-
October 2023 by Daniel
Outrageously priced. Aggressive sales people. Ready to give credit to anyone at terrible interest rate. They found any and every reason to not honor their claim to meet competitors prices and rates. I bought an air conditioner that didn't work well and I exchanged it for another one that didn't work well and they wouldn't do anything further. They are predatory and exploitative to people. They suck.
-
October 2023 by Adan Santiago
Very Bad Service. Maria the cashier gave us bad service. was extremely rude and quickly turned us away after she “helped us”. When i asked her name she refused to give me and when I confronted the manager about not giving her name she said they are not required??♂️. Clearly the manager does not know how to do her job, when customers ask for names they are required to give. It’s clear these people need more training.
-
October 2023 by Victor D. Romero
Sales people are rude . Everything is WAY OVERPRICED. And it's hard to figure out how to enter because it's in a strange building that's primarily for office space. I hated this store !!!!!
-
October 2023 by Miguel Rojas
The jewelry repair man provided great service. He was able to help fix my watch in a timely manner. I’m glad this store has an on-site jewelry repair person, 10/10 I recommend this store and the service provided.
-
August 2023 by Evvangelina vl
Great experience, Luis Rodriguez had great costumer service very nice and profesional. Walked out with a smile and will be coming back. Thank you (:
-
July 2023 by Andrea Curiel
If I could only give 0 stars this place is shady.I purchased a refrigerator and a bed set.It was just delivered the people doing the delivery scratched and broke the bed set. The refrigerator doesn't even work they said i had 7 days to report any issues to them mind you the stuff was just delivered a week ago and they are giving me the round around now.. stay away from this place!Jose the manager said I needed to call the fridge company for them to come fix it I didn’t purchase it from them.I paid for a new working refrigerator at the there store not to recieve a broken one!!
-
July 2023 by Lizeth C.
For Starters I Never Had To Complain Until Today . 7/27/2023 I Went To Buy An Ac Unit For My Home . First They Didn't Have a Display.Second Of All Where We Pick It At Never Had a Sign. Of Final Sale . Even when we checked out from the cashier she never said it was final sale she said we were able to return with in the 6 days. Not Even A whole day of having it . Now I went to return it to go get a new one a one of the managers was super rude Jose Rojas . If you hate your job so much why work w people . It's frustrating that I went in because you guys can't train your people properly . You wouldn't have customers going back to complain
-
July 2023 by Albert S.
This is the worst business ever! I placed an online order for store pick up for an expensive item. I was waiting for the ready for pick up confirmation email but instead I received an email saying that per my request the order had been canceled. I never canceled the order, I called the customer service line, I asked to speak to a manager, they said someone will call me later, they never called me back, I also sent many emails and no one responded to those emails either. I would understand if they oversold the item and they had to canceled orders but don't say it was per my request. Own to your mistakes and apologize to your customers! That's the least thing you can do!!
-
June 2023 by Monica A.
This business is greedy to the max I overpaid for one item, they sent a check but I can't cash it, they want me to buy something else from them. It is a refund it should be conditional.
-
May 2023 by Rosa B
Horrible customer service. Spoke with a representative by the name of AGUSTINA in the payment dept. She was so rude, all I wanted to do is to make a payment on the account even tho my payment is not due till next month. She stated she couldn't give me any info. Not only was her strive horrible, I had to talk to her in Spanish so she could understand I was trying to make a payment BEFORE MY DUE DATE. Some of the reps need better customer service training. I asked for a supervisor and she rudely hung up on me. Called again and was answered by DAVID he was nice and took my pymt. How hard was it to do a simple task. Never again am I buying anything from here. Still have the other half of my house to furnished, taking my money elsewhere.
-
May 2023 by Luna Tell
I went in today to make a payment. The lady that attended me was great, good communication skills. Very quick service. Her name is Ana Pierera. Very nice lady.
-
May 2023 by Jhoseline Pablo
Maria Henriquez was very helpful. My transaction was fast and easy. I was in and out in a short period of time. Will definitely come back.
-
April 2023 by Leticia Ruiz
I went to go look around and Beatriz H. Helped me find what I was looking for she is a really good people person! She attended me very well! I was really happy with my purchase.There should be more employees like her. When I go back I would like for her to attend me again! Nice work!
-
April 2023 by Adolfo Valdez
Came in to purchase a GoPro, AirTags and other accessories, Camilo was great help and his knowledge made my transaction smooth and easy, quick in and out.
-
April 2023 by Maria Plata
Great customer service! My nephew wanted to surprise his mom, and Maria Lopez was very kind and took her time to help us choose the best gift for our budget.