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January 2024 by Alison D
I love this store! So many amazing brands and a really cool recycling program
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October 2023 by Patricia Le
The place for all of your Clean Beauty needs. Friendly and knowledgeable staffs. Bright and spacious store.SKINCARE - Marie Veronique, Ursa Major, Indie Lee, Maya Chia, True Botanicals, Osea, Tata Harper, Odacité, Kinfield, African Botanics, Herbivore, Pai, Bloomeffects, Goop Humanrace, Dore, Josh Rosebrook, Follain, Mara, Alo, INNBEAUTY PROJECT, Saint Jane Beauty, Eleven by Venus Williams, Kinship, Klur, Clean Circle, Goldfaden MD and so many more!HAIRCARE - Lolavie, Reverie, Arey, Maya Chia, EVOLVH, Goop, Innersense, Uni, Ceremonia, Néssarie, Sienna Naturals, Bathing Culture, Shaz & Kiks and much more!Color Cosmetics - Ilia, Westman Atelier, Iris & Romeo, Tower 28, EXA, Gen See, Kosas, RMS Beauty, Rituel De Fille, MOB Beauty, Youthforia, Jenny Patinkin, Kjaer Weis, Pound Cake, Axiology, Plume Science, Live Tinted, Róen Beauty, Tok Beauty Jillian Demsey and more more more! Come discover your next Clean Beauty favorites ❤️❤️❤️
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August 2023 by Glitzs Glam
These products are so good their make up is a definite buy I strongly recommend!
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May 2023 by Lynn S
We had a really helpful staff member greet us on the floor and answer our questions. The person who actually rung up our items was more abrasive. They didn’t have a few of the items we were looking for as their hair care selection is quite small, they seem to have more options for makeup and skin care. I did find a new product that I’m really liking so far, so I will continue to shop here and hope it goes well.
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May 2023 by Alejandra Miranda
Great selection of sustainable beauty products. Can find refills to some brands I love and get suggestions for new products from the nice people who work there.
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May 2023 by I K
Avoid. I don’t write many reviews and I went to check out Credo beauty for the first time today and I won’t be supporting this business. I walked in and had some questions but there seemed to be no one to really help. I got the attention of one of the employees who did try to help me find a hair product and created a sample for me since they didn’t have what I wanted in store. While helping me, she left midway to help another customer get rung up. I asked the other employee if I could try on some makeup( she had previously been putting makeup on another patron) . She sighed and replied very rudely muttering about having to clean brushes as if it wasn’t a store in which you could try on makeup. I reneged my question and said never mind- but stayed in the store to look around. In that time I noticed that other patrons were being greeted, helped and were in fact were trying on makeup with the same employee’s help. I also noticed that I was the only woman of color in the shop and clearly was being treated differently because of this. Maybe it’s an implicit bias but I noticed I wasn’t greeted when I entered the store like everyone else. For a store that uses products that have origins in so many other countries/ cultures, the weird treatment was odd. I bought one item there ( was hoping to buy more) and had to wait a while for an associate to ring me up. But won’t return. Poc- please beware. And go elsewhere.
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May 2023 by Araceli Camacho
Credo Beauty store is just perfect and amazing for clean and organic beauty if you are into this. Product selection is high end, some are pricey but there are products that are less expensive as well. Staff is professional, nice and knowledgeable about the products you are looking for. Location is very convenient, however there is only street parking which I've never had a problem with. I would encourage you to visit them, and check the store out. ?
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May 2023 by Dorsay Dejam
I love everything about this store. The products and the people who work in it. In a toxic world where you constantly have to read pages of fine print and dontins of research, it's so nice to have a brick and mortar store that has already done all of it for you so you can rest easy and focus on looking and smelling good without giving up your life for it.
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November 2022 by Dania A.
I've been a virtual fan of this shop for years but I needed something recently sooner than shipping would allow (and a $24 express shipping is a little too steep) so I made the 1.5 hour drive to the store. But no regrets. I was on break from work and school that week so I framed it as my good old days drives to my favorite place: LA anything! There's such a cozy clean vibe to this place from the moment you arrive and walk in. I was immediately greeted by such an incredible sweet and friendly associate and I'm so bummed I forgot to get her name. But we "bonded" haha during my 30 minute stay as I told her about my drive and passion for this shop. She said, "I refuse to let you leave then until you play and test every product!" and she meant it as she thoroughly helped me try out everything I was interested in. After all the fun and laughter and exploration, I dropped a solid $200 but so worth it. For the products, the experience, and the quality of the whole experience. I *REALLY* hope they open an OC location soon though because I want to visit more often and get to test before I buy but oof that drive haha. But all in all, definitely a great space for quality service and quality clean beauty products!
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October 2022 by Susan M.
Bravo Credo! I have long been a Credo fan but have tended to do my shopping on-line. So GLAD I went there the other day and met RAYMOND!! He is a scent guru. I've been searching for a new scent for quite some time and Raymond hit it out of the park on the first spritz. And another great sales member helped me finally find the right foundation color/consistency for me. Oh, and didn't know that they have a Senior Citizen Discount. Thank you Sarah and the whole team. If you have the time to get there in person and are a fan of clean products, Credo is worth a visit.
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September 2022 by Beatrice M.
I visited the store several times with my nieces before 2020 and felt that the service was very hit or miss. Sometimes the sales associates were helpful and sometimes they were dismissive at best. My nieces are in high school so I chalked it up to the associates assuming they were not there to spend money (despite the fact that my wallet was covering it all) and was mostly unbothered by the experience. I was very excited for my first back-in-store experience with Credo Beauty as I have been shopping online since the pandemic. I went in (without my nieces) several weeks ago and was shocked by how rude and unhelpful the team members were. A blonde with a middle part and aviator style glasses acted like my very presence disturbed her. She offered me no help and when I asked her a few questions, her one word responses barely registered. I felt she was glaring at me at times. It was horrible. Other staff members were on and off the floor intermittently and seemed pre-occupied. I was made to feel like an intruder and fled the store without purchasing a single thing on my lengthy list. I'll be shopping elsewhere going forward.
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August 2022 by Max B.
The service here is so hit or miss. My very first time visiting this location (pre-pandemic!) was excellent - I distinctly remember chatting with my super friendly, helpful sales associate for so long that I had to run out and feed the meter to finish shopping. This time, however, was not as pleasant. I think the person who was initially helping me was a manager (dark hair, tattoos) and she gave me a standoffish, icy vibe that she could not be bothered to walk me through what options they had for the particular type of product I was looking for or answer any questions. She left me at some point to go do something at the cash wrap, and then another associate (male, very sweet) started helping me and he was the absolute polar opposite of her. Helpful. Patient. Engaging. I ended up buying a couple of things because of HIM (despite HER sour demeanor). TL;DR - the product selection is great, but beware of spotty service.
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August 2022 by Deborah S.
I came here on a Saturday and they happen to having an event "Lipstick Angels" I met the founder Renata who was super pleasant. Aside from the event I went in to purchase some skin care products, I was happily helped by Alicia and was fortunate to have met all of the other staff Clarissa, Megan and Rae they were all super friendly! I was able to find all of the items that I was looking for. Alicia was very helpful in helping me find the right products for my skin care concerns, will definitely be returning.
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July 2022 by L W.
Full disclosure I was a little nervous going here as I saw some of the negative reviews. However my experience couldn't have been more amazing!!! They are the only store in LA (as far as I know) that carry Jones Road Beauty (Bobbi Browns new line). I ventured all the way out of the San Fernando Valley ;) and was greeted by Megan. She went out of her way to take her time, tell me about the products and recommend the colors/tones that would match my skin type. Megan was wonderful! I snagged a few things, and left there feeling very taken care of as a customer. Thank you Megan and Credo for hooking me up!
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July 2022 by Victoria Ramirez
I absolutely love the products in the store. I avoid the store like the plague because the employees there are so terrible! Out of the many times I have been there I have only enjoyed one human being at that store. I’d much rather discover things and take them back then to go there and put up with their bored expressions and cold behavior. Whoever is the manager at this location, please talk to your staff. Over the past year I have ordered thousands of dollars from you and hate your store because of the employees.Shop online and take your chances and simply take it back. These ladies act like you’re putting them out when you enter the store and ask them for some thing.