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March 2024 by K Do
Expensive and mid
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March 2024 by Mikki W.
This little cafe was adorable. Situated at the bottom floor of the InterContinental Hotel. It served fresh pastries and lite breakfast items to go or eat there. I had a matcha latte and it was delicious.
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February 2024 by Aura C.
Matcha latte with a tiny bit of honey...yum Service was great the first time but not a lot of chatting. Strictly business. Ambiance is calm and cool. Quiet Almost too quiet for gossipy coffee date but just perfect for a work meeting or a sleepy baby.
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January 2024 by ณัฏฐ์พิชชา ดีสวนโคก
this place is very
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December 2023 by jason jones
Worst customer service in Los Angeles. Terrible personal.
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October 2023 by Christine N.
Their iced lavender matcha latte with oat milk was freaken amazing. Oh my god I can't even describe it. It was creamy and delicious and was exactly what I was craving. It was the perfect amount of sweet for me, but might be too sweet for others, so adjust accordingly. Will definitely be back here for it. :)
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September 2023 by Jooye Kim
The young female staff here is very unfriendly.The coffee taste isn't bad.Something really bothers me because I mess with calculators and other things.Staff training seems to be very necessary.
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August 2023 by Randy S.
Their ice matcha latte is great. Service is fast! Great setting to sit and conversation, as it's clean and nice to take friends or a coworker.
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July 2023 by Ann G.
I was at intercontinental hotel this weekend and while waiting for my room, I've decided to try this cafe located on the ground floor of the hotel. Got chicken pesto panini, iced lavender matcha latte, iced honey vanilla latte and fresh orange juice. They were all good and tasty. I just wish i can taste a little bit more of lavender in the matcha but overall it was all good. Nice and quiet ambience. I'd def coming back and try other menus.
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April 2023 by Lane B.
can i give negative stars? So new place opened up near work and I was eager to find. On my way I got lost and found this disappointing place. I have been charged 13.71 for one muffin and one martinellis apple juice. I inquired and they "overcharged" me I put it in quotes because based on the low flow of customers they had not sure if a mistake, The juice should have been 5.70!!! Cool except this juice retails for between 2 and 3 dollar. Beyond me how they markup so much. Anywho hopefully ill see my refund very soon. I also got the hava chocolate muffin which if you like really sweet things with no chocolate flavor then go for it. Nicely nestled in Comerica Bank building so ill say this if you like overpriced unimpressive food in a nice building this is your place. Will post again if I dont see my refund. Their food is fresh I should say that just 1000 not my cup of tea. Also, customer service (Guys please and thank go a LONG WAY)
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April 2023 by Gordon L.
I have been a patron to this cafe for several months now. I park my vehicle here for work, and this is the closest place to grab coffee and a bite before heading to the office; however, it is now clear to me that it is always worth it to avoid this place and go somewhere else! The convenience is not worth the lack of customer service you're sure to experience here as a patron. The driving reason for the one star review is because of the staff and their lack of customer service. Especially the morning staff. There are two females that are there pretty much every weekday morning--one heavy set with glasses and the other with glasses. Both probably in their mid to late 20s or early 30s. They actually deserve zero stars for their sore lack of customer service. Zero smiles. Zero happiness. It's as if they hate their lives, hate their jobs, and hate serving you. Need something? Good luck getting their attention! Despite there being two to three staff, they will all do their best to act like they can't see you. They will focus on what's in front of them and ignore anything that is clearly in their peripheral vision. Manage to get their attention? Prepare to be greeted with a sigh of disdain and frustration that you're bothering them. As if you're burdening them with your request to be handed your coffee that was purposefully placed out of your reach so that you have no choice but to ask them for it. Why not just place the finished drinks in reach of your customers so you don't have interact with your customers if you hate it so much? Zero brains. Zero common sense. Avoid this place like the bubonic plague. A message for management. Fire your morning staff. Especially the two aforementioned female morning staff. Train the new staff that smiling costs nothing. Their attitudes make your business look bad and absolutely result in a decrease in business and ultimately hurt your bottom line. The food is fine, but it is nothing to write home about. The pricing is a little higher than you'd expect, but this probably due to the cafe being located inside of the Intercontinental Hotel.
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March 2023 by Andrew
Are these reviews real? This place sucks. The food is expensive and tastes old and basic. This place is obviously surviving on tourists that don’t know better, but they quickly learn and not be back. Can’t wait for the next coffee place that will surely be here soon.
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March 2023 by Diana S.
Drink Taste: 7.5 out of 10Drink Presentation: 7.5 out of 10Vibes: 7.5 out of 10Customer Service: 10 out of 10Parking: N/AI purchased the Oat-ly Mocha and honestly was quite pleased with it. It really is not bad coffee but it is definitely not special. I do think it is on the pricier end which is why I expected something more. Their chocolate croissant was superb though. I truly enjoyed every single bite of it. Their hot drinks are all served in cute little blue to-go cups that have a printed quote at the bottom and their sleeves have their logo branding. Again, nothing too crazy but it does deserve recognition. The only reason I docked it points was because it's located right in front of the building's front doors so the breeze is always coming in. If I'm you go during the winter and sit in, you will be cold. I did appreciate the outlets and plenty of sitting though. :) Worth visiting at least once!
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February 2023 by Nas Sol
Nice environment and delicious macha
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January 2023 by Sharon G.
I can't say enough about how good this coffee shop is. I think it likely goes unnoticed outside of the hotel crowd and yet I've had some of the tastiest coffee and a truly memorable pistachio pastry here. Downtown LA crowd between 7th and Wilshire and Fig, you know who you are. Stop going to the Starbucks at Target (I know it's easier and I get it), but come here instead.