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December 2023 by Matilda S.
The rudeness of the male security guard this morning is absolutely disgusting. All he was asked was to bring a bag of Tide to the register because it wasn't in my order from yesterday. A manager had already seen my receipt, confirmed my purchase on the cameras from yesterday.
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December 2023 by Yesenia L.
I request this cake from the bakery and Michelle did a great job. I am so in love with my cake I showed them the picture of what I wanted and they delivered . Great great job
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December 2023 by Sherri G.
I came to this Vons a few weeks ago and at that point I was annoyed because it was only one person working in the deli service area and so I had to wait a nice while to get helped then I come today and I put in that I only needed to purchase two bags with my stuff didn't fit in two bags so I asked a girl could I have a third one she told me no because I only put two and it was only $.10 so my feelings are your paycheck is still going to be the same if you would've gave me that back I just felt that was poor customer service. And also their drive up pick up order area needs work the pose are there. The signs are midway down the polls they don't have numbers so when I arrive how am I supposed to tell the person what spot I'm parked at because it doesn't have numbers this is like the vines that time forgot do better von. Your prices are too high for your store to look like this and function like this.
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December 2023 by KENT M.
the women manager with the glasses has one of the worst attitudes I've ever come across. this is my first ever review, that's how bad she was.
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November 2023 by Ana T.
Highly recommend against parking in their lot to shop!! My friend's car was towed on November 30th while we were getting groceries and hot food for the homeless in the surrounding area. We were giving the food out, and found out our car was towed when we got back. :/ all of our groceries went bad in the trunk. So Heartbreaking
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November 2023 by Tigran H.
There are always 1 or 2 cashiers available. It takes average.15-20 min wait line in every store in Los Angeles. Much smaller stores have more cashiers and much less wait line. I don't understand how such a big store operates like that.
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October 2023 by Michelle A.
Horrible. The self checkout never works. It's so loud and there's never anyone to help. I hate this store so much. There is a reason I have avoided it for years
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August 2023 by Jen E.
The stars are for the friendly associates and kind security guards! Even the baristas at the Starbucks counter and sushi/deli workers are nice. The store can be a bit crowded and it isn't in the easiest area, but I am always put in a good mood when browsing the store and the customers seem to feed off the positive energy also. So many businesses dropped the ball on service esp during Covid so I really appreciate the the care the manager/store owner seems to take with regard to providing good service. As far as food quality: some items may not be in stock as much as I would like, and I wish there were more cashiers on duty because self check-out is no fun. But otherwise, I wanted to compliment the quality of service and atmosphere overall. Thank you!
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May 2023 by Susan T.
It's my first time going to Vons and I had the best experience ever!!!!! I came here to look for some flowers for my sister and my boyfriend's best friend. A cashier name Ana who worked at the flowers department did an amazing job helping me pick out flowers she was also so kind to let me know that she can wrap it for me. She took out the time to make the flowers look amazing. Talk about great customer service. I would definitely come here again because of my experience. During the time of me buying flowers my boyfriend also had a great experience at the Starbucks inside Vons. They made the drinks really good as well. Over all we had a great experience!!
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April 2023 by Jose Y.
The employees are always helpful. The security guard brought me handicap cart as soon as I walked in. Really nice people. Beware of the back lot. A lot of drunks.
