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February 2024 by Kharl MS
I recently had an unpleasant experience with a teller at CCS - Hollywood Blvd. During my visit, the teller (JEANNETTE) consistently interrupted me when I was seeking clarification about their services. She was very RUDE. This not only hindered effective communication but also left me frustrated and dissatisfied with the customer service.To make matters worse, I observed the teller engaging in personal activities on her phone, specifically gaming, while still on duty. Her lack of focus on customer interactions raises concerns about the professionalism and dedication to her role.What was particularly disconcerting was her casual remark about being aware of the surveillance cameras capturing her non-work-related activities. This nonchalant attitude towards her responsibilities further erodes the trust a customer should have in the office staff.I hope this feedback prompts a review of customer service standards and employee conduct at CCS to ensure a more positive and professional experience for all customers.
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January 2024 by Evelyn Cordon
The girl at night attitude got to go for real last time I go there bad customer service
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January 2024 by Nara Lee
Better rates amongst nearby currency exchanges
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December 2023 by Matt USMC
Those Tortas In There Always Gotta Attitude And So Rude I've Been Going There For 5 Years Never Fails
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November 2023 by Arianna Loudermilk
Why doesn't anyone know how to do there jobs anymore. The lady in the front who I CALLED and spoke to on the phone told me I can come in without my ID and get a money order to pay my credit card bill after I told her I had lost my ID at first I asked for three $1000 money orders to which she told me I couldn't get because you need an ID and I told her over the phone we spoke about that and you said I didn't and she said yeah if it's only 1000 but now that you've asked for three 1000 money orders and I know that I can't let you even get and 1 $1000 money order like make it make sense lmfao.
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August 2023 by Chris Olonzo
Pleasant people. They provide good services for those who are underbanked.
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July 2023 by Hector Sanchez
Do not use them for their currency exchange. Do not come here period.
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May 2023 by Assel Baiga
Location is not the best, but the customer service is great! Couple of windows are working, very fast and without delays.
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February 2023 by James Bond
Fat black turd that works over night is literally the rudest person i ever Met. Everytime i come Here’s the ladies give off a great vibe. It’s black pillsberry dough girl who work at 2am last night. Very very very rude she should be fired. She look like she could barely breath in there
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January 2023 by John S.
I called continental currency services at 6565 Hollywood blvd last week to get some foreign currency for my upcoming travel. After calling around for the rate it seemed that Continental had the best rate. So, I ordered $400,00 worth. I was told it will take couple days to get here and they would give me a call once it was here. I asked the girl 4 times to make sure that what they quoted me was correct amount. I asked them if there was any hidden fees that I should be aware of. They said no. Yesterday, they called me to say the money is here. Again, I asked her. So, I'm giving you $400.00 exchange for this amount of money. She said, yes! .... I drove 45 minutes in the rain. There was no parking available. I paid for parking. Once I got there. The girl said I was the one that I talked to you on the phone. Now, she tells me that in order to get the same amount that I was quoted on the phone I have to pay $10.00 and some change. I told her why she is playing this game with me? I told her, I confirmed with you 5 times before driving in the rain to get here. Now, she wants to give me less than what the bank cross of street from my house wants to give me. She said, I never told you that. I asked her why would be the reason than for me to drive for 45 minutes if your rates was so low? I asked to speak to the owner of the place and I was told she is not there. I asked for her name. She said, her name is shelly.. I told her that I will write a bad review unless she calls me. I guess they just don't care.... THIS PLACE IS SCAM! THERE WERE SO MANY DRUG USERS, HOMLESS PEOPLE AROUND THAT I WAS AFRAID I WILL GET ROBED.... STAY AWAY FROM THIS PLACE! THEY ARE BUNCH OF LAIRS!!
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October 2022 by Paul Angel
Been going to Continental Currency for the last 8 years at Rose & Lincoln location as well as the La Cienega & Obama location. Never have any issues and customer service is top shelf employees. The first time I went to the 24 hour Hollywood location I worried about cashing a $2,400 personal check from a client. They went thru my history of check cashing and gave me the green light almost immediately without questions..CCS is the best #1 by far in Southern California over anybody else that provides any check cashing services
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January 2022 by Lexie D.
Always a quick an easy money conversion when heading out of the country! Haven't had to bring money back yet so not sure how easy that process is.
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November 2021 by Jah-ron Construction
I love the Crenshaw and slauson location and the 24 hour Hollywood location very friendly and one thing bout the company once I'm in the system they pull me up it's no b.s I'm in and out I love it it's been years of business I highly recommend them of ure a free citizen that does not bank love there pre paid cards by the way
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November 2021 by Bee Pretty
Polite fast and thorough service!
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October 2021 by Miguel M.
Shady company with poor ethics. My friend got his IG hacked and the hacker started promoting services by this company. DO NOT TRUST THEM!!!