't available, so you have to reschedule. This means more time off work, finding a sitter, etc. This has happened three times to me.
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October 2022 by Cook E M.
This place is a massive train wreck on soooo many levels. First off, this is just the worst experience I have encountered with a dentist group. I came in for a couple of things and one was a cleaning. The dental tech that did my cleaning only did 1/2 of my teeth which I have NEVER experienced or heard of before this rip off organization. She also chipped my tooth and tried to tell me it was plaque. My insurance paid for the cleaning but then to get the complete cleaning Bright now wanted me to pay more than what my insurance agreed to cover ahead of time. Super scammy! I also had some crowns done here. MASSIVE MISTAKE!!! Some young hot shot dude dentist that verbalized he was only in for the money should have been my red flag and run moment. Anything he put in my mouth has fallen out and had to be replaced by another dentist at a different practice. MASSIVE WASTE OF MONET and I ain't no Bezos!!! The front desk people were good at first but then some of them got replaced and then it got strange & unprofessional. This is a less than one star place and we HIGHLY recommend never going to this scammy incompetent practice, unless you are into that kind of thing.
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August 2022 by Tony L.
I just came back from Bright Now Dental t after having what they call "deep cleaning" done. After what the insurance covers (very little), it cost $240. I had the standard cleaning done last November and I was done in ten minutes. But today they said I needed deep cleaning, which took about an hour. But the thing is, I remember standard cleaning years ago also taking an hour and involving the same meticulous work, only it cost less. So what used to be standard cleaning is now deep cleaning, and they're charging more for it
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June 2022 by Niv S.
Not Happy my daughters has braces by Bright Now and needed a cleaning, Not only was she waiting over an hour, but then once it was time for them to take off her wire the girl tells my daughter that she doesn't know how and only knows the basics and she will have to come back when orth is in and have them take off the wires and then come back the day aft that to have the cleaning done then go back when orth is there to have her wire back on!!!! Now this makes no damn sense!!!!! This is not the first time this has happened either! and with gas prices!!!!! Not Happy they know she has braces, but don't know how to coordinate with orth and the hygienist!!???
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January 2022 by Sylvia Jimenez
I had an emergency and the office was able to get me in first thing in morning . Staff and doctors very pleasant and helpful. Would recommend 100%
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December 2021 by Trinna S.
As far as the regular dentistry goes, I cannot leave a review. As far as their orthodontist practice... I am now experiencing my second issue! My daughter lost her retainer so we made an appointment to get her impressions made to get a replacement. On my contract it states $150, over the phone when scheduling the appointment I was told $150, once in office I am now being told $200. Yes it's a $50 difference but this is now the second time I have been told one thing over the phone and another in person. I have called customer service but they always hand the issue over to the office manager of the location you're having issues with.
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December 2021 by Charlie P.
I wish I could get them no stars. I'm 22 years old I promise anybody reading this, that I could not tell you how many times I've been to the dentist in my life, but I can tell you that I never had a panic attack in a dental office until I came here. I went in to get some screws implanted, and I was expecting to be sedated as I had been in the past for getting screws in my jaw, there is no real anesthetics on site so I said how about some nitrous oxide so it's not so bad guess what, It's also not on site. This dental assistant told me "don't worry we're just going to numb you up real good and put these two screws in your jaw, no biggie". It hurt so bad that, I was shaking, and there were literal tears coming out of my face. If you're wondering what they prescribed me after they gave me enough antibiotics for one week and ibuprofen 600. I had to go to my real doctor and he prescribed me Percocets and told me that he has no idea why they would prescribe me some thing like that after a procedure like the one I had.
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December 2021 by Ivette Olmos
Awful customer service. The receptionist is extremely rude & even if you have an appointment you’ll be waiting hours .
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September 2021 by Julian Jordan
Amazing and dynamic team and excellent customer service.
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July 2021 by Jessica M.
I have to agree with the other reviews I've seen that this practice is all about revenue. We had no problem getting seen before committing to braces but once the money was paid and the braces came on it has been a nightmare getting seen. We were told to expect appointments every 4-6 weeks. After application the doctor told us to come back in 6 weeks, went to reception and she said he's booking for 11weeks out and she didn't know why he told us that. Then 1 week before the appointment we were told he's going on vacation and they can't see us for another week, making it 3 months! I'm not impressed, save your time and go somewhere that can actually deliver the service you are paying for.
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June 2021 by Pilar Mejia
Son personas muy profesionales, la amabilidad ante todo. Cuando mis hijos comenzaron a necesitar dentista a sido mi primera opción y no me arrepiento de averla seleccionado,no cambiaría estoy muy contenta con el servicio que nos han brindado.!!!
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June 2021 by Lee J.
it took me 6 months!!! to get a cleaning appointment. they don't call you if there is a cancelation, you have to call all the time to see. anyway, I went in at the appointed time. for a deep cleaning. they took me for an xray since it had been 6 months since I had been there. surprise. I told the tech that I was there for a cleaning and please make sure that would happen. she went and came back and said the doctor said yes, I would get a cleaning. someone came in and looked at my teeth, we spoke about a sensitive spot, he had someone else come in and look then they both left. the next person in was a finance person. she wanted me to pay (cleaning covered by me insurance) for something additional. I said no, at this time, just the cleaning. she then told me they were short staffed and couldn't do it. WHAT????? the doctor just said I could. so someone lied to me. I left and asked to have the manager call me. 2 hours later I had to call her. she really didn't seem to care. they're busy so I guess they don't need my business. I called another dentist and got a cleaning appointment 2 day later. will NEVER use this company.
