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January 2024 by Gno TEC
This banks always opens late, doesn’t show annotative to help and is careless about its customers. Honestly this place needs a new management.
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January 2024 by La Verne Tolbert
How unfortunate than in 2024 African American customers are mistreated at this Chase branch! A Black man with credentials and a valid check from another Chase bank can neither get his check cashed, nor have a reasonable clearance time once opening an account and depositing the check. A change in management might be the solution.
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January 2024 by Forme Loko
From the Lazy security outside , A homeless always opening the door. To the Bad Service inside. Employees are Lazy. Couldn’t change $50 worth of coins. ? NOT RECOMMENDED! Wells Fargo is a Better BANK 100 times!!
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September 2023 by paola vega
Long lines from the back parking lot, they had 2 windows open too crowded.while the other bankers were watching the crew and chatting with each other.
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August 2023 by Chris Suenos
I've been to multiple locations. This branch is undermanned. Only 2 bankers available with a long line. The construction in the area made it difficult to reach. Probably will not visit this location again.
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June 2023 by Denise Toplin
I have been with Chase Bank since 2016 I like the bank, it's has met my needs. It's nice to be greeted at the door by the security guard, the staff and representatives as you enter the bank to do your transactions, as well as the teller's window with a warm smile and welcome to the bank and hope that you have a pleasant experience with them. It was very nice as I was leaving the bank that the other security guard on duty smiled and said I hope you had a pleasant experience at Chase Bank and have a good day. Thank you for showing kindness. I appreciated the warm smiles and kindness that you showed me. You may never know how much you might affect someone's life. Keep up the good work.
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May 2023 by Liz
A Delightful, Nice, and Pleasant Place. EXCELLENT CUSTOMER SERVICE from Beginning to End. From Greeting You at the entrance, Answering Any Questions and/or Concerns, Informing you and explaining you about Your Different Options, and a Thank You at The End. The man greeting in the entrance very respectful and helpful.
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May 2023 by Gloria Macias
Love Chase bank. I've been with them many years.
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March 2023 by Blanca Y Andrade
Today at 9:40am I was robbed with a firearm in the bank in the parking in the Ali I think that person was spying on me.i call the police and they did the investigation report. People is not safe anymore.
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January 2023 by RareIndi
Smh, I just want to cash my check, I shouldn't have to deposit my check everytime...The first couple of times, I was ok with it. But now it's beginning to become irritating. This is obviously a common practice, because the tellers say the same thing, "sorry the system wouldnt let me cash it, but you can deposit it and take it out." So with that being said. I'm over this ghetto banking and will look elsewhere! Thanks for nothing!!
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January 2023 by Aaron
Smh, I just want to cash my check, I shouldn't have to deposit my check everytime...The first couple of times, I was ok with it. But now it's beginning to become irritating. This is obviously a common practice, because the tellers say the same thing, "sorry the system wouldnt let me cash it, but you can deposit it and take it out." So with that being said. I'm over this ghetto banking and will look elsewhere! Thanks for nothing!!
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December 2022 by Giancarlo C.
This place is trash. Residents in the area take up the parking, there's homeless people sleeping underneath the ATMs, the ATMs hardly ever work because of how dirty and beat down they are. The ATM even swallowed my paycheck during the posted business hours and they were closed early so no one was available to help. Save yourself the headache and hassle, go ANYWHERE else.
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October 2022 by Eddie M.
I went to this branch today to open up a checking account. I wish the website had been clearer, but I could have made an appointment and presumably been met with quickly. Nevertheless, upon arrival, I was greeted politely and offered the opportunity to make an appointment on the spot. I found the staff to be attentive to every customer who came in as I waited in the faux-lobby for my appointment (the wait was about an hour). I met with a delightful, personable woman named Zoila Dominguez. She was responsive, helpful, and generally wonderful to deal with. I do not understand the negative reviews; I can only speak to my experience: excellent service and professional dealing. I commend the staff I interacted with.(Note: I earlier errored when writing this review. The person I dealt with is named Zoila Dominguez. My apologies for the error.)
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June 2022 by CHAD
This branch has good customer service. There is security here on site during business hours and the security is always close to the outside ATM machines.
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April 2022 by Lenin L.
Horrible customer service. Came to add my father as an account user and an older lady did not let me bc I wasn't a "US Citizen" & didn't have an ID with my current address which I find racist and stupid. If that was a condition they shouldn't have opened my account in the first place.
