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April 2024 by Libby Lee-Egan
Great service and nice seating but the food was awful. I am actually in awe of the audacity to charge $10.50 for avocado toast with such poorly sourced ingredients (not even fresh avocado, thin sandwich bread) that took an unbelievable amount of time to come out. My iced latte was great thoughKid-friendliness: Quiet but not so quiet that my kids had to be church mice. They liked the couches and nooks
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March 2024 by Corentin Leroux
Priscilla was super helpful! She explained everything & got me a free coffee.She deserves a raise!
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March 2024 by natalia jade
i actually had called before i came in and spoke to, i believe her name was Pricilla, to ensure i was able to deposit a check at a capital one cafe. she assured me i could and that the process was super easy. she also mentioned if it would be my first time, depositing a check, that an ambassador could help me. when i walked in, i was greeted at the door by a very nice gentleman who introduced me to the very kind Novan. Novan was incredibly helpful , very attentive , and extremely accommodating. i am thankful i was able to be assisted by him as he was completely knowledgeable during my visit. couldn’t have asked for better customer service. allstar employee! FIVE STARS!
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February 2024 by Eddy Acosta
Very Helpful, answered my questions and helped me through my problems thank you Navan sorry if am spelling that wrong . Will be coming here more often now .
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February 2024 by Sharon G
I came in today to remove my refund. The large amount and the process were really easy. The ambassadors were really helpful in getting the whole thing done. I was treated with care and respect because my foot was broken. I had amazing coffee from the batistas. I mean, their coffee is made better than starbucks. The vanilla ice coffee is out of this world. They really help you to maximize your day. The atmosphere is really welcoming not too bright and the seating is really comfortable. I felt relaxed and not what are you doing in here. You can go to the booth to count large amounts of cash if you also need to do that as well. Thank you everyone at Capital One CaféDietary restrictions: I have a dairy allergy, and they gave me so many milk options.Parking: You have to pay for parking or pay by holllywood High during the week. it's 9am to 1:30 on school days 2 hr parkingWheelchair accessibility: You will have no hard time getting in at all. There are doors on the side that lead to ATMS, and then you can come inside. Very spacious
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February 2024 by randy morrow
Novan was excellent! Very welcoming and helpful! He immediately asked if needed help and made the whole process so much easier than I had expected! The atmosphere in the cafe was lively and I will definitely be coming back for any of my banking needs!
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February 2024 by James G.
Set up my 360 checking account in under 30 min. Great service! And the coffee is great! Highly recommend make sure to ask for Priscilla for fantastic service.
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January 2024 by Joseph Brown
Wow Ms. Naiza was absolutely astonishing today in her work while working with me Leon, at first my account checking got denied, I lost hope but stayed strong and with the help of Ms. Naiza, my savings account was granted?
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January 2024 by J Cram
A pink purse is on the roof of the kiosk in front of the cafe. Maybe someone should retrieve the purse and return it to its owner. Thanks.
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December 2023 by Dzmitry K.
That's fine and perfect service. One thing. Several times I used ATM after cafe working hours. That's really good for me. But my visit was spontaneous and I didn't expect that I can use ATM. Anyways thanks what you made my evening lucky !
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December 2023 by Alex J.
I stopped by twice in three days because I was actually impressed with the service and drinks.I ordered the iced spiced cardamom latte both visits and they were made perfect each time. Smooth flavor with a kick, light ice as requested, slightly sweet, and it just hit the spot.I encountered different staff each time but they were all friendly and helpful.
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December 2023 by Ryan McElligott
Nován was awesome, Nován helped me get a bunch of cash out and was very professional and kind! Exactly what you hope for in a banking experience.
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November 2023 by Ralph E.
Nice little oasis from the madness of Hollywood Blvd. Charge your phone, use the very clean restroom or buy yourself a coffee and sit and people watch. Staff here was VERY friendly and accommodating. This was my first experience at a Capital Once Cafe and I certainly will keep an eye out for any I may come across in the future to check out.
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November 2023 by Nancy Trichter
Pathetic - what kind of bank has “cafes” but no branches - absolutely absurd business model and awful bank for customer service. The people working at this cafe seemed nice - too bad I needed a real bank not a cup of coffee.
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November 2023 by Anthony Rodriguez
Novan was super helpful in showing me how to make the payment and use the capitol one cafe.. this was actually one of the quickest and most efficient ways to deal with the process. I appreciate you brotha! Novan was the
