Casper - Melrose Ave provides an exceptional shopping experience for customers seeking mattresses and bed frames. Many reviews highlight the knowledgeable and friendly staff, particularly Avelino and Milton, who go above and beyond to assist customers. Avelino is praised for his professionalism, compassion, and consistent communication during order and delivery challenges. Milton receives accolades for his attentive service, making sure customers feel comfortable while trying out various mattresses in an inviting, realistic setting. Customers appreciate the store's ambiance, complete with tiny rooms that simulate a bedroom experience, and the opportunity to test each mattress thoroughly. Despite some initial shipment delays and product issues, the staff consistently addresses concerns, ensuring customer satisfaction. The store also offers great sales, with many customers taking advantage of significant discounts on bedding and accessories. Overall, Casper - Melrose Ave is recommended for its amazing staff, supportive atmosphere, and quality products. Customers leave with a sense of gratitude for the excellent service and the comfort of their new mattresses, making it a top choice for sleep solutions.
Amazing staff that is very polite & knowledgeable. My new Casper mattress is amazing. I originally went in wanting the Original mattress because of the price & reviews but after spending time in the store with the staff I ended up choosing a more supportive mattress & I was able to take my bed home the same day
May 2022
Great spot, Regina was fun to work with. Hard to beat the quality/comfort of their mattresses too.
March 2022
Sarah is a personal lady welcomed us there gave us a great haircutIt was our first time will return, She knows here business
