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October 2023 by Manager L.
This is my local pharmacy/convenience store. I have been a regular customer for nearly 30 years. I typically avoid using the pharmacy due to long lines and ever changing staff which often means trouble. I had an emergency root canal procedure on Wednesday night and my doctor sent in 2 prescriptions; one for an antibiotic and one for pain medication. As I was my way, I received a text that my prescription was ready. The very nice Uber driver waited for me as I ran in. No long lines - only 1 person was ahead of me, so that was great. I was handed my prescription bag but the pain medication was not there. I asked about it, and the cashier went over to some other terminal to look it up and she shouted to me, "it's not covered so we didn't fill it." I shouted back to her, "I have been coming here for nearly 30 years and I've never had insurance coverage for prescriptions, I pay cash. What is the real reason?" She didn't answer me. She came back to me and told me that my prescription could be filled the next day, and they were closing in 5 minutes and there was nothing else she could do. I told her I could not come back the next day (I don't work nearby.). My name is misspelled in their system, which she said she could not or would not fix. She said the doctor had misspelled it, which is not true. I had to run out to the waiting Uber driver, but I tried one last time and asked this person, "WHY WASN'T MY PRESCRIPTION FILLED PER MY DOCTOR'S ORDERS?" and she gave me a blank look and said once again, "you can come back tomorrow."Luckily, I did not need that pain medication since ibuprofen is taking care of the minor amount of discomfort, but what if I HAD? What if I had to spend a night of agony because of some UNEXPLAINED problem with CVS?
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September 2023 by Ari P.
After writing the initial review and tweeting at the company, the pharmacy manager reached out to offer me a refund.
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June 2023 by Luisa R.
I went to get some water proof bandage for my mom and I wanted to ask a cvs representative and she completely ignored me and continued walking. I thought she didn't hear me, but I went behind her and she went inside an employee only area. Her name is fedelina or something like that. When I went to pay she was on her phone. The only reason I'm giving a 2 star is because the young girl on the front was helpful.
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March 2023 by Kharlo A.
Siempre voy a este CVS y todo bien y la manger de hoy la 1pm fue y la manager manager fue muy desagradable compré dos Giingo biloba y me estaba cobrando 55 dólares y era comprar uno y el otro por 99 centavos y fue muy discutiendo y un muchacho que trabaja ahí muy amable lo llamé enfrente de ella y él dijo que si que era uno por 99 centavos llevando dos eso que qué mujer más desagradable
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March 2023 by Amanda H.
This is a great pharmacy. Very respectful, polite, and they're great with privacy. Other pharmacies make you feel embarrassed or sometimes awkward when picking up medications. This one has no judgement from what I've seen and I can refill prescriptions over the phone and have it done same day. Privacy , no judgement, and efficiency is what I look for. 5/5
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November 2022 by Trina H.
Just started going to this pharmacy after a serious injury and they just never receive my prescriptions. Forced me to follow up and wait for hours and even days longer for medicine I needed urgently. I thought it was the doctor's fault at first but then realized CVS was the common denominator since different doctors had sent the prescription and all had issues. I think they get overwhelmed and ignore prescriptions then blame it on the doctors office. They seemed very disheveled and confused each time I went in.
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December 2021 by Katerina K.
Local CVS pharmacy store. Great customer service every time I came here. Good selection and huge parking outside. If you need quickly stop and get cold medicine or basic self care item, this is the place.
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May 2021 by Jaggy Inn
Came here for my COVID vaccine appointment and they had a hand written sign saying they’re “temporarily closed for an hr”. Wish they alerted me before I drove here. Way to go wasting my time and gas.
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April 2021 by Vincent C.
Large, clean, well stocked store and the staff is very friendly but my problem with this store is to enter this store from the parking lot you'll have claim a set of stairs and there is no ADA ramp to enter the store.
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February 2021 by Resha M.
Staff in pharmacy is sweet and helpful - they deserve more stars then 2 . I have never experience rude behavior from them .I like the this pharmacy
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February 2021 by Rajen T.
Good pharmacy people - very good people Always helpful . I use them for all of my meds and they are all super helpful . Clean and nice , well organized they should have more then 2 star
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April 2020 by John N.
The pharmacy staff here is top-notch. Polite; cheerful; helpful. They aft the reason I keep going back. Highly recommended.
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February 2020 by Julia C.
Worst franchise to ever exist. Never shop here for anything. Swear by it!!!! Terrible customer service at literally every store.
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February 2020 by Christina K.
Wow manager here is rude and needs training or a non customer service related job. Nobody wants to hear you berating a customer about your process because you arent able to clearly communicate what info you need to process their request at 8:30 in the morning.Then we have to listen to you cursing and complaining to another employee afterward as customers try to shop. If this werent the closest to my house. I try to avoid this place as much as possible.
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December 2019 by Kevin Miller
Wait time be ridiculous, always has my orders coming in late.
