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April 2023 by Bin H.
Can't complain for Chase ATM machines within walking distance from my place. Like any other indoor ATMs, you swipe your card in to get access. I've frequently visit this branch for deposits/withdraws and am in and out in less than 5 minutes. I've also noticed security guards sitting outside by the door for added security.
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September 2022 by B Jones
Closed "temporarily." Went to 3 additional locations which were closed prior to closing time with absolutely no explanation. Chase should update the hours on Google and on the building lobby doors.
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July 2022 by B Joe
Closed "temporarily." Went to 3 additional locations which were closed prior to closing time with absolutely no explanation. Chase should update the hours on Google and on the building lobby doors.
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July 2022 by Ja L.
there is NO atm outside. the photo that they shared showing the atm is completely fake. wasted my time and gas.
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June 2022 by Pablo Hernandez
I had an appointment at 11am they made me waiting because they were in a meeting. Waiting an hour past my appointment. What was the whole point of making an appointment if they won’t even attend me to open an account
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June 2022 by lechuan wang
very effective and warm
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March 2022 by Jonathan Y.
They lack enough staff to help assist with even a simple wire transfer. Even as a Chase Private Client they won't even help. You're better off going to the Little Tokyo branch since they're more accommodating.
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January 2022 by Cris C. Castillo
Beza Samuel, the assistant vp was phenomenal. Not only did he take care of my needs of getting replacement cards, opening a savings account , but in all he was efficient and quite friendly. I loved my experience here and will make this bank my main go to bank for all my financial needs. Gives a lot of good financial feedback and valuable information. Top notch customer services as well. Highly recommended
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January 2022 by Trent Cooper
This bank racially profiles black people. Do not go here. I will be changing bankers immediately!
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May 2021 by Desma Triplett
This place is closed
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July 2020 by Armando Fernandez
(Translated by Google) The map shows true and it is a lie walk a lot and it is closed?(Original)El mapa muestra a cierto y es mentira camine mucho y es cerrado?
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January 2020 by Tom Penich
Booked an appointment to speak with an investment adviser weeks in advance. Appointment was not recorded or confirmed. Were not able to meet with us as planned. Very unprofessionally run branch compared to other Chase locations.
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January 2020 by Omar Gomez
Easy access. Clean Atm
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December 2019 by Michael Javaherian
Came in to open a business account and was told the bankers were in a meeting until 3. After waiting over 30 min, I asked how much longer. Someone comes out of the meeting just to tell me that he could speak to me for a few minutes but has an appointment and can meet with me another day. If this was the situation I did not have waste my time for nearly 40 minutes. I'd hope that a bank would understand the time it takes to run a business and not deliberately waste mine.
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December 2019 by Mr A.
I actually avoided this branch for a good minute. Being a Sapphire banker and having my business accounts with Chase, I know the importance of customer service. Today, I met a gentleman by the name Baron D. Lee, he is a Relationship Banker who I forecast will be an advisor soon. He has singlehandedly changed my perspective about this branch and as long as he's there, I'd trust him with all of my needs and inquiries. A+ for making banking easy during the crazy holidays
