December 2021 by Shlomo R.
the best Mechanic in los Angeles finally I found a very good place for my car !!! I had some bud Noise grom the engine..and the guy over there is name Jerry he take care of me very well was very nice..and plus they clean my car.. love this place!!
December 2021 by Alvin S.
I had my 2003 Dodge serviced for a vacation to Florida. Based on the positive reviews from other customers, I decided to have Carotech do the necessary repairs. Although the cost and time to service my vehicle was more than anticipated, there were many things that were done and fixed. Many parts were replaced, most of them original factory parts. The work was well done and I appreciated the mechanics taking the time required to do the job right. Gary, the manager, was quite courteous and professional and included an extensive warranty which eased my worries. I noticed an immediate difference in my car after picking it up from Carotech. It sounded and drove better than I expected. Also to my surprise, the brake light in the rear of the car was repaired, an appreciated extra feature. I am now in Florida. After over 3000 miles of additional driving the car still runs great. I also purchased tires from Carotech which handled many rough roads along the way superbly. There is highly approved mechanic in my vicinity here which accepts the warranty should I ever have any related problems with my vehicle. I would highly recommend Carotech to anyone who needs reliable and honest service for their car. Thank you, Gary , and your mechanics for a job well done! Alvin S.
December 2021 by Jacob B.
This shop sabotaged my car! I brought it in to fix the wiring on a/c and was quoted a reasonable price. After leaving it for a day the owner called and said something to the effect of "it looks like it's actually going to be (twice the price) and WE'LL GO FROM THERE". This didn't sit well with me so I decided to get the car back before he started work on. He was extremely resistant to release the car but relented when I just paid his high appraisal fee. Upon getting the car back I immediately noticed it drove differently, looser and making squeaking noises. I brought it back to the mechanic I should have gone to in the first place and when they checked out the a/c they immediately noticed that wires had been cut and a fuse was missing. My gut instinct told me the owner here was a snake and I'm glad I didn't follow through with the entire repair but STAY AWAY.
November 2021 by John N.
Well first off they stole my spare tire in the trunk, they also stole one of my chargers it was an iPhone to aux cable, and then replaced it with a type c to aux chord. Not only did they steal those 2 items from me, but they charged me 125 dollars for a 30 minute inspection and then were trying to charge me 1200 for them to fix my air conditioning. Someone who works there is a thief and they are thieves as well. If you want to keep your property, time, and money I would not recommend carotech automotive. Who in their absolute right mind thinks it's okay to steal from your customer and on top of that, charge them money after stealing from them. When you did absolutely nothing to fix my car. You also lied about the problem that my car was having so you could up charge me. You should be in jail for the crooked stuff you are doing over there.
November 2021 by Ryan H.
Carotech had good reviews and made the owner seem like a trustworthy friendly guy. But I was nearly scammed. Brought my car to figure out some squeaking sound. Was told that I should spend $800 for a whole brake job. Took my car to a trusted friend's shop a bit farther away (I live close to Carotech which is I came to Carotech in the first place), and my friend told me I only needed to change brake pads which cost me $150. The rest of the brakes system was totally fine. Careful, mechanics will charge you for things that don't need replacing because they know that few people will get a second opinion. Carotech can't be trusted and they essentially attempted to commit fraud.
November 2021 by Kris K.
Took my car in for a headlight fix and was in and out in 8 minutes! Super quick and friendly service with very reasonable pricing. Definitely coming back if my car needs more work.
November 2021 by Eric C.
Good, responsive service at fair and affordable prices - highly recommend! Gary is great and his team seem to know what they're doing. I came here looking for a cost effective alternative to the dealer for my older Chevy Volt, and I found it.
October 2021 by Marija Macesic
This is by far the best service I have received in 20 years of having my cars serviced. Communication was superb throughout, it was done in timely fashion, and not only was the outside detailed but they also detailed under the hood! What!!?? No one does that, not even when you take your car to a dealership where you purchased it. I am speechless. Our car literally looks new inside and out and all that needed to be done was done. And not to mention that they do a full inspection and it’s affordable compared to other auto places in LA. Definitely will be bringing my cars here for years to come!Services: Oil change
October 2021 by Casandra M.
As a person without a reliable mechanic , I depended on this mechanic's great Yelp reviews. Brought in my vehicle and they identified the issue, and when they returned my car they completely forgot to bolt down my back seat. I went a week trying to identify what the squeaky noise was. I had to go back to the mechanic for this inconvenience. Overall I just don't appreciate paying them for their labor and them not being able to complete the job. Something so simple yet dangerous not to have secured down. Just another car lesson for me!
October 2021 by Alexis Oliver
Probably the best experience at a auto service place! Got a quote, showed up the next day and car service for the price quoted. People were friendly and professional.
October 2021 by V. T.
I gave Gary a 5 star review for the following reasons. First, Gary offered good customer service which is often rare and important to me. His phone greeting was warm, he was cordial and listened to my needs. Second, he was upfront with me and advised that he may or may not be able to source the part needed to repair my vehicle. I was patient with him but called him daily for updates and he would advise me according. Patience was key on my part, due to COVID it was difficult to source items needed. After 5 days I received a call from Gary that my vehicle was ready. When I arrived, the hood of my car was up. Gary had detailed the inside and outside of my vehicle free of charge. In my opinion, the (free) detail represented Gary's appreciation for my business and showed he really cares about his customers' satisfaction with his service. He stands by his work and offered a one year warranty for the work that was done on my vehicle (replaced a part that allowed my gears to shift properly). His pricing was fair. Give Gary your business, I doubt that you will be disappointed.
August 2021 by Jill RC
Gary was very kind and helpful & Carlos did an amazing job! I immediately felt the difference in how my car drove right off the lot. I really appreciated the reasons Gary gave for the urgent repair items and how it might personally impact myself. I recommend this shop for anyone looking for trusting and knowledgeable attention to their vehicle!!Services: Tyres
August 2021 by sahar s.
This is the best mechanic in town Ben and Gary took care of me . When it comes to cars I don't always know what to do and when I have any doubts I come here because I know that they will be upfront and honest with me and not trying to rip me off of my money
August 2021 by Desiray B.
I went to Carotech auto and Garry took great care of me ! He was very professional, very transparent, and gets straight to business. I had a oil leak and he fixed it and order me the parts I needs with a 2 year warranty. I would highly recommend this place because Garry makes sure your good even after you leave his lot. Which is what you want when it comes to a mechanic :)
July 2021 by Julia K.
I heard a humming noise on my car and wasn't sure what was wrong with it. Having an old car, it required a ton of repairs and maintenance but Gary (the manager) and the mechanics got my car running smoothly in just a few days! Great customer service and quick turnaround. Will definitely be returning regularly.