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January 2024 by Sloan Mannino
I have taken my BMW here several times for repairs and they always do a great job! They are kind and always helpful. Will definitely continue to be a customer.
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December 2023 by Deniece Dreyer
Beware, they may waste your time. I brought my car by before repairs began and told Manny my situation. The other driver’s insurance company accepted liability, so I was going through them. I made an appointment for drop off and booked a rental car, but once I brought it in they didn’t want to work with the insurance company. I ended up leaving with my car.
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December 2023 by Michael Salazar
Unfortunately, I’ve had to visit Custom Auto Craft more than once. Everyone is nice. Everyone goes out of their way to ensure you get everything repaired and covered by the insurance. Five stars.
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October 2023 by Cindy Burks
It's always nice being able to leave a good review for a worthy business. From my first phone call to the shop, until I picked up my restored vehicle, the experience has been exceptional. Gabriel was so professional and went above and beyond getting everything taken care of very quickly with a very high quality of work. Manny was also very professional and I felt that both of them made me feel at ease and that they would take care of me and my car. Highly recommend!
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September 2023 by Antônio Guedes
Excellent shop! They did some mechanical work on my car, and they nailed it on the actual noise issue I was having. Great customer service.
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September 2023 by Aryeh Hoffman
Thank you Manny and team. Second time already that I got my car fixed and it’s always a great job .
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August 2023 by Kam 59
I recently had my car repaired at Custom Auto Craft Bodyshop and I must say, they did an exceptional job! From the moment I walked in, the staff was friendly and attentive. They provided a detailed explanation of the repairs needed and kept me informed throughout the process.The quality of their work is outstanding. My car looks as good as new, and I couldn't be happier with the results. They paid attention to every detail, and it's evident that they take pride in their craftsmanship.The service was prompt and efficient, and they even went the extra mile to make sure I was satisfied with the final outcome. I highly recommend this Bodyshop for anyone in need of car repairs. They have earned my trust, and I will definitely return if I need any future work done.Thank you Custom Auto Craft Bodyshop and to the entire team for a job well done!
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July 2023 by Fionn Sanders
Totally Professional And Good Quality Service ◇ From The Front Office Through The Entire Staff ◇ I Was Impressed ◇ Please Believe This As Truth They Did An Excellent Job ON My Jeep ◇ Thank You So Much Manny and Kiara Both Of You Show And Proved You're TOP Of The Collusion Repair Service
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June 2023 by Golmah Zarinkhou
From my first call to this shop about getting my car repaired, I could tell the people here are warm and accommodating, especially Manny. He is the only repair person I came across in my search who took a moment to say he was sorry to hear I'd been in a collision. He also offered to wait after hours for me to drop off my car after work, helped to coordinate my car rental, and even referred me to someone who can install my dash cam while my car is in their shop. I am waiting for the repairs to be completed at the moment without any worries. Thank you to Custom Auto Craft for all your help with my car troubles!
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April 2023 by Jack Skolnick
These guys ruined my life- they caused my wife to leave me- I hate them with all my soul. They deserve the worst luck, I trust karma will exacerbate their constipationNever use this company- here’s the deal — these guys are terrible really bad dudes- they are unattractive- I would hate to be them on a dating site -
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April 2023 by Shawn Owen
Great experience here. Super friendly, good service and did a great job fixing my car after an accident.
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December 2022 by Kyoko Makino
Be aware if you're not a Mercury insurance customer.I went in to get an estimate on a minor fender bender. First of all, they didn't recognize that I had an appointment, even though I made the appointment through their website and getting text messages for reminders.The guy take a glance at the damage and told me that it's beyond what they can repair and the entire bumper needs to be replaced. Doubting their decision, I went to a different repair shop to get an estimate on the same damage. The estimate I got from the other shop was half of what CAC quoted me (and it was a repairable damage so no need to replace the entire bumper). I don't think they treat all customers equally. I don't recommend the shop.
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September 2022 by J B.
Both times I had my car there for a Mercury insurance claim, they contacted me and said my car was ready for pickup. When I arrived, the painted area wasn't even wiped down, much less washed. I was told I could bring it back later for the finish detail. Paint repair was poor quality on my 2019 BMW. I would not go back again.
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July 2022 by Rio Sano
Friendly employees but terribly unorganized and wasted weeks of my time.I had come here to get a quote to fix some damage from getting rear ended, where they told me that the usual course of action is to get the whole bumper repainted. I asked them how much it would cost to just repaint the affected part and said that he would have to check when the painters are there on Monday and that he would call me back then and also promised me a written estimate through my email.A week passes and no call so I call the shop, they tell me they'll call me back right away. They don't call. I called them 2 more times over the next week and got the same result.Finally a week and a half later I speak to someone who wants to help and he tells me the photos are corrupted and that I would have to go into the shop again. They apologized and did offer me a rough estimate but after wasting two weeks of my time because of terrible organization and communication, I do not recommend this shop to anyone.Services: Vehicle Inspection
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March 2022 by Cutty
Happy with the work they did on my car, and the referral they gave me when they were too busy to work on my car